I needed my windshield replaced on my 2019 Mercedes Benz. It's a bit more complicated than most in that the windshield must be calibrated for in this car and not every glass place can do this. Brandon was great to work with. He worked with my insurance company to get the claim in, ordered the windshield from Mercedes and it was installed perfectly with no issues. It took a feThe installation was done in just a little over two hours. I highly recommend Speedy Glass. They live up to their name and treat their customers well. read more

I contacted Speedy glass the end of October 2025 to replace a window. They measured the glass on November 6, and called me I week later to give a price. I agreed and paid half the cost upfront. In December I called them and I was told they would get back to me the next day on the status. Two weeks later no call back so I called again. This time leaving a voicemail. Still no call back. In January 2026 I went into their office and with no apologies was told weather was the delay, but the glass would be available for installation the following week. On January 20, almost 3 months since I contacted them the glass was installed by two very professional technicians. I will not be returning to them for any work, glass is available from more responsible companies. read more

Speedy was great in replacing my windshield and matched the competition and was much easier to work with since they were close. Also provide one year rock ship repair on a new windshield. It's not a matter of if, but when in our traffic! Great people great service great experience. read more

We pursued Speedy Glass (Gig Harbor) primarily because we like to support our local businesses. Also, this location had stellar ratings. (Lesson learned - ratings were dated.) The staff was very nice people. Doing business at this location, however, required our patience, understanding and tolerance. My husband and I made multiple (unnecessary) trips to have our auto windshield replaced. There were no advance or courtesy notifications of the following prior to our arrival, instead on our 1st trip - advised installer ill; 2nd Trip - advised damaged glass delivered; new glass will be ordered; 3rd Trip - glass installed (but hubby noticed a 2.5"crack); advised new glass ordered; 4th Trip - metal clips need to be ordered for install; asked to leave car at shop overnight and 5th Trip - glass finally installed, all was good. (BTW, we were told there was a new office replacement involved.) Speedy Glass, a trademark business, prides itself on being an industry leader, delivering the best service and top tier products to fulfill needs. Its Gig Harbor location has yet to match that pride. read more

Fantastic team that is friendly, competent, and quick! Been in twice before for chips and they were awesome. Large rock took out the windshield on Gorst curve, and they were able to fit us in short notice and have new windshield installed the next business day. Most importantly, they stand behind their work. Had an issue with our OEM trim affected by installation. Holden listened to our concern and immediately went out of his way to inspect and remedy. Outstanding service. Highly recommend! read more

Not only did they live up to their name, they also rerouted my camera wires to be hidden. Thank you so much!

Got a big chip in the windshield driving on 16. Went straight here the next day and they had it fixed in under 30min from the time I arrived. Super friendly at front desk. Fast and efficient. Price was reasonable without insurance but insurance ended up covering! read more

Awesome customer service! I popped in without an appointment for a rock chip repair in my windshield and they had me taken care of within 45 minutes. Thank you ladies. read more

Friendly, efficient, great service. Easy to make an appointment. I highly recommend them. JCM Gig Harbor read more

Excellent service. Professional yet very personable. Great waiting area. Speedy service!

I had my sunroof explode on me as I'm driving on the freeway on Highway 16. I drove to speedy glass and they immediately took care of me. They offered to vacuum up the glass and prepare the area for a new Glass. Within two days they had the glass and had me scheduled to install and the installation took less than one hour. I've been told by other places it would be days. I had been waiting on another vehicle the last three months for glass to replace our Subaru Forrester's windshield. The other glass company had told me there was no glass to be found. Talking with speedy glass they'll have it in 10 days. The manager the office manager and all the employees seem to be customer centered. They ask if you've been helped they genuinely seem to care about your satisfaction. I highly recommend speedy glass of Gig Harbor! read more

We had an appointment today for the mobile guy to come and replace our windshield. My husband talked to the guy on the phone after several attempts to get through to someone and scheduled the appointment. Today the guy was supposed to be here at 12:30. It's now 7:30 and we left 3 messages and no show and no call to explain why he didn't show up. VERY unprofessional. read more

Said they couldn't even make it out to my house (5 min away) to quote a broken window for 2 weeks. Scheduled the quote anyway and stayed home from work to meet them there. Nobody showed up, called or texted. When I called (several times) nobody answered. read more

I had a couple chips in my windshield that I came here to get fixed, and the guy who helped me out went the extra mile! Wish I could remember his name..he was so friendly and we really enjoyed our conversation. Thank you! read more

I went to Speedy Glass to get my cracked windshield fixed. They replaced it and I payed for it the same day. I find out while driving home that the rain censor is not working (I have never had a problem with it). They have me come in the next day to check what the issue is. They end up telling me that the rain sensor on the new windshield is faulty and that they need to replace it again. I'm very understanding at this point because I realize things happen that are sometimes out of your control. The manager then tells me that there are no tint visor windshields on the aftermarket, so I would have to pay extra if I want the same windshield. They tell me I will not have to pay extra if I go for the windshield that does not have the tint visor. At this point I'm annoyed, because they essentially want me to pay extra for the same part I had payed for. I don't make a fuss or anything and agree to take the windshield without the visor. I go back two weeks later to get the windshield installed, come back an hour later to find out that my rain sensor still doesn't work and my car still has the "faulty" windshield that they installed two weeks earlier. The manager proceeds to tell my husband and I that with newer cars there is more "gadgets and gizmos" and it makes it harder for them to get things working properly (my Mazda is from 2007!). They end up telling us that we will probably need to replace the rain sensor and it will cost us around $240. The manager did not take responsibility for the mistake and was not at all apologetic. The customer service was lacking throughout this entire experience, and we still have a windshield that does not work properly. In summary if you have a "new" vehicle that is from 2007 it will most likely have too many "gadgets and gizmos" to be fixed properly at Speedy Glass. For those of you that have cars from the 1950s you will probably receive adequate service. read more

1'st time On 4/23/2023 I took my 2004 Toyota Tacoma in to The Gig Harbor Speedy Glass for a front windsheild, it was never installed correctly, the bottom weather stripping was about to fall off going down the road making a rattling sound sound. 2nd time took it back and the technician pushed down the bottom strip which was'nt sealed to the glass so there was a gap for water to get in behind the glass. 3rd time I brought it back I notice a crack on the lower bottom left side of widow, had 2 technician come out and look at it and couldn't figure out why it happen. So they drove it in side the shop for there I guess the manager of the installation dept. to look at it. Drove back out and showed me that there was a rock chip on bottom corner of th winsheild. Long story short there wasn't a rock chip before they drove it in the shop. Talked to the office manager and she pretty much just hung up on me. Plus there shop dog tried to bite me. When he got loose from the back office area. read more

Was contacted by Cyndi from Speedy glass. Was wanting to make the situation right. I had misunderstood the guarantee and the process. She was extremely helpful and successfully changed my entire view of this business! They care about their work and their customers. I am very appreciative and will remain a loyal customer for all of my auto glass needs! read more

My son cracked a 4x4 foot window pane at a New Years party our friends hosted. I reached out to speedy in Gig Harbor. I did not haggle over price, I just needed it done as quickly as possible. It took one month to complete and cost $684.61. I'm embarrassed that used them to make things right. Rob Hayden Gig Harbor read more

Called late in the afternoon to have a rock chip repair and they got on it almost before I got out of the car. My insurance State Farm wouldn't cover the cost. State Farm is the only company not to cover chips. BUT speedy glass did it for free for convenience. I have done business here before and will recommend it to everyone. read more

They replaced several windows in our house and the work was done efficiently. The technicians are very friendly and professional. I even had them replace the windshield in my truck. They do great work at honest prices and I highly recommend them to anyone looking for glass replacement. read more

S***lite wanted to charge me $150.00 more over what I paid at Speedy Glass for a windshield replacement. Initially, my small windshield crack was repairable. So I went through my insurance who connected me to S***lite. They informed me it would be a free repair due to the size, however, they would not be able to get to me until a week from that day. During that period the repair became a replacement. Speedy Glass gave me a quick reasonable quote, provided me quality service and I was in and out in just over an hour. If your shopping around, at least get a quote from these guys, even that process is quick and easy. read more

They replaced my windshield in about one hour and they were able to transfer the "good to go" sticker from the old windshield to the new one which I didn't think was physically possible. read more

A rock chipped my windshield. I went to Speedy glass. I'll give it a 1 star just because the work was done. But I'll tell you why it wasn't a 5. I filed a glass claim through my insurance to get that part squared away and the work order was sent to their shop. I picked them because they are near my work and have a pretty decent rating. I call them and asked if appointment is necessary and they said for rock chip repairs you can walk-in before 4pm. I arrive at 3:45pm and not a single greeting. All I got was a confused stare from a lady with black hair at the front. I gave her the run down and she sighs like she was so unhappy I walked in. I gave it a chance and kept professional. At this point after giving her the run down, there were no other words exchanged. I stood at the front counter staring at her unpleasant face for 5 minutes and finally she asked me to have a seat. She sounded so annoyed. I felt wrong inside. I felt like I ruined her day walking in. I kept silent. I heard her other coworker behind her say, "see it's a good thing you're here." She rudely replied, "this isn't my job." Then the other lady said "we are a team." Still no words was said to me, wasn't guided as to what will happen, the product they offer, asked me to show them where the chip was, nothing. I even thought about getting my wipers replaced and get the coating added to my windshield as it sounded cool after seeing their sign, but I felt like I would bother the lady if I had inquired further or had asked for additional service. I got up and finally mentioned politely, "should I have made an appointment instead?" And offered for me to come back another time. I asked if it was a bad time for me to come. Then she smiled probably noticing that I can feel her negative vibe and said "it's fine, I already started the paperwork." The she comes out to my car and after about 10 minutes she comes back in and said it's done and to sign the paperwork. No instructions, no feedback. Unless I asked, there is no interaction whatsoever. I will never come back nor refer anyone here. I should have stuck with my insurance's preferred shop, Safelite. I manage a business locally here in Gig Harbor and I treat everyone that walk in the door like royalty. They are the ones that give me business which is why I can pay to have a roof over my head and have food to eat. I'm not asking for royalty treatment. But at least the minimum required for the service my auto insurance pays for which I pay for. I could have chosen to go elsewhere, but it's a risk we all take. I hope every employee in that store reads this and learn something new today. read more

Made an appointment to get my windshield replaced because all of a sudden had a huge crack running through it, got down to speedy and waited an hour before them telling me the windshield they were going to replace it also had a crack in it?? Why don't you check the replacement window first before you make me come take time out of my busy day for nothing. I went somewhere else.. read more

Called yesterday for an estimate to replace a window and trim piece. The gentleman who answered the phone was quick with me and quite rude. He mentioned they were too busy to measure for at least two weeks. While I'm happy that local businesses are busy, his customer service skills are so poor that I won't consider them. I mentioned this to a friend and he had the same experience. Get that guy off of the phone. read more

Don't. Just. Don't. Don't even call those nuts. They'll forget to order your window pane. They'll screw up the order. They'll blame the wrong window pane on their supplier. They'll forgot to order you the correct pane. It takes over a week to figure out that nothing has been re-ordered. You ask for a refund, they don't care a bit. Sure thing they say, no problem they say. No apology, no attempt to fix the mess they made. On top of everything, you will have to wait for the corporate office to issue a refund. They can't even do that. Only takes 4-6 weeks to get your hard earned money back. Still faster than the brains work in that glass shop, obviously. Bottom line: Better get a piece of plywood before calling this so called glass shop. Yes, buy local. But not at speedy glass. Ding dongs.... read more

We have had three windows replaced on our cars at Speedy Glass in Gig Harbor. We were extremely happy with the customer service and window replacements. CeCe is always helpful/friendly and Robert was extremely professional and pleasant to do business with. Employees appear to enjoy their jobs. This is always a great plus with any business. There is no other window replacement business for us. We highly recommend Speedy Glass in Gig Harbor. read more

I can't say enough nice things about this shop. We dropped our car off 4 minutes after close, and it was done by 10am the next day (Christmas eve!). They did all this with patience and a smile. It was just so nice to be well taken care of since we were traveling to be with family and just sort of panicked about getting our window fixed. Oh, the final straw was the price! 1/3 the cost quoted by the dealership service dept! read more

Highly recommend! I called in and got an appointment for the next day, receptionist was very friendly and helpful, she gave me an estimation and made sure to check if I was using insurance or not ( I wasn't, but a good thing to ask!). Drop my car off and the work took exactly how long I was told it would (2 hours). The price was very reasonable and they did an excellent job!! They also offer free rock chip replacement on windshields they replace which just sweetens the deal! Thank you Speedy Glass, very pleased! read more

I had a great experience with Speedy Glass when they replaced my windshield. They did a thorough and expert and fast job. I am an artist and have done business with them for years, cutting specific sized specialty glass for my framed art. They did a very good job. The past two times I have ordered glass, I was on hold "forever" listening to annoying music. When I finally did get connected, I was told they weren't sure when the glass would be ready but they would "call me". This last time when that happened...I asked if they could have it for me in the next 3 days... I was still told they didn't know and they would "call me". I went to another supplier. I am driving to Lakewood to pick my glass up today (a same day turn around) ... so disappointed that I can't shop locally any longer. Running a small business myself, I appreciate good customer service and will go where I find it. read more

Just stopped to have a rock chip fixed. Without my consent or permission the glass technician started to drill my tiny rock chip and turned it into a 7" long crack. Their only response was "well it would have cracked anyway by the end of the day". Totally unprofessional. Talked to the owner, Steve, same response. Would never, ever, recommend this company. read more

Speedy Glass is awesome! They really live up to their name. We had to replace a window in our home as the seal had cracked and the glass had fogged up. They gave us a prompt and reasonable estimate and the glass came in sooner than expected. They were on time for installation and did a great job installing it. Because our window frame was tweaked due to settling, it wasn't a particularly easy installation and one of the sliders on the window (not the replacement pane) did not reinstall perfectly. Speedy Glass spent some time with it and it now works well. We are very pleased and would definitely recommend this company! read more

I would recommend this place highly. Out of three estimates their price was the lowest. Their installation date was one week compared to three weeks at the second cheapest bid Phil did an excellent job of repairing and replacing the glass on our french doors. Thank you Speedy! Your office staff was great too. read more

Speedy Glass technician was very talented. Our front door carved glass panel had broken and dropped below the moulding. Technician was able to remove the trim, fix the panel and put everything back in place like new. This was a huge savings because replacing that door would have been well over $1,000. We've also had them replace several of our Milgard windows since the seals don't seem to last very long with that product. My experience with the employees at the Gig Harbor location has been extremely pleasant. In fact, one of the gentleman even taught me how to remove a small slider window so I could bring it in to the shop for repair and do the installation of new window on my own. It sounds crazy but I felt proud when I put that window in by myself. It wasn't easy for me..but I did it and saved money in the process. Just phoned them today for an appt. as more Milgard seals have broken. I miss old-fashioned single pane windows! read more