Hey everyone. I don't usually post stuff unless it is significant. I wanted to warn any expectant parents about Special Delivery Photos at Tripler hospital. This is the company that takes post delivery baby pics at the hospital. I had pictures taken at Balboa hospital in San Diego by a different company that were extremely well done, and I expected Special Delivery Photos to be similar to those. Unfortunately they were not. These pictures were poorly done. There were no special poses- just the baby laying on their back on a blanket you provide in the clothes you dress them in. You would be better off taking the picture with your cell phone and printing them out yourself at Walmart. The price I paid for 8x10s, 5x7s and wallets with "birth announcements" was completely unsatisfactory. Their so called "birth announcements" are just faded envelopes for wallet size pictures that you can write your child's information on yourself (Hopefully you have nice writing). They are not pre-printed with your child's information. I found out later that printing the information on the pictures costs $15 extra, but they don't make that well known at the time of order.
I tried calling the company 4 times to express my discontent, but they did not answer or return my calls for days. I am so disappointed in this company. They do have a return policy. If you return the pictures within 2 days you will receive a whopping 50% refund. So you still end up paying for crappy pictures that you don't even keep! I highly suggest you save your money and take your own pictures. You would be a lot happier making your own professional looking birth announcements at Walmart or Shutterfly. That's what I ended up doing. I wish someone had warned me before I wasted my money. Anyone else have a negative experience with this company? Good luck new moms and dads. read more