Just got a quote today and am impressed at the professionalism and the price. I will update my…read morereview after my ride but the cost to be picked up and dropped off is less than what I would have paid to park at the airport, and I don't have to drive when I'm tired from a long flight. I doubt I will ever drive myself there again.

Brought our large family to/from DTW from Toledo. Smooth, professional, prompt. Excellent…read morecommunication. Would highly recommend!

We have used their Town car service for rides to/from Detroit Airport for several years…read more They have always been early or waiting at baggage claim with our name on a sign board upon our return. They track your flight for delays or early arrival. The cars are always clean, drivers are professional and drive safe. Individual climate controls in back. Never a mechanical or other issue. The amount that they quote is all inclusive, tip, tax, airport parking fee etc.. The drivers help with suitcases. I didn't give them 5 stars because: They always show up early by about 15 minutes - which is ok - unless it's at 5 am and you're still getting dressed! I prefer that they ring the doorbell just 5 minutes early. They have a policy of picking you up at least 2.5 hrs prior to flight - 2.0 hours is plenty for us as we have expedited security etc. but we can't seem to override their "policy" without lying about our flight time... They charge an early morning add-on charge before 6 am. I think they should discount their rates before 6 am as there is no traffic so the trip is quicker/easier! Sometimes the drivers offer complimentary small water bottles - but it's not consistent. (it's a very nice touch - keep a case in the trunk) Paperwork, we always prepay on phone with credit card when making reservations but we still have to sign slips, fill out/review pickup requests etc. I prefer to get-in, or get -out, and go. A on-line reservation/payment system is needed - especially to change/update pickup reservations when traveling abroad and phone service is spotty or expensive. All-in-all very good service for Airport transportation to DTW.

Total Image is a great place for a limo! We recently used them for our wedding and we loved it!…read moreTheir limos are clean and they have a pretty good selection of different sized vehicles for your party. We even received complimentary "Bride, Groom, Best Man and Maid of Honor" glasses and there was a "just married" sign on the limo! The driver was extremely friendly and helpful! Thank you so much to the staff and driver!

A group of 6 used Birmingham Limo for our drop off / pick up to DTW for a two-week trip to Rome…read more Service was exceptional! Prompt, responsive and communicative. Would highly recommend! After a nine-hour flight home it was "100%" the best money we spent.

I've used this service many times they have excellent customer service service and clear…read morecommunication. The only Party bus, limo service I'll ever use!

You won't find anyone better! They are prompt, dependable and affordable and take a whole lot of…read morestress out of traveling.

I would give 0 stars, if it allowed. I never received a…read moreconfirmation email, nor a reply to a phone call and email to inquire about pricing. I made alternate transportation arrangements because my reservation was not confirmed. The day of my departure, I received a call from the driver, saying he was at my house. He described the wrong house and provided me with the main contact line to inquire about my reservation. I called three times before I was able to speak with a human. They said my reservation was confirmed and then emailed me the receipt of the charge they applied to my card - that morning - not prior. No emails were in my spam, so I did not miss any communication, they failed to confirm and still charged a ridiculous fee for a short distance that was never driven. Beware of this company. They will not confirm and leave you wondering, then immediately they are able to find your email to process a payment after your unconfirmed pickup time (and who knows what location). They also hung up on me when I asked what email they sent the confirmation to. Better off with any other company. Should have known better with all of the spelling/grammar errors on the website that details are not their forte.

my family and I have rented from this company for years. Airport and wedding service in their Limo…read morebus. every time it's be perfect. they were on time with a clean vehicle. the office staff is very friendly and easy to work with.

if I could I would give a 0. NEVER USE THIS COMPANY! We have used them a lot in the past and were…read moresatisfied, but this time they charged us $560 to drive to the Detroit airport and back when prior was only $250. Such a rip off. When we called to cancel they said it is non refundable despite never mentioning that on the phone. We will NEVER use them again! Your greed has lost you a customer.