Came here for basic questions. Lily (Liliana) helped us . Her service was exceptional. She was…read morevery nice,polite, and patient. We ended adding a line to our account but her help and expertise made it so much easier. Will definitely consider coming back for upgrades in a near future.

Thank you Israel for wonderful and efficient service today. It made our experience coming back to…read moreSpectrum after trying a different provider much smoother.

Every time I come in here it gets worse and worse. 40 minutes in there waiting, wasn't even greeted…read moreonce or checked on. I get it you are busy with other customers but greet your customers and let us know you'll be with us as soon as you're done. Once the customers that were being helped left, the only two associates walked to the back room and still didn't bother to talk to us. We left and took our business elsewhere, Montebello mall location greeted us before we even walked in there. Walked out with two phones and a new watch and very happy with the service. I've gone to the Whittier/Montebello location for over ten years and I won't be going back. You need to do better

Terrible service ever!!!!…read more On February 18th, I went to buy a 5G hotspot. Ricardo, who helped me with my phone in December, told me that the only options were 20GB or 100GB, and that 100GB would come with a free device while 20GB would require me to pay for it. I chose 100GB after confirming with my brother, but this month the device charge appeared on my bill. When I called to dispute it, Ricardo denied ever saying any of that. He also lied about another USB-type device for computers being free, which he never mentioned to me. It feels like he mocks customers, makes up facts, and pretends he doesn't remember what he said. I will never go to this place again and deeply regret signing up with this team.

This is quite possibly the worst service I've had regarding anything. First off, the kid didn't…read moreopen the place until 10 minutes after opening time, despite being on the phone and staring at me the whole time. Then he opened the door, didn't apologize and spoke in heavily broken English and an attitude like he was doing me a favor being there. He then made a half-hearted attempt at solving my phone issue. I then just left in disgust. Oh and apparently if you aren't willing to upgrade to a new phone you can't get access by calling your voicemail anymore. So Cricket and this outlet will soon be thankfully jettisoned from my existence.

went there asking international texting service and the Asian lady was not helpful and rude. I…read morelooked it up online and it said cricket provides the service that's why i came. However, she was eating her snacks in front of me the whole time when i was asking for help. She told me they don't provide international texting service and there's no way that i can do it. It seems like she doesn't even care about her job and doesn't know who to deal with customer service.

I was a first-time visitor to this newest Hobby Lobby store…read more The store itself is HUGE, well-organized, and super clean. Employees could be seen working hard, nonstop, bringing in boxes and boxes of new inventory to restock all the shelves from the weekend's sales. I am not a regular shopper at any Hobby Lobby store; however, after visiting this store, I became a fan as they offer so many interesting, fun, and affordable products. Employees were extremely friendly, helpful, and welcoming. There is another Hobby Lobby store closer to my home but for me, I don't mind the extra drive as I really enjoyed my visit to this specific store.

So I went here on the "soft opening day." I was really hoping to love this place since my favorite…read morecraft and hobby store has since closed down. But........ I didn't live it. I didn't even like it. I would go here only for necessities that I need right then and there and couldn't wait to order online or go to Walmart for. Maybe my expectations were a bit high. We were finally getting a big craft store in Montebello. Now I'm not saying they don't have a very large selection and decent prices. But this store is NOT for me. See I am a disabled mom and sometimes I like to go shopping by myself. Maybe to get something by for a birthday or a holiday or just something to do with my kids to surprise them. Well I cannot shop here alone. While they do offer a wheelchair cart. It is a manual cart with a large basket that locks you into the seat and is a very large size wheelchair. That part is great for the plus size disabled community. I really do mean that. Props for being plus size friendly. But seriously shame on you for not having something for a disabled person to shop on their own. Not a single electric cart. Not one. I can't self propel myself in a manual wheelchair. I don't want to be trapped by the basket of the chair either. I mean if I needed to get up where would I put my items I'm going to purchase. If I needed to reach for something on a higher shelf. So again not for me. Not a place I could shop alone even if I wanted too. The staff was all standing around talking to one another. Not really offering much help to the customers. When I did ask for help they didn't seem to know where anything was. Yes this is a new store. New employees and they are getting the lay of the land per say. But not even the management seemed to know where things were. So all in all you get one star because I wasn't able to really look around. I wasn't able to enjoy my shopping. I wasn't able to hold items as I can't push a cart and walk with my forearm crutches at the same time. Please let me know if you do get a better way for a disabled person to shop and I will be back and spend some time perusing the aisles.

Brought in the screws I needed to anchor into concrete Gave me the wrong size anchor and drill bit…read moretwice refused to refund even though they gave me parts that were not compatible with each other now I have a anchor stuck in my floor that won't go all the way in because they tried to fix the situation by giving me a 5/8 anchor when they sold me a 1/2 inch drill bit do not go here if you actually need help from knowledgeable people

Rude, pink haired young woman cashier didn't greet me, mumbled, took her time to even ring me up…read moreand never said "thank you ".

I recommend you to go to diana rapid legal center my husband got divorce in 6 months they explains…read moreeverything you sign

The service and quality of my visit was amazing! This was my first time visiting and diana was…read moreincredibly sweet and understanding. She valued my words and made me feel seen. The service was impeccable, I will be definitely returning to seek her services.

If I could give Angelo 10 stars, I absolutely would. Hands down one of the best customer service…read moreexperiences I've ever had. I calord into Men's Wearhouse with multiple issues I needed solved, and Angelo went above and beyond to make sure every single one was handled. His patience was unbelievable. He never rushed me, never made me feel like I was asking too much, and stayed completely attentive throughout the entire process. What impressed me most was how genuinely invested he was in making sure I left happy. He listened, offered solutions, paid attention to every detail, and turned what could have been a stressful experience into an amazing one. Angelo is the definition of exceptional customer service. Men's Wearhouse is extremely lucky to have someone like him representing the company. I would come back to this location specifically because of him and would recommend anyone shopping here to ASK FOR ANGELO! Seriously, give this man a raise, a promotion, an award -- something! He earned a customer for life.

It's wedding prep time!!…read more Took the boys to get fitted and to my surprise we had a great helper! Armando was the man and was he a great guy. Well besides being a Frisco fan lol jk No, on the real he helped the boys get fitted, was very cool and come to learn he was from our hometown in La Puente and went to our old high school as well. Of course a few years between us, but that was a cool fact! Talk about the world being small. He was fast, very attentive and gave us a couple pointers. I will definitely recommend this place, it was pretty quiet. Every associate was busy I'm glad they had a restroom because I had to go. We all had such a great time. Thank you Armando!

I ordered online and came to pick these up on my lunch. I was in and out very quickly and the rep…read moreeven offered to help me set it up. I'm good with tech so I opted to do it myself. He even sold me a glasses cleaning kit with no pressure, but I found useful. Would definitely come back here when ordering again.

I called this location in hopes of finding a pair of glasses ive been eyeing for a long while. Im…read moreso glad Isaiah answered the phone. From the moment he answered the phone to the very minute i walked in he was amazing!! They didnt have the shades i wanted but was quick to state i was able to order them. As i was still unsure he was very helpful in showing me other shades to my liking, even entertaining my silliness in styles and colors. Isaiah made my shopping experience very easy and was not making me feel as though he was just trying to make a sale with their 30% sale going on at the time. It was a very pleasant shopping experience and i appreciate His help and thoughtfulness. Guys, go in and ask for Isaiah, he is your dude!