I'm just gonna start this one off right away and say: I am not a fan. Two stars... Why? Why not one? Well, nothing "happened" but it's an overall observation on their operation as a whole. We dealt with one therapist at speak easy solutions and he was ok, scattered and unprepared, but in his defense the scheduling is absurd! Patients are scheduled every :30 minutes which obviously leaves no time to take notes on the session before you move on to another patient. No one remember that much specific information over the entire course of the day. It's not possible. I've had two of my children speech therapy over the last eight years, so I've been through the hoops more than once with this. Or as they say not my first rodeo! Speech evaluations in the past have taken anywhere from 1 to 3 hours to complete and required an additional 1 to 2 weeks for a report to be scored and generated. When I took my son to speak easy for his first visit the amount of time scheduled for the evaluation was 30 minutes... Yes 30 minutes. OK fine so maybe he had some insight from previous reports, but 30 minutes isn't much time to even establish a rapport with a kid. So, basically the place seems like a machine that just chews through therapists. Everyone looked pretty young that worked there and they all unquestionably looked completely worn down and overworked. We shall continue looking for a quality therapist. The scheduling is impossible to provide adequate care, especially when your co-pay is $40. I wouldn't send any of my friends there and we certainly won't return either. read more

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This company has the worst customer service ever. My son went for a speech therapy session back in October and then my son got new insurance. They said they will call the new insurance company and let me know how much is cover. Fast forward two months later they didn't verify anything. When I called speakeasy solutions, they said their front desk person left so they were really behind. Regardless, it's bad excuse, especially when it comes to children's disabilities. read more

What wonderful and empathetic therapists. As an adult with some issues due surgery, they evaluated me and had a few sessions to find out that I really didn't need any more sessions. Morgan was very supportive and always positive read more

The ONLY reason they are getting a three is because of Edgard! He was amazing with our daughter. She really was excited to see him for her appointments. The billing / insurance department is a mess. Our pediatrician recommended putting our almost 2 year old daughter into speech therapy. I called our insurance and they stated the appointments would be covered (minus our $30 copay). I then called Speak Easy to make our first appointment. They sent an email containing several forms for us to complete. I submitted all the paperwork back the same day and was told they'd call me when insurance approved us. However, within a couple days, someone called wanting to schedule an appointment. I expressed wanting to wait for all of the insurance to go through, but was told that would take 2-3 weeks and it would all be taken care, we could go ahead and start. About a month in, I hadn't heard any updates on insurance, so I called in to ask. I was told they still hadn't received approval. A week or two goes by, still nothing, so I mentioned it again to the front desk after an appointment. I had to leave my info for someone to call me and within a few hours they did to tell me insurance was NOT covering the appointments and they had denied the claims they filed and my account now had a balance. I explained that we would not be able to afford continuing to go if insurance wasn't covering them and that I was told by insurance they would when I had called two months ago. Then, I called my insurance company, who not only told me the appointments were covered, but that they had already paid them 2 of the 3 claims they submitted to them!! The 3rd had not been approved, because they needed more information from Speak Easy. I called Speak Easy and forwarded all of the information. The person I spoke to basically had no explanation as to why I was told it wasn't being covered. We decided to stop taking our daughter and received a statement with our balance. When we first sat down with the office manager, I explained our financial situation and was told that as long as our balance doesn't go over $300 and we're making regular payments, we'd be good. At no time was there ever a due date or minimum payment given to us. Next thing I know, another statement comes with a late fee. After contacting billing it was removed, but we were now being told we had a $30 minimum payment that needed to be paid by the 25th of each month. On 9/23, I made our last payment of $30. Today, I receive a statement dated 10/11, with a $40 balance on it ($30 previous balance and a $10 late fee). It's showing my last payment was 8/15. I have proof showing I paid the $30 payment on time and showing the money taken out of my account, so I'm not sure why their records show this. I even logged into their website, like I've done every other month and paid, with zero issues. I think they just think no one will take the time to do any research on things. If I'd never called my insurance and just took Speak Easy's word that they weren't covering it, they would have taken money from me AND the insurance company. If I didn't have any documentation I'd paid the last payment, they'd want it again. I've left a message and emailed today, because it was after 5pm when I got the mail. So we will see what they say, but I just feel it's one thing after another with billing, which has left a bad taste in my mouth. My advice is to find another company or make sure you keep darn good records of who you talk to, what they said, and of all your payments. I'd also be prepared to take the initiative with the insurance company. I wouldn't take Speak Easy's word that something is/isn't covered. read more

I went through previous occupational therapist before coming to Speak Easy Solutions and I will never look back!! This place is AMAZING!!! The office staff is always so welcoming and happy. My daughter has Speech Therapy with Alex DeLano and Occupational Therapy with Christine Maiorano, they are the sweetest, most compassionate therapist you'll ever encounter. Both have so much patience, love and care for my daughter and truly get to know each child as individuals not just another person to treat/educate. My daughter and I both look forward to coming here each week. I don't look at Alex and Christine as just my daughters therapists but as people I have come to be so close to and can trust with my whole heart! Thank you Alex, Christine and everyone at Speak Easy Solutions for all you do for me and my sweet girl! read more

We have very blessed to have wonderful therapists at Speak Easy Solutions! Ms. Amanda, is "super caring and loving" and she is "super" as a Speech and Language therapist and we love her! Ms. Jessica, has been "just delightful and caring" as our OT therapist....we love! Mr. Collie, is "absolutely wonderful and so caring" as our Speech and Language therapist....we are super blessed and happy with him.....we absolutely love him! We have a wonderful relationship with all their staff, Mrs. Melanie, Mrs. Jen, Betsy and Mrs. Megan....she is wonderful! We have a "wonderful and lovely" experience with our ABA therapist, Mrs. Vicky, she was "super nice and caring". Thank you for all your help and kindness for my two kiddos! Warm Regards, Lillian B. read more