Fantastic customer service. Used Costco's Auto Program and they were leaps and bounds better than…read moreother Costco dealerships we had to deal with. Mark was super transparent about their pricing and was not pushy or made us feel like there was a catch. Showed us the Costco master discount list that every dealership is supposed to show you when you come to their dealership. At the end of the day, they were the best pricing and worked with us on what we wanted and what we didnt want on the car. While it was a bit disappointing about the communication about the add-ons being ready and it did waste half a day waiting around, the overall experience was great. Also, Danyal was super helpful when Mark wasnt around minus the whole add-on delays.

I was looking at a new car I sent in a request and asked to…read morebe communicated by email Mo called and texted me this AM I will not even give them a second chance if they can't follow directions Mo you screwed up

Coilin great sales person. Great experience. 100% recommend to anyone. Will get you a great price.read more

Well, first of all Collin is on top of his game. No pressure just good interaction knowledgeable we…read morebought our ZR2 on the spot from him. Mike in finance is a great guy. We really enjoyed his company there.

Excellent service! My service advisor is Matt Wooley and he is the best. Matt is professional,…read morecaring, trustworthy, and knowledgeable to name just a few things. I feel very lucky to have him as my service advisor at BMW Irvine. I know my vehicle will get the care it needs and it gives me peace of mind. Thank you!

I have had several BMWs and always use Irvine BMW for servicing. My advisor is Kristie Endicott…read moreand I can't recommend her enough! She is very responsive and takes care of everything!

I decided to buy a Bronco after my beloved Jeep turned out to be a lemon. After going to one Ford…read moredealership in the area that applied high-pressure sales tactics, I was relieved to find Tuttle-Click. First off, they had more of a selection than the other guys, which was a big plus. Secondly, I was helped by Troy, who was amazing. He made me feel comfortable and had no problem finding a model that was within my budget. Thirdly, Tyler was my finance guy and he was super cool and made the process fast and easy. These guys are amazing. I'll tell the world to go to Tuttle-Click Ford; I'd give them 10 stars if I could!

Justin was absolutely fantastic in the process to lease a 2025 bronco for my husband. He was super…read moreflexible in letting us test drive it home to ensure it fit in the garage and letting us remove the roof panels so that we could test drive it with the panels removed. He also was the furthest thing from pushy and allowed us to talk amongst ourselves to confirm our decision without any pressure. We went the day before and were greeted by Reza, who was super pushy and tried to upsell us to the Badlands model, despite us repeatedly saying we weren't interested in off-roading it. He almost completely turned us off to a Bronco all together, but we were very lucky to come back and meet Justin! My husband is very excited about his new car!

I would like to thank Mr. Day Yang for his time and patience. We came in Saturday and test drove 2…read morevehicles. My husband and I are both car people, and Day really let us just test drive the vehicle and check out the features without fuss or being pressing. When it came to pricing for the lease - I can't argue. The deals were very reasonable and at this current time, included maintenance, which is awesome. I had never looked at or really considered a VW before. If you're in the market for a new car, I would go see Mr. Yang. He was great.

This review is based solely on my experience getting my car appraised for sale. I entered my VIN…read moreinto CarGurus and received three offers from different dealerships. Volkswagen gave the highest offer, so I came here! Their actual offer was $3,000 less than the CarGuru offer lol. Long story short, I left and went to the second dealership, where I sold my car in under 20 minutes for only $600 less than their original CarGurus offer. The experience at Volkswagen definitely made me feel like I was being ripped off. Definitely save yourself some time and skip this place if you're looking to sell! The employees I interacted with were very friendly (wish I could give Faith 5 stars! She was super sweet!), but the offer itself from the acquisition manager was a joke. I was told that CarGurus tends to give higher offers than necessary, but that hasn't been my experience--I previously sold a car through CarGurus for nearly the exact quoted amount. The low offer seems to be an issue specific to this dealership, not CarGurus.

I worked with Adel to sell my car. Smooth process. It took 20 minutes of paper work, me asking…read morequestions, running through the comps and having check in hand. And yes the check did clear. Adel was upfront with the appraisal value which was inline with my expectation. I would go though TIS again . Sad to see my beemer go

My husband and I had great experiences working with Adel from Trade in Solutions…read more We sold our BMW and received a fair price. He was very professional and easy to work with. I would definitely recommend "Trade in Solutions" If you need to sell your car.

Walked in today to just peruse but ended up leaving with a new Corolla. From the start, Brian was…read morefriendly, knowledgeable and super accommodating. Would highly recommend Autonation Toyota! Ask for Brian and you won't be disappointed!

**7/17/2026** - its been almost a week and I still have yet to receive my refund and my check for…read moremy trade in. I also forgot to add by law they are not supposed to get rid of a trade in vehicle UNTIL the return period is over with and they told me they got rid of it when we came in person. So they broke the law and by doing that they were supposed to cut me a check by Monday and I have yet to recieve that as well. They left me without a vehicle and it has been extremely inconvenient. If there is an emergency I have no car to use. I have called corporate and have a case open and am waiting to hear back ** 7/13/2026 - UPDATED REVIEW ** Less than a week, we had issues with the car ended up returning it. We bought the car on Tuesday and had issues on Friday and returned it Saturday. Friday, the car was having electrical issues. Sometimes it would turn on and other times it wouldn't. I ended up stranded at a store. Because it was hot and we have a baby, our baby was overheating from trying to get the car started for a few minutes. This led her to rushing in the store to cool our baby down. Thankfully it started eventually and they were able to get home. I then called the sales team to explain what happened and was redirected several times. I asked to speak to several managers and never received a call back. My husband took the car back all the way from Riverside to get it inspected. He also called the sales team several times and was either hung up on or not answered by the management team. Finally, he showed up to the dealership and let them know what was going on. He had no way of getting back home so he asked the sales team to get me a Lyft back and thankfully got that covered. The next day, I followed up with sales and service and she still had not heard back from anyone with the exception of Reggie from the service team who was super helpful. My husband left the keys with the sales team before he left the night before since service was closed for the day. Reggie explained that the car hadn't been inspected yet because they couldn't find the keys the sales team never gave it to them. Finally, we heard back from Reggie and he said that the car battery was working but the car wasn't holding the charge implying that it may not have had the correct battery for the car and that since the car was sold as is that we would have to pay for the battery which was frustrating because we had just purchased the car and thought it had been inspected prior. Both my husband and I kept following up with the sales team and again kept getting the run around so we decided to head down there in person. We decided that if we were already having trouble with the car then we would be returning it to avoid future problems and missing the refund return period. When we got there, the gentlemen in the front asked how they could help and let them know we needed to speak to a manager. My husband and I both saw the gentleman go back to the management team to let them know what was going on and had us wait in the lobby. We waited for about 30 minutes and no one had helped us. We watched them stay in the back, talking amongst each other and yet we still didn't get help and the dealership was not busy at all. So we decided to go back there where they were sitting and talk to them myself. They looked surprised of course and we explained what was going on. They then asked how long we waited and as we told them they then tried to blame the guys up front which wasn't cool because we saw them notify them we were there and needed help. Finally we got the paperwork going by one manager and as we were walking to his office, we see the finance manager who helped us get the car and yet he did not acknowledge us once. It was extremely disappointing The paperwork got signed and was finished and we left very upset and disappointed. When my husband and I are taken care of we have no problem referring others, but since we were met with the worst service we've ever experienced we will be taking our business elsewhere. I hope no one else experiences what we went through but proceed with caution.

I had already done my research, test-driven & decided to lease a Kia Sorento Hybrid, and started…read moresearching for my deal. I have no patience for games or sitting in dealerships, so I contacted several different dealerships through the greater LA area to get the rather aggressive deal I was asking for (including no dealer add-ons, etc). I had contact with 10 different dealerships & multiple auto brokers. I went back & forth with quite a few, and only Ricky in Internet Sales @ Kia of Irvine came even close to the numbers I was working for. He fairly pushed back on my numbers, but made a very competitive offer, and we compromised & met very close to what I was looking for. Even though I was pretty on-guard, there really were no games. Very little of the traditional "when can you come in [so we can pressure you]" or "let's get on the phone." He accepted my boundaries & worked with him It was clear that it was simply about selling the car, and working towards the deal. Day of, I drove pretty far (past several other Kia Dealerships) to sign & drive off. Ricky was tied up, but had Arthur give me another tour of the car, and he taught me more about the car in 10 minutes than I learned in an hour & a half of driving, sitting with other salesmen, and researching online. Kudos to Arthur for making the process simple. They presented me the numbers, and after the correction of a small oversight (honest mistake from having dealt with Ricky originally), I signed a lease exactly as agreed to. Signing paperwork with Aydin in Finance was as smooth as could be. He showed me what was available as add-on charges, but was already aware that I was not interested in anything, and just walked me through signing off the declines. I walked out with paperwork in hand (well, in my email inbox!), ready to go. Like I said, I drove pretty far for this deal. There were at least a half-dozen dealerships that were closer, but no one else seemed serious about sharpening their pencils & making a deal that worked for me as well as the dealer. Can't recommend Kia of Irvine enough, especially if you're like me & have no patience for doing the whole in-dealership, in-person "let's meet my sales manager" four-square shuffle.

Louie was amazing, and was able to work on with us on the price! Very welcoming and great attitude…read moreto get us the very best price.