This company does not care about our children.. they care about their money and their ego's…read more They have a turn over rate that is horrific and if they cared about the children they serve they would make their therapist a priority! In 5 years I have lost and gained then lost therapist and as a special needs parent we know how much repetition and consistency means to our children's development. My child and many others are the only ones who suffer from this kind of turn over! If the heads of the company would call and explain why this keeps happening I might not be so upset but I never received an explanation but a little note stating "hi I'm your new therapist". I hate having to do this but my daughter has suffered and others need to know! This is not an off the cuff post this has been stemming for years!

They are right on time for scheduled appointments, and the two therapists that have seen my son…read morewere both really patient and caring. :)

I loved my therapist. She helped me see myself in a whole new way, and helped me find strengths I…read moredidn't realize I had. Thank you!!

A New Leaf offers an amazing work atmosphere with a supportive team who encourages professional and…read morepersonal growth.

I had to go to Google to see the other reviews, that is what I'm referring to on the here! Yep, I…read morecopied and pasted. My child received speech therapy for almost a year at this location. We worked with Emily H. and I cannot say enough good things...but I'll try. As a parent, I could choose to be present in the room during the appointments, sit in the waiting area or outside in my car. There was no pressure to do any of these options, which was appreciated! During each 30 minute appointment, my child would tell you she played and made a new friend. I would agree! I would add on that Emily was able to balance the play with working and knew how much she could challenge her and when she needed to pull back. Her tone and instructions were kind, encouraging, and respectful. As a parent, I appreciated that because the work is hard and repetitive! Emily was great at communicating with my husband and I, giving us materials to use at home to continue working with our daughter. On top of that, she identified a tongue and lip tie that was previously unnoticed and/or wasn't considered an issue. She even provided us with recommendations on where to take her to have a consultation to have both the tongue and lip tie released. Long story short, she was persistent (we had two ENT'a tell us it was not an issue) and helped us find Dental Derby to do the procedure. Let's just say that Emily was 100% correct and after having the procedure done, my daughter finished her treatment plan successfully in no time! To see a six year-old touch the roof of her mouth for the first time, to be able to properly eat and communicate...tears!! I am so grateful for Emily and Therapy Playground! I read some of the other reviews and I wanted to add a few things, as I think it's helpful to put them in context. 1.) Waiting List: So many speech therapy places have l--o--n--g lists! Why? Many children need help and they can't give a definite "end date" because it's not up to them but the progress of the child. They will give you a standing appointment during your treatment plan, no one else can just grab it. Why? How is your child going to improve if they can't consistently see the speech therapist? It stinks and I get it! Keep calling and following-up to ensure your place on the list. I don't like having to do that either but I understand that business are experiencing growth and don't have the staff to accommodate. I believe they are doing their best, we have to be patient and discerning when it's time to wait and time to move on. 2.) 30-minutes appointments: My daughter had 30-minute appointments, I cannot speak to what other's have experienced. At first, I though it was too short and wondered how effective it was going to be. I had to remind myself, it's not quantity but quality. Children cannot sit still for long periods of time and keep focused. It may not seem as though they are doing a lot of work but they are! As the parent, we need to do our part and continue the practice at home. To me, it was a priority to have my daughter seen for speech. That meant having two appointments a week in the beginning. Our commute ,one-way, was 30 minutes. I didn't love that but I was willing to do it for the end result. Each family has to decide what is best for them and what they are willing to do to make it happen. 3.) Cost: I saw someone mentioned the time of the appointment and the cost. The cost reflects the specialized training a speech therapist must undergo in order to provide the service. A graduate degree is required, as well as appropriate certifications to be licensed. Again, one has to decide what is priority to them. I hate that we even have go prioritize our health care services based on money, yet here we are doing just that. Overall and without a doubt, I felt as though Emily treated us like family and cared about us. She even went the extra mile many, many times to get comic books on subjects my daughter likes to encourage her and make her experience positive. Kudos! You did!!

From the owner: Pediatric Speech Therapy Pediatric Physical Therapy…read morePediatric Occupational Therapy Pediatric Play Therapy

My son has seen great progress since beginning his Occupational Therapy here. The staff is amazing,…read morepersonable, and friendly. My son looks forward to his appointments every week.

From the owner: Our highly skilled team of speech-language pathologists, occupational therapists, developmental…read moretherapist are ready to service your child's needs. We provide speech and language therapy, occupational therapy and developmental (CBRS) therapy services to children in Lee county and surrounding counties. We provide services to both in our office and in the community. Our mission is to provide quality patient-centered and family-centered services to children with communication and other developmental impairments in a spirit of excellence.

I'm surprised by the 1 star reviews! My family had a wonderful experience there. We moved our…read moremother there from Wildewood Downs, in Columbia SC to be closer to my brother. (WWD was a huge disappointment!) Our mother was at Quail Haven for one year and it was a huge improvement! The staff are friendly, attentive, eager to help and please. We asked about an exercise program (which they didn't have) and the activities director made it happen with in the week! The social worker responded to all my emails and questions promptly and satisfactorily. The CNAs loved our mother and cared for her very well. Our mother passed away peacefully there and the staff were caring in dealing with us after her passing. Highly recommend.

I thought I had previously posted a review for Quail Haven but can't find it. Our parents were…read moremoved to Quail Haven from Elmcroft when our father needed more care and as his needs increased from assisted living to skilled nursing. We moved our mother to Quail Haven when a place opened up in their assisted living (the Cardinal) so that our parents could be at the same facility even if not in the same building and our mother could be taken to visit with our father. Our father died there in November 2022. His care was maybe acceptable but one thing we and our separate aide we had always kept had noticed was that nursing staff usually congregated at the nurse's station to talk. The staff at the Cardinal were generally good however there were some questions. Our mother had developed a half a golf ball sized callous and pressure wound while there and had skin issues on her feet and legs. Additionally the head nurse was telling us that our mother was becoming combative and needed skilled nursing care (she did not, she needed memory care which they said they were trained to handle). Our mother had relatively high functioning dementia and Quail Haven couldn't or wouldn't properly address her needs. Fortunately, we still had our aide that we continued to pay for to look in on her. Quail Haven informed us that they were moving our mother to skilled nursing over our objections (they had done an assessment at the time she had a UTI). First, they proposed on moving her into the room that our father was in before he died and we said no way. Once they did move her into skilled nursing she was basically isolated in her room 24/7 and they eventually put a plastic ankle bracelet on her leg (even though she had bad skin issues at the time and the bracelet would irritate her skin more) because she was supposedly an "elopement" risk. She needed a walker to walk and she couldn't walk more than about 100 yards, and that's being generous. At the skilled nursing part they continued to say our mother was combative and was a flight risk. For some reason they did not use the shower in her room but used one at the end of the hall, and she would apparently get aggravated over that and who could blame her for not wanting to be wheeled down a long cold hall in a bathrobe to get a shower and come back down the same long cold hall while still damp. We asked why they were having so much problem because our aide didn't have the same problems and we requested that their staff be in the room when our aide was there since our aide was supplemental to their staff and was not supposed to replace their staff. We wanted their staff to learn how our aide was able to get our mother to do things without a fight or drama. They eventually agreed (after getting defensive and saying that their staff were trained and didn't need to be trained by an outsider (my words)). They never did have their staff learn from our aide how to get our mother to cooperate. She had dementia and putting her in skilled nursing was about the worst thing to do. We got her out of there as fast as we could and moved her to Fox Hollow's memory care unit called "A Bridge to Rediscovery" where she did well until she died in February 2024. I can't say enough good things about Fox Hollow. Their memory care unit was 180 degrees from the poor treatment she received at Quail Haven. The best person at QH was the one who did the billing, etc. Their doctor seemed to just rubber stamped the head nurse's recommendations without an independent assessment or review and hadn't realized that our mother had a UTI when they did their assessment that reportedly said that she needed to be moved to skilled nursing.

I was going to go to this place for my son to get some speech therapy and I told them he did know…read moreEnglish and they told me he couldn't go there like isn't that the point for you to teach him to speak and not judge someone because there Hispanic speaking 2 languages is not easy that what i am going to say this place is rude

Amazing place. Everyone is so kind and considerate…read more We where so lucky to find Tracy Assante and be able to diagnose my daughters speech disability. They also have a special preschool that is designed for the speech impaired or disability. The two main instructors have extensive backgrounds in children with speech problems. It is a preschool that is centered around speech, socialization, and working on many being learn skills. The owner Tracy Barnes has put together an amazing staff of speech specialists, and staff. If you live in southern wake county.

All I have to say is due to the staff me and my husband were unable to share a peaceful passing for…read morethe love of my life. I wouldn't take my dog here!

My husband spent his last days here and we had no complaints. It's not as fancy as some but his…read morecare was good, the food was excellent and they handled his passing with grace and dignity. This was in 2014 so things may havae changed but we were very pleased.