Highly recommended!!! Super knowledgeable. On time. David has worked on all our projects, whether…read moreit's at our restaurants or our residential properties, it's always installed perfectly and works like a dream. The best is that David's service and reliability is super on point and I appreciate how professional he is. We will always be using David for our future projects!

My wifi was slow . I am paying for 1 gig from fiberoptic from Frontier and was getting 300 ant most…read more. I called David to move the router closer to the boosters which would have been a big job . David just added a key and fixed it ! He could have easily made more money from me . I was totally ignorant of my missing piece . He is busy so you may have to wait but completely worth it .

I came in because my internet connection at home would drop intermittently. I tried everything and…read moredecided to try out a new modem. Made an appointment online to come k for the exchange. The guy that helped me out saw my monthly price for my service and offered a promotion for a phone line to get a discount on my monthly price. I am now paying half the amount I've been paying per month! I know it's a promotion but every little bit helps with monthly expenses!

Horrible.. Horrible Service. Unsure why they promote they have the best service…read more The calls won't go through, the internet is not working, no one will answer after several rings it will tell you no one is available to call back, the app is not working. How do they expect you to run a buisness. I bundled and have all my services.. So, frustrating..

Thank you Carlos for activating my new phone with Verizon, my new carrier. Thank you for being so…read morepatient I'll admit I was a bit frantic, excellent customer service.

Terrible! Go elsewhere maybe they'll treat you as a valued customer. Salesperson, M, started by…read moregiving quotes of how much bill would increase by w/o first going through numbers. Asked him to waive an activation fee, said this wasn't a business?? Told him I would cut lines far beyond a $90 fee ($2400 to Verizon) he said he didn't care, he gets paid anyway. Might be time for Verizon to retrain personnel

This is not a Spectrum location. It should be marked permanently closed. Found out the hard way…read morewhile trying to return a modem.

Seriously the worst of the worst! Customer service sucks! I call for assistance and i get an…read moreattitude! How does that happen? I pay a monthly fee it's difficult to do anything on the app or get anywhere every time i want to use it, then i have to call for help and get an attitude! Why?!

Charter internet ,TV and phone,all 3 in one only 29.99 each.they do time warner cable ,dish…read morenetwork....also if you want camera , speaker,professional design.....

Finding internet was a pain, but this guy made it fun. He gave me a great price on a router and…read moreprovided me with the best deal out there.

We got Frontier fiber installed back in December 2025. But since the line is across the street they…read morehad to run it through the air across the street, tie it to one of my trees and then drape it diagonally across my front lawn about 250 ft to my house. It was fine when the snow was on the ground but I've been having to move it around each time I mow my lawn now. I've called them repeatedly to have them bury the line and they've given me three dates now that came and went, and aside from the initial visit, where they texted me saying they couldn't bury the line because of snow, the other two dates came and went without giving me a reason. I've been calling them every month now having them give me full credit for each month the job remains unfinished.

Anyone thinking about switching to Frontier (by Verizon)? Do yourself a favor and don't…read more We switched to Frontier (by Verizon). What's mess. Worked for several months. Then out of the blue, zero services - no Internet (we have jobs and kids who need access for school) and since TV came over the line, none of that either. Every morning, noon and evening I'd get a text saying restoration of service by X (i.e. 4pm the same day). After a day or two that showed itself to be a straight lie. No human to talk to on the phone, either. This baiting fraud went on for two weeks until we switched back to Spectrum. They owed me $7.01 per their recurring bill and kept it for months and months instead of just sending me a check. Eventually they sent a prepaid MasterCard I never requested containing my $7.01 which, if I activated, screwed me over with annual fees, etc. I finally got in touch with someone in the Philippines who said they'd send me a check; haven't gotten it yet - been about a week. Frontier is about the worst company with which i've had the displeasure of doing business. Shady and unfair business practices at every turn, in my view. Stay always unless you're a masochistic glutton for punishment. Consider yourself warned.

Came to return equipment but store employee added an unauthorized phone promo to my account and was…read moretold to come back after 2 months to cancel it. They refused to take it off immediately. Called spectrum customer solutions and had it cancelled right away. It has been escalated for review. The rep notified me it is common for them to slam these packages to meet store quotas.

This review is for Spectrum as a whole. For those who might not know, Internet service is pay per…read moremonth. So if you cancel your service on the 29th and the billing cycle began on the 28th, the day before, you will still be charged the full month's amount regardless of usage. Hopefully this saves someone a needless payment in the future. In the same spirit, when service is interrupted by outages, you're also charged the same amount. Greedy corporation.