1. Specialty Autoplex

    1. Specialty Autoplex

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    Arlington, TX

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    Specialty Autoplex

    2.9 (18 reviews)
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    15 years ago

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    10 years ago

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    9 years ago

    Dave was very helpful and friendly. No pushy salesman at this dealership. Enjoyed the whole process and love my car!

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    8 years ago

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    Stadium Auto

    Stadium Auto

    (87 reviews)

    I am so grateful for my favorite sales manager, Mike Sams. He was very helpful and has such a good…read morepersonality and very good rapport with customers like myself and my husband. He is such a great guy to help you out and make you feel special. Mike Sams was a real pleasure to work with. He was very knowledgeable and friendly. He went above and beyond. I would recommend him to my friends and family. I would like to thank Tyler, Finance Manager for expediting the paperwork and get everything ready so we can take the car with us last night.

    FORCED us to purchase GAP, and Tire & Wheel protection otherwise would not finance the vehicle…read more I'm wondering how many other people Stadium Auto has done this to. We went and purchased a 2017 Chevy Camaro on a Saturday. We brought $8,000 Cash as our down payment, the car was listed at $30,222 on the website. We got there and they said they got us approved for financing with NA Lenders. They told us that NA Lenders would ONLY finance us if we purchased the GAP insurance. We had such a large down payment we really didn't need GAP because our insurance would easily cover the vehicle in the event of a total loss. When we didn't want to purchase the GAP they told us sorry that was the only way we could get the car, we asked for our money back and they told us that they already dropped it in the safe. We asked who had the key and they said that person already went home. Since they are closed on Sundays the EARLIEST we could get our money was on Monday. Pretty much they told us that they were keeping our money and there was nothing we could do about it. We actually started to call the police to file a report. The manager and the sales rep assured us that they would have the money in a check available on Monday, thus eluding to the fact that they were keeping our cash. At this point we were stuck, either work a deal with the car, or be out of money so we couldn't go anywhere else over the weekend to purchase a vehicle. They complained that they had to pay the bank a fee to get us financed, and well, long story short they didn't have to pay, they passed that fee over to us, charging us $34,000+ for the car. Then they added the GAP and then told us that we had to buy a $1500 tire and wheel package because they said they messed up on the mileage listing on the website. So they went ahead and raised the price. We get to finance and we have a gentlemen named Armando help us out. He told us that we had a welcome call coming from the finance company and that if asked we were ok with the GAP which we were not. He coaxed us on what to say, and we even asked him if we tell them we don't want the GAP, he said that they would tell us that they could not do the loan. He told us that they had a great relationship with the bank, and that they text him all the time. After talking to our lawyer, we found out that what they did was illegal. Forcing us to purchase an optional contract was against the law. Most likely a violation of the DTPA, deceptive trade and practices act. When we signed the contract they made us sign an amendment to the contract stating that we had to take the lender to Arbitration and not court, and also if we canceled the GAP insurance, it comes off the back end of the contract not the front, which almost EVERY other lender takes that contract off immediately. Starting to paint a picture yet? If the car gets repoed and the contract is on the back end, then you are getting charged interest and the price is higher because of the way the GAP insurance is placed in the contract terms. I'm not certain if what the finance guy said was true, but that would most definitely mean there was a collusion between the dealership and the lender to force unwanted contracts to be purchased, which in turn would definitely be a violation of the DTPA. If you are reading this and you were forced to purchase GAP insurance as a condition of financing please send me an email. Haileynmasterson@gmail.com at this moment its arbitration with the lender and then we are going to take legal action against Stadium Auto.

    Specialty Autoplex - car_dealers - Updated September 2026

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