ZERO DRAMA. Working w/ Mission Property is a DREAM. Denise and team are the best. They are…read morefriendly, kind and respond quickly WHENEVER we need a last-minute repair (we had an issue and they solved it within 24 hours!). Our landscaping's on point. We relocated to Riverside a few years ago and got lucky with them. Mission Property Management doesn't mess around & has won us over! 5 stars + a digital high five

Prior to finding Mission Property Management & Sales, I had briefly used a couple other management…read morecompanies in the Riverside area, and was disappointed with their screening process and poor tenant selection. Then I found Mission Property. I knew what I wanted (and didn't want) in a management company. I discovered that Mission Property was (and is) a smaller personalized and efficient company that attended to important details, such as, the latest contracts, trusted vendors (service providers), and up-to-date tenant-landlord laws. I recently sold my last rental, so I will no longer be needing a property management company, however, I was so very fortunate to have had Mission Property manage all five of my rentals for twenty years! I whole-heartedly recommend Mission Property for all your property needs. Would I use them again? Absolutely!

I've been meaning to write a review for over half a year but thought waiting a little longer would…read moregive a better perspective. I suddenly became responsible for helping my elderly parents manage their rental property with knowing next to nothing on how to begin. The situation was complicated because the house was overdue on many repairs that we were completely unaware of. (We has a tenant for over 8 years though who we never heard from.) From severely water damaged panels to a destroyed door to an outdated electrical panel, the house needed serious TLC and was not safe. Right before I started handling the house, my mother hired a family friend to do repairs but did not create an agreement to a set cost for the repairs before he began work. He didn't know what to charge, and I certainly didn't know what was the right amount to pay. Awkward! Samuel was a breath of fresh air to a stifling situation. He helped mitigate the situation with our handyman family friend issue, advised on what other repairs were more immediately necessary than others, had sourced out the most responsive yet cost-competitive contractors, and did his absolute best to keep us on track to try to get our property ready for rental as fast as possible. The house was ready and rented in less than 2 months, which seemed near impossible when I first got involved. Just to balance out the review, I will say I don't find the property management portal is the most user friendly, but I am so grateful Samuel was such a humongous help with his knowledge and attentiveness during such a time-pressed and difficult time. Thank you, Samuel!

My parents rented our commercial property from a private sole owner before it was handed over to…read moreTNCR. Once TNCR took over, they increased the rent by nearly 80% and added an additional monthly CAM charge for maintenance. The funny thing is, every time we submitted maintenance requests, they ignore us for months. After we have followed up tirelessly, send over technicians to do the bare minimum instead of working on a long-term solution (I'm willing to bet they are paying pennies to these technicians too). We were paying a ridiculous amount for a tiny space with 2 parking spaces. Our roof was leaking and moldy from the rain for months while they ignored our requests for assistance. It doesn't end there. After we moved out to a much better place, they had the audacity to send us a disposition letter not only keeping our security deposit, but requesting an extra $2k from us with no itemized receipts or details about what they plan to use it for. They demanded "$800 for general cleaning due to dust build-up." Wow, I didn't know a duster and some Clorox wipes would cost $800! I knew they are just trying to get any dollars they can out of us. Very shady. TNCR, shame on you for taking advantage of small business owners. For you to be both overpriced and poorly serviced is embarrassing. Pick a struggle. Don't rent from this company, they do not care about you at all.

Horrible company ! The owner George is super bad! We had our…read moreproperty managed by him , He has a hard time returning phone calls and hardly response text message. This company is the worst to use for property management . We sold our property and closed account, he still hold our payment from previous tenants, didn't disburse our payment to us. Very frustrating!

George Spaven and his team deserves five stars for their most professional services. They…read moresuccessfully managed our rental property over ten years and then most recently sold same property. Our telephone communications were handled promptly and efficiently. All repairs were performed in a cost effective and timely manner. There was never a cross word uttered. We recommend the Spaven company for all of your real estate requirements.

I sent out a request for information and got a prompt response. Although the business does not…read moreservice my area, he took the time to give detailed information and he didn't have to at all. That goes a long way!

I am so pleased with this Property Management Co! We've only been with them for 3 weeks and they…read morehave done more for us in 3 weeks than what our prior property management co did for us in over a yr! They make us feel like our needs are important! We love where we are and want to make sure our owners know we are doing our absolute best taking care of their property!

Misty and her team were fantastic to work with as a long distance property owner. She helped from…read morewhen we initially took on ownership of the property all the way through to keeping it rented, well maintained, and then later, sold. During the selling process, they were nothing but helpful and professional. Highly recommend to other property owners looking for low maintenance ownership.

We're really glad to work with this property management team. They take care of their tenants and…read moreproperties the right way and always go the extra mile. Christine especially makes our job easy, she's on top of everything and great to work with. Honestly, she's the best.

Tower Property Management is the worst! I was interested in a property they were managing and…read morecontacted them via e-mail (their preferred way to communicate) which is not only time consuming, but inconvenient as well. After finally receiving a vague response from Rochelle(?) to my questions about the property, I had to re- e-mail her for specific answers, only to receive a response of "I'm showing the property at 8am on Friday, e-mail your confirmation". I arrived at the property at specified time to find other potential clients also waiting for Rochelle, who didn't bother to show up- nor did she have the courtesy to cancel our appointment. I requested time off from work, wasted the morning, and made a 60 mile round trip for nothing. Further aggravating the situation was how she didn't answer her phone, the office phone went directly to a machine, and she has failed to return my call. From the onset, their lack of professionalism and courtesy gave me the suspicious feeling that I was simply a potential back-up offer should her primary clients fall-through. I hope her unethical practices are returned to her ten-fold.

Staci Skerbelis is a good realtor she helped us get our very first house. She is so nice. Our…read moreprocess with getting the house was really fast! Any problems we have she is on it to help us get something fixed. I highly recommend her to anyone looking to rent a house.

As someone who spent several months searching for a place to accommodate my family and me, I am…read moretruly grateful that God led me to Clockwork Property Management and to Leah. From the moment we met, her warm and welcoming spirit immediately made me feel at home. Her professionalism, attentiveness, prompt responses, and consistent communication throughout the entire process were exceptional. I also want to express my sincere gratitude to the entire team, including Brent, JP, Karina, and Derek for their kindness, patience, support, and transparency every step of the way. They made what could have been a stressful process feel smooth, reassuring, and positive. Most importantly, my family and I truly appreciated being treated with fairness, respect, and without discrimination. Thank you for trusting us to care for the home you are leasing to our family. That trust means more than words can express. If you are searching for a home or looking for a property management company you can genuinely trust, I highly recommend Clockwork Property Management. We are truly grateful for the wonderful experience from beginning to end.

Per Brent's request, here is the screenshot of the maintenance request that was "completed" but…read morenever completed. Again, the property management service is absolutely non-existent! I still have mold on the AC unit that my family is breathing in, a broomstick as a locking mechanism, the owner's mattress, and a washer and dryer that aren't working properly, and I am in no physical condition to put them out on the dirt floor of the house. It's unbelievable that the property manager would want such a beautiful neighborhood exposed to this type of behavior, yet the owner stated she would get the AC unit maintained in January and then disappear for 8 months, only to reappear with the heroes who come in, take pictures, and raise my rent. Great job Clockwork Property Management!

I have been with First Rate Rentals as a landlord for 6 years. I cannot say enough good things…read moreabout the personnel there. Ana and Stephen have always been responsive, professional, and extremely capable of handling a wide range of challenging issues. The company as a whole operates like a well-oiled professional machine. Ana and Stephen also proved themselves extremely adept at interfacing between myself and the tenants whenever various challenges arose between myself and the tenants. When I decided to sell my rental property and terminate the lease with my tenants, Ana and Stephen demonstrated consummate know-how in terms of handling the legalities of lease termination. Their repair coordinator/inspector, Ed, is such an asset of the company and always proved himself to be extremely capable, reliable, and responsive when I needed immediate attention to various issues not only during the tenancy but also at termination. Should you require a capable team to handle your property management needs, I highly, highly recommend First Rate Rentals. They are truly committed to providing the highest level of service possible. Thank you Ana, Stephen, Ed for the great experience. You are the absolute best!

I am a property owner for over 10 years and I've only used 2 companies. 1 was another company that…read moreI had to release for poor service. However 1st Rate Rental , Ana, Stephen and team have been exceptional. They helped me find, acquire and retain my current tenants that have been renting my house for almost 5 years with no issues. 1st rate provided excellent communication with me via email and text messages for anything urgent from tenants. They collect all rents and process payment via direct deposit which is a plus! They also provide yearly property inspections interior and exterior to keep an eye on the property. They are all around a 5 star company and I highly recommend them!