This is hands down the worst pharmacy experience I've ever had…read more I waited on hold for 32 minutes trying to reach the pharmacy. The system repeatedly looped between music and ringing, and then finally announced that they were "too busy to answer" and that I should call back later. Today I paid extra for delivery (including a tip) because I'm extremely sick and didn't want to expose others. The prescription never arrived, and the app now incorrectly shows it was picked up. I'm left with no medication and no answers. Extremely poor service and communication. Very disappointed and frustrated.

Had a quick experience with the pharmacy today I was able to get representative name Elizabeth who…read morewas a pharmacy technician and was able to help me with getting my prescriptions renewed because they had timed out she put them back in and was able to get them both approved when I checked out 20 minutes later Jenny anothe pharmacy tech. helped me and she was very kind and quick to get me out in a timely manner.

Rite Aid gets my vote simply because of Thrifty Ice Cream…read more Always creamy, always flavorful. Yes you can find Thrifty Ice Cream at Vons, but you'll get the best deals (often some kind of BOGO) at Rite Aid. Best Flavors: Chocolate Malted Crunch Coconut Pineapple Rainbow Sherbet

I haven't had Thrify's ice cream from a service counter in YEARS, since I was a child…read more Having moved back into California, and now with children of my own, it was wonderful to find a place to recreate these memories with my children. I called first to make sure there was indeed an ice cream counter available, and was told of the store hours and location and we were promptly served when we arrived. Ice cream is just as delicious as I remember it. No complaints here!

Worse pharmacy, slow to refill and rude people, CVS on Henderson…read more there website is also awful and not accurate, it will say your med is ready then an hour later it has no record of any refills and wants you to refill again.

Fired Krystal...My mom walked into the store got her stuff and waited in line for one hour. Because…read moreKrystal was taking her sweet time helping one customer and then ignore my mom to go help out the other customer that was in the self check out.

Absolutely unbelievable my mom goes to try and get her prescription due to Dr finding she has…read moreliquid in her lungs so it's obvious she needs her medications goes to Walgreens half an hour before pharmacy closing time and the pharmacy techs instead of trying to assist the long line they decide to Chit chat and close the window then proceed to let people know they will not help them anymore since it's almost closing time so my mom was unable to get her medication which included an inhaler what if it was a child needing the inhaler you refused service because it was almost time to close absolutely unacceptable I really hope the management for this specific pharmacy knows and is aware how these girls are treating these people needing their medications very unprofessional now even the call service is ridiculous been on hold for pharmacy to pick up for 15 min now smh this is not okay!

I used to frequent this place when I lived in Delano eight years ago. Most of the staff members are…read morereally friendly, and their customer service skills are excellent.

Always a long ahh line for the pharmacy and take about 10-15 min per patient. Never fails any time…read moreI have to pick up medication. Always have 2 registers open and all the pharmacy techs standing around. Shouldn't take that long to pick up a prescription even if we have to pay. Always helping unprepared individuals. Waste of time !

I recently visited the Ride Aid store located on 3225 Panama…read moreLane and I must say, I was disappointed with the customer service I received. I was proceeding to get my medication at Ride Aid they didn't want to service me because I with Kaiser's medication. I had to show them the UFCW card (Unions and Food Employers Benefit Fund) to prove to them that I can in fact get my medication from there. As they were getting my medication they just kept rolling there eyes at me for proving them wrong. I have gotten my medication multiple times from there and this was the worst experience I have gotten. I don't know if the worker was new. If so I would get why they were confused. Overall, my experience at this Ride Aid store was not great today. The lack of professionalism, disinterested attitudes, and poor customer service left a negative impression but I hope they have a better day tomorrow.

7-23-26 Had Root Canal and needed to get Antibiotics. Medicare was suppose to pay and got info for…read moreCVS twice but codes would not go thru. Called Medicare and they said just have CVS call and can override it. CVS Said NO JUST PAY FOR MEDS AND GET REIMBURSED BY MEDICARE so I did. Medicare said will reimburse but CVS COULD HAVE JUST CALLED THEM TO OVERRIDE. Went to get meds and girl who waited on me was so STRESSED OUT I SUGGESTED TO TAKE A BREAK but she just smirked and continued. I KNOW CUSTOMER SERVICE AND GOT EMPLOYEE OF THE YEAR IN 2006 IN A CORPORATION. She was a little RUDE. Been customer since 2000 and had to change review to 1 star. Never got bad service until now

First of all, you can never get them on the phone. They promised to call you back in an hour and…read morenever do. Now they've put my prescription away and after waiting 20 minutes in line I get to wait in a second line because I was in the pick up where I thought my prescriptions were but no they put one away and now I get to wait in the drop off line for them to then tell me that they're gonna have to fill the prescription. I'm gonna have to wait another half hour to an hour in Visalia while they fill my prescription cause I live 40 miles away. Would you recommend this place to anybody? Yeah I didn't think so.

Great staff always greeted when I come in here.. always stocking shelves and never too busy to help…read moreat any given time. Even when its behind the counter and they have to stop what theyre doing to sort through things for you. Never any issues they always have time for the customer.I do however wish they would add more hot wheels and Lego to the toy area..

Made an appointment weeks ago for my son to get 2 vaccines. Showed up, checked in online as the…read moretext stated to, and was immediately sent a text stating one of the vaccinations was unavailable. This is unacceptable. We should have been notified of this before we were standing there at our appointment time. I was even told that NO CVS in Bakersfield would carry one of the vaccinations as they do not have refrigeration to keep them. I was also told it was an automated system, so that is just the way it works. I will be avoiding all CVS's for any of my vaccination needs going forward.

Never had a issue until today don't get me wrong love the staff but I bought a green dot visa card…read moreand it was already use and it was under some girl name Nicole called green dot customer services and now I have to wait 3 weeks to get a refund

Beware their is nothing quick about this drive thru, but it is convenient. I wish they'd have the…read morecar pull over and park in the parking lot or come inside when their pick-up is taking more than 20 minutes. After waiting in line for 34 minutes I was told my medicine won't be ready till the 3rd, after I received a call to the automated calling saying my prescription was ready.

do not go to this pharmacy. ! the employees everyone is terrible here!…read moreworst customer service i have ever experienced. i'm moving my entire family out of this pharmacy. i'll take our monthly prescriptions elsewhere and i recommend everyone run far away from this location!!!!

Every time I come here they are so rude. Then I leave and swear I will never go back there. Then I…read morego back and get treated awful again..im over it. You guys are just plain rude and mean. 9 workers and not one will make eye contact with customers. When the older lady finally acknowledged me, she made it loud and clear that she was pissed that I went five minutes before there lunch and I interrupted what she was doing. I felt so awful when I left. I had the worst news at the hospital today and I didn't deserve this. The lady had her badge turned backwards. If I treated people like s**t I would do that too.

I'm not sure who's managing or supervising the stores but this particular Walgreens has a very poor…read morecustomer service when it comes to returns. The minute I said I had a return, the girl said "you can't return it here because you did not purchase it here", yet on the receipt, It says you can return at any nationwide location. then she said she can't return the item because it's not in the box, the item never had a box. then she said she needed to have a scan bar to return it, and I showed her that it has a scan bar. And then she said she can't return it because it's over 30 days. on the receipt if you haven't got a receipt, you can return it for the lowest price within the 30 days so how about if I just throw the receipt away? Now what? I'll be back

It's not just this Walgreens I assume, however every time I walk in to buy something, browse, etc…read morethe biggest problem I have is their extremely florescent lighting. As someone who is prone to migranes this is extremely annoying. The main reason I gave this 3 stars instead of 2 is because the people working there are usually very kind.