Did not clean the floors + poor accountability and communication I hired this company through my property manager, and I acknowledge that adding a 3rd party impacts communication. I live out-of-state and hired this company to do a deep clean prior to selling my house. It had already been cleaned- but I was looking for a really thorough job so my home would look nice for potential buyers. I was disappointed to hear from the person I hired to oversee the home sale that the kitchen and dining floors were filthy and sticky to walk across. He was the last person to in the house before the cleaners came and the first one in after they had left. This was one day before the house went on the market, and I couldn't find any cleaners available day-of. My sister finally agreed to drive down and mop it- she FaceTimed me to show me how dirty it was. I understand that mistakes and oversights happen. I'm writing this review because when I asked for a discount due to missing the floors, the person who responded was rude and intractable. She put the burden of proof on me, without being willing to check on their end, and suggested that other contractors had made the floor dirty. I understand that this is their policy. But the fact is that this was the biggest financial move of my life, and my floor was filthy the day before the home sale- after paying them $245 to clean it. She also informed me it was my responsibility to contact them if something was missed. But with so much on the line and a day before the sale, I wasn't going to hire the company who did a bad job. I worked with a lot of companies to put my house on the market- this one was one of the more disappointing. read more

We live in a 3 story townhome and we used Spazi Puliti for the very first time. I have been very dissatisfied with other cleaning companies so I was very hesitant. I can happily say this was our best experience yet! Professional, kind and wonderful at what they do. They expected to only spend 3 hours cleaning our entire home, but it ended up being a lot longer for them because it was the first time doing a deep clean. They didn't rush out of the house or leave anything untouched. I was super impressed with their work and we will happily be using them consistently for future cleanings. read more

Iris and her team were amazing! They did an enormous amount of cleaning today, even cleaning around and under the piles of stuff we still have. Organizing is a separate appointment, and they offer that service, too. They did the floors, the bathrooms, the bedrooms, changed the sheets on my bed, vacuumed the cat hair off the couch, deep cleaned the stove top, and when they organized any clutter, they showed me where everything is. They even cleaned my fridge! (which is an add-on if they have time). I really needed the help. I've been in a wheelchair for about six weeks and my housekeeping had all just gone downhill. My husband works full time and has been taking care of me, but cleaning up more than the bare minimum has just been too much for either of us. Thankfully, our dear friend suggested getting a cleaning service, and recommended Spazi Puliti! They were kind an compassionate throughout. I was embarrassed about the state of my house, and they were very kind and not at all judgmental. 5/5 will use again! read more

They are very nice but when they came to clean they used to bleach in my bathroom and got it on my carpet which left bleach stains that will never come out. The day felt very rushed. They were not careful in my home. They did refund me for the cost of the cleaning. But anyone that has carpet knows that it would cost me thousands of dollars to replace it. I am very sorry Spazi Pulti But I have to give you a one not only for the stain and the damage you created to my home but for your reaction to the damage that you created to my home read more

We had a deep clean done in June. The staff were all fantastic! House was super clean. I really appreciate the attention to detail they had. Will rehire in the future for sure!!! read more

Today we had the pleasure of Spazi Puliti cleaning our 1 bedroom/den apartment. The job was perfectly and professionally executed by Rudy, a friendly, kind, and hardworking house cleaner. We left home for the 2+ hours that the cleaning was performed, this was the first-time professional cleaning for us in about nine months, and we were incredibly happy with the service. We have to add that we have a small dog that creates her own cleanup challenges, being a Corgi mix with a lot of loose hair issues :) Communication with the company was so prompt and professional, a text was sent to us confirm the date and gave us the ability to easily add it directly to our iPhone calendar, and an electronic invoice was sent prior to the appointment so we could have a check ready for Rudy to pick up. He also provided a checklist for us to show what he had accomplished...WOW, our home is so clean! read more

This service was a referral from a friend, and proved a good one. The team of Rudy and Carla were personable, professional and put their time in on a house that really needed it. I loved their extra touches which left the house organized and a lot more pleasant than before. For the quality of work they do, the price was reasonable. I would definitely hire this service again! read more

Rudy is amazing! He's so kind and he did a great job cleaning my apartment. He was fast and efficient but it looks perfect when he was done. He walked me through everything he had done and was very diligent. I highly recommend using this cleaning service and requesting Rudy! read more

Could not agree more with Ann R (reviewed the company on 8/14/2018). Different cleaners each time, wide variability in quality (dust and crumbs on the floor very obviously remained post-clean), and very poor communication with Iris Garcia, the main point of contact. I mentioned my concerns to her, hoping she'd troubleshoot it and we could continue, and her immediate response was "this is not the right fit" instead of "im sorry things that were supposed to be cleaned were not, we'll fix it." Other times she'd cancel the day of without any forewarning and take issue if I'd ask for a reschedule, even when giving 48 hours notice. You don't hire cleaners to deal with difficult personalities and simple expectations not being met; don't get me wrong, some people were great and hardworking; but the tone gets set at the top, and that's why this review is unfortunately not as strong as I wish it could be. read more