Tower Property Management is the worst! I was interested in a property they were managing and…read morecontacted them via e-mail (their preferred way to communicate) which is not only time consuming, but inconvenient as well. After finally receiving a vague response from Rochelle(?) to my questions about the property, I had to re- e-mail her for specific answers, only to receive a response of "I'm showing the property at 8am on Friday, e-mail your confirmation". I arrived at the property at specified time to find other potential clients also waiting for Rochelle, who didn't bother to show up- nor did she have the courtesy to cancel our appointment. I requested time off from work, wasted the morning, and made a 60 mile round trip for nothing. Further aggravating the situation was how she didn't answer her phone, the office phone went directly to a machine, and she has failed to return my call. From the onset, their lack of professionalism and courtesy gave me the suspicious feeling that I was simply a potential back-up offer should her primary clients fall-through. I hope her unethical practices are returned to her ten-fold.

Staci Skerbelis is a good realtor she helped us get our very first house. She is so nice. Our…read moreprocess with getting the house was really fast! Any problems we have she is on it to help us get something fixed. I highly recommend her to anyone looking to rent a house.

I would not suggest using these two to buy your next home. After trying to negotiate several…read morerepairs to purchase a home these two refused to fix any of the many problems in the home. Once they received the appraisal (that I paid for) and realized the home was worth more than what we agreed on, they updated the listing 30k higher and removed the pending status. I would definitely find sellers that are honest and not people that are unreasonable and just in it for the profit.

I had doubts when selling my house for the fact it needed some repairs. Sahar knew how to handle…read moreand work with the sale of my property. She worked with me giving me different options. In the long run my house sold and she did a amazing job with communication with me. What I like the most she was pretty much available 24 seven for us. Thank you very much. Good job.

I switched to this management company and have to say I'm glad I did. Everything is going well and…read moremore than likely I will be using them for my other rental too.

I would highly recommend Doug and his team! They are all so helpful, kind, and efficient. If you…read moreare looking to buy or sell I would encourage you to give Doug a call. He is very knowledgeable and easy to work with. He made the home buying process a breeze.

This review comes long overdue, and for this, I truly apologize, Jeff…read more Our journey with Mr. Jeff Kack started back in mid-2021, just after the COVID pandemic. The housing market was still "popping'" given the low interest rates & low inventory, the competition was fierce! My wife and I rented throughout our lives and were anticipating purchasing a home, considering we were expecting our first born within the next few months. As first-time home buyer, we didn't know what we were doing without the slightest clue on what closing costs or a fixed interest rate was! All we had was a dream of moving out to Redlands as soon as possible. After perusing through Redfin while working night shift one night, we found a home that was newly listed. It looked promising, but again, we didn't know what we were doing! We had absolutely no one to show us the property! At the risk of losing out on a potential purchase, we reached out to Jeff for the first time that morning, requesting to see that property. In hindsight, this was an insane approach and an unreasonable request! But bless this man's heart ... Jeff Kack MADE THIS HAPPEN. Without so much as a formal introduction, he quickly reached out to the seller's agent, coordinated with the seller, and led us through the property, all within the next hour! This event marked the beginning of a beautiful journey to settling into our forever home roughly a few weeks later. Suffice to say, the first property did not meet our expectations (we learned very quickly that fisheye photos are quite deceiving), and Jeff was intuitive in picking up our vibes on the home before we had a chance to debrief after the showing. Despite our impatience, Jeff took point and led us on our search the RIGHT way. He sat us down for a full evaluation, discussing what we were looking for in a home, at what price range and in which desired area. Jeff's attention to detail and patience is truly unparalleled compared to other real estate agents (speaking from experience). His genuine approach was not what some would describe as a "typical sale." We could tell Jeff really cared about the home we would eventually settle into and raise our family. We NEVER felt like we were being forced or rushed into making a decision. Jeff ALWAYS had our best interests in mind despite our own impatience and shortsightedness throughout the process. No, instead, Jeff made EVERY effort into accommodating us, and within just a few weeks, Jeff was showing us the home we would eventually purchase and continue to live in to this day. Notably, Jeff's altruistic nature persisted during the purchase of our home, including inspection & financing. Despite going through my own mortgage broker, I ended up going with Jeff's recommendation, who offered us a RIDICULOUS interest rate, even for that time! However, there was a misunderstanding over the closing cost which caused a subtle rift between the broker and myself. Let me tell you, regardless of the plethora of deals Jeff may have conducted with this broker in the past, I felt Jeff on my side and even offered to put up his OWN money into the closing costs in lieu of a reduction in an already reduced interest rate. Seeing this, I knew I wasn't dealing with the majority of personalities we encounter in our current social landscape. Jeff was and continues to be a special dude that ALWAYS looks out for others, and for this, I'll always be grateful for. We closed back in late 2021, and Jeff continues to maintain contact TO THIS DAY. In fact, it was Jeff's persistence in which we went out for coffee this past weekend just to catch up, and I had a blast! He continues to be an invaluable resource, which reminds me of one time when my toddler had spontaneously activated my home alarm (which had never been used since I moved into my home) roughly 2 years after the purchase. With precious seconds counting down until the system armed the motion detectors and sirens, I phoned a friend (Jeff) after not speaking to him for months, and although he was in the middle of putting his infant to sleep (again, so sorry, Jeff), he found the PIN code and texted it over to me, successfully disarming the alarm. Looking back, we had an exceptionally good time looking for our home, and it was only possible because of Jeff. It's rare in this day and age, but he is genuine and an overall, stand-up guy that works intentionally for those around him. What started off as strangers in pursuit of a reasonable transaction, I found a very good friend whom I intend on keeping around in my life. If you are looking for a similar experience, I highly recommend Jeff Kack as your real estate agent. Even receiving a fraction of what he offers promises stellar service, but we were blessed with Jeff and had a phenomenal experience, and for that we'll always be grateful to this man. Jeff, you are the man, sir. Thank you for EVERYTHING. - Danny

I am blessed to see Jeff each week in a business meeting and also to have cleaned homes for his…read moreclients. Jeff Kack is very devoted to doing things at a very high level when it comes to diamonds, diapers, downsizing, divorce, and in rough times of death. He carried himself w compassion, value, and integrity. When cleaning the homes, it was nice hearing from the customer how happy they were w Jeff and his taking great care of them. Way to go Jeff!

My parents rented our commercial property from a private sole owner before it was handed over to…read moreTNCR. Once TNCR took over, they increased the rent by nearly 80% and added an additional monthly CAM charge for maintenance. The funny thing is, every time we submitted maintenance requests, they ignore us for months. After we have followed up tirelessly, send over technicians to do the bare minimum instead of working on a long-term solution (I'm willing to bet they are paying pennies to these technicians too). We were paying a ridiculous amount for a tiny space with 2 parking spaces. Our roof was leaking and moldy from the rain for months while they ignored our requests for assistance. It doesn't end there. After we moved out to a much better place, they had the audacity to send us a disposition letter not only keeping our security deposit, but requesting an extra $2k from us with no itemized receipts or details about what they plan to use it for. They demanded "$800 for general cleaning due to dust build-up." Wow, I didn't know a duster and some Clorox wipes would cost $800! I knew they are just trying to get any dollars they can out of us. Very shady. TNCR, shame on you for taking advantage of small business owners. For you to be both overpriced and poorly serviced is embarrassing. Pick a struggle. Don't rent from this company, they do not care about you at all.

It takes for ever to get your maintenance request looked at, and in the end all they write is that…read moreit has been dismissed. Since the building I live in has been purchased by this place, I haven't been able to get them out here to do 1 thing. They even sent someone out to my apartment specifically to look at a few things and still no approval. The inspector even video taped the water leaking under my kitchen sink over 2 weeks ago, still nothing. Worst management ever!!!!!!!! I generally don't like giving people bad reviews because I like to give them a chance. However, I've been asking to get some simple but very maintenance since last November. Do the math people, we're just about going on a year.

Lilly came to do our annual interior inspection. I always dread these things a little bit as you…read morecan feel judged and awkward with a stranger in your house. However Lilly was so easy to chat with and made the whole thing very comfortable. My experiences with Ryconn has been a bit hit and miss, but having Lilly come definitely gave me a better experience to most recently refer to. She was very friendly from the beginning and worked quickly which as a working mom I greatly appreciated. Thanks Lilly!

I've been renting through Ryconn (formerly O'Neill) for almost 10 years. I've never had any issues…read morefrom this Company, maintenance requests are always handled quickly and professionally. All staff that I have interacted with have been friendly.

We're really glad to work with this property management team. They take care of their tenants and…read moreproperties the right way and always go the extra mile. Christine especially makes our job easy, she's on top of everything and great to work with. Honestly, she's the best.

My rental property was in need of many repairs/improvements when the tenants moved out. I was…read moredelighted to observe how quickly Espy took care of all the needed upgrades & had the house rented in a very short time. I was informed of all progress being made along the way, which added to my confidence that everything was being taken care of. I can highly recommend Riverside Property Management.

Judee is absolutely the best! She was responsive to our needs and tried her best to meet all our…read moreconcerns and requests via the owner of the property.

Looking for a lease/ rental as always is a stressful endevor to say the least. Our family is new to…read morethe area and a friend recommended Cornerstone Professional Property Management to us and are we thankful that we listened! We have worked with other management companies in the past and have mostly felt like a number and dollar sign. The people at Cornerstone took the time to explain the options we had, treated us with respect and helped us to find the perfect place at the perfect price point. They took a stressful situation and turned it into a fun and professional experience. Thank you Cornerstone Professional Property Management! You have gained a lifetime customer and referral!!