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    Spectrum Life Care Services

    3.5 (2 reviews)
    Open 8:00 am - 4:30 pm
    Updated 1 month ago

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    3 months ago

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    10 months ago

    Spectrum is a company that really cares about their clients. They truly make you feel special.

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    Comforts of Home

    Comforts of Home

    2.7
    (3 reviews)
    1.9 mi

    useless company. office stafff not helpful and they send people that…read moreare inexperienced.

    Even though endorsed by a top notch Hospital, the service provided by this Agency, in our opinion,…read moreis mediocre at best. The Aides, for the most part, we did have one or two that were great, all come with a chip on their shoulders and do the bare minimum. The Office staff is horrible. As an example, we reported a worker, several times, who spent all day each day coughing and sneezing in our faces. Not only did they not remove her, but reprimanded us for bringing this up because according to staffer Orlette, we live in Florida and that's what people do in the summer, cough and sneeze hundreds of times a day. 12 hours a day for over a week coughing her guts out and sneezing. Just disgusting. Unappetizing, unhygienic, and dangerous. They couldn't care less. We had to call the Police to remove the sneezing coughing woman, because she started screaming uncontrollably at my almost 95 year old Mother, and then proceeded to yell at me, telling me that I should never believe a word my Mother says, even though she is 100% lucid, at all times. And smart as a whip. While the aides, for the most part, performed their duties, the stress that they caused in the home, defeated the purpose of having them there. One particularly mean lady accused my Mom of forcing SLAVERY because she asked for water with her lunch, and asked her if she could fold the linens that my Mom had washed and dried herself. And were still in the dryer. While the Agency claims "we can provide assistance with light housekeeping tasks such as laundry, changing bed linens....." this particularly nasty aide claimed that this was SLAVERY, a very poor choice of words, and attitude. A comment that could perhaps warrant some legal action against her and the Agency. As far as the water my Mom needed with her Lunch, the aide snapped at my Mom and told her she was absolutely not getting up until she had her own lunch. She was only scheduled for four hours that day, was 20 minutes late, took 20 minutes for lunch and was extremely nasty. This is the kind of service they provide. Then there was the aide that burned my Mom's home cooked meal, prepared with a lot of love, that she only had to heat up. BURNT her lunch!!Because she was on the phone. She also stole my Mom's expensive Organic Coconut Water, which is a very important and integral part of her hydration and electrolyte therapy. Unbelievable!! If you are fine with mediocre service for your family member, at $27 per hour, then go for it. If you expect the providers to be attentive and kind, caring and just responsible, then run the other way. Fast. The stress caused by this company is a Huge setback for anyone who is in recovery and needs good food, rest and peace and quiet. They absolutely don't provide an environment conducive to healing. Totally the opposite.

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    Comforts of Home

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    TheKey

    TheKey

    4.4
    (5 reviews)
    3.2 mi

    It is no longer Matt Rogers. He was attentive and responsive to your case and concerns. We used for…read moremy Dad a few years back and I recommended him without hesitation to several people. It is now Chris Cascio. Overseeing 24 hour care, especially when you are living cross country, is incredibly hard and requires a partnership. While we had a few good aides in a year period. Case management, timely response, and oversight disintegrated became pure vapor. If your 90 year old loved one is in a wheelchair alone and no aide shows up for hours but you are told the aide is 'lost' getting to your house. Don't believe them. And sending an unvaccinated aide is NEVER acceptable. You can do better especially for $9k a month. Whatever they are selling on their website are not the services you receive. Companionship: had to ask constantly for aides to even sit with my Mom Staying Active: no engagement to remind her to perform daily minimal exercises Grocery Shopping not one aide had a car Light Housekeeping get a good definition Meal Prep and Nutrition some barely cook Even with requests to provide fruit and fresh vegetables during the day Social Activities and Connection nope Errands no car Hobbies and Passions Never engaged Cognitive Engagement seriously? Meaningful Activities please remove this!

    My experience is limited to trying to hire them to help our mother. We all live out-of-state and…read moreit's becoming harder and harder for her to stay independent, but she refuses all help. This was our sixth company to try. Matt was so nice, patient and thoughtful with their initial meeting and was ready to help her and us. She is a extremely difficult person and although Matt felt like they could help, she would not even consider it like all the rest. If it were up to me, I'm hopeful that Matt and his caring team could make her frustrations so much better.

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    We encourage physical activities
    The Cognitive Therapeutics Method™
    The Cognitive Therapeutics Method™
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    Spectrum Life Care Services - homehealthcare - Updated June 2026

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