Had my Dodge repaired by Fix Auto in manchester in 2024 after hitting a deer head on . I went to…read morethem due to the fact they are a stars shop through my insurance so I would have a warranty after repairs were done . I got my Dodge back after Christmas one week later after getting my vehicle back my dodge started shifting strange and stopped in the middel of the road I was turning onto . Got to a safe place and called fix Auto to have a tow truck come . The women in the office tride arguing with me I could potentially have to pay for the tow When previous repairs were done my transcooler had to be replaced . Fix Auto didn't connect the lines properly and I lost transmission fluid all over the inside of my vehicle and on the ground. My vehicle was repaired and less then 48 hours later my vehicle broke down again and another repair was done . June 21 2026 my check engine light came on and my vehicle went into limp mod . Took my dodge in to a local machine and gave them the back story of all the issues that occurred from when my vehicle was repaired by fix Auto . A scan of my vehicle was done and it reported something with my transmission. The machine suggested for me to take it back to Fix Auto . I made and appointment and took it back The machine test drove my Dodge came back and spoke to the women that works in the office outside. The machine said possibly transmission failure. Moving foward I contacted my insurance company and my claim was re-opened Recived a email from fix auto stating they arew and I have put 20 thousand miles on since . My insurance had me take my vehicle into the local Dodge dealership in the findings it states I need a new transmission and it was damaged from possible transmission fluid loss my vehicle was deemed a total loss from my insurance. I would never recommend this shop to anyone to have repairs done on their vehicle . I find it odd none of the previous two women that I delt with in 2024 and in 2025 work there anymore and neither dose the mechanic that worked on my vehicle. They didn't hold themselves accountable for damages they caused to my transmission. I have a DTC scann from January 2 at 1030 am showing permanent gear ratio 5 defective and at 11 30 am that day a write up stating my vehicle was repaired. At the time I didn't think anything of it I am not a machine and honestly thought it would have been brought to my attention shame on me for thinking that. Horrible shop bad ethics, and very unprofessional.

I live in Seattle so it was a drive to get to Port Orchard. My Tesla Model Y had some door and…read morequarter panel damage. There are a limited number of Tesla certified body shops in the area and many have very long waits for service. The one shop in Seattle that could get me in could not agree with my insurance on the cost. My insurance suggested Fix Auto as "a Tesla-certified shop we have been able to agree with in the past". Everything about the experience was smooth. I spoke by phone and they sent me a link to upload damage photos, and they made their repair estimate from that. Once they had the car there were additional costs discovered but they were able to get them accepted by my insurance with no cost to me. I was able to drop the car off for repair after hours (since they're so far away!) using a gate code they emailed to me. They have an automated text system that sends updates at each stage of the repair. ("Your repair is on time and moving to the paint shop!") They got the job done sooner than originally anticipated. I literally cannot tell that anything ever happened to the car. It's beautiful. As a bonus, they work with the local Enterprise Rent-A-Car so I was able to just leave my rental at the repair shop and they checked it in for Enterprise. When I had questions through the repair process, they were easy to reach by phone and helpful. As for cost, it was all covered by insurance, but the numbers were big. Fix's initial estimate was about 30% less than the Seattle shop, but after the additional costs were added the two bids ended up almost identical. (Of course, the Seattle shop probably also would have come up with additional costs.) My advice overall: Don't damage your car. If you DO damage it, go to Fix in Port Orchard. They were outstanding.

Thanks for the great repairs! The cost of repairs was reasonable and done on time!…read moreExcellent paint match. They even washed and vacuumed my car! Great service!!

My daughter had a minor accident where someone was backing out of a parking spot and damaged her…read morebumper on a "new to her" used car we bought the week before. The man who hit her offered to pay for the damage and took her to Ken's. Getting an appointment was difficult enough but now that they have the car, they won't give it back! They claim to be behind and are waiting for parts on other cars which means they can't get to my daughters' car. We can see it in their back lot with the bumper removed...SO WHAT IS THE HOLD UP? We call, they either don't answer or won't call back. My daughter will occasionally catch someone on the phone and they always say "we'll have it ready tomorrow." Three tomorrows later, I'm pissed. We show up and the 'boss' Ken is out, no one can get a hold of him. I'm about to call the cops and call the guy who paid to tell him to get a refund. This is ridiculous and is no way to run a business.

The staff here are goodd. No problems finding an appointment time for my damage estimate both by…read morephone and in person. They have a nice little waiting lobby with free coffee and tea, a radio, but no tv. Free guest wifi while you wait. Service rates are posted by the front desk.

I was recommended this auto body shop after I was rear ended but I really wish I had checked out…read morethis company prior to taking my vehicle here. Communication is very lacking and they get snippy when you call to inquire about your vehicle. My vehicle was not completed such as trim not put back in place and bumper not installed properly. 64 miles were put on my vehicle, it was dirty inside, there were deep scratches all around and on the top of my vehicle (probably from setting tools on it) and there were two tears in my leather interior. They didn't fix what should've been fixed from the accident and only did what the insurance company suggested. They lied and told me that an adjuster from insurance came and physically looked at my vehicle when an adjuster never did come out (If an adjuster had come out they wouldn't have said my vehicle was a different color and they would've had the correct VIN and license plate number). I ended up having to pay for the repairs out of pocket which was way too expensive for their shoddy work while insurance paid less than $160! In the end I had to take my vehicle to a different body shop with much better reviews in order to get it repaired correctly. Unfortunately it was all out of my own pocket! If you love your vehicle or even just like it DO NOT BRING IT TO CARSTAR!!!

Excellent price, excellent repairs! Paid out of pocket to…read morehave my front end damage repaired on my 2010 F150..$2200.00. I tried the other local body shops but non seem interested unless it was paid by my insurance Co. What kind of scam is that? The paint matched perfect! I hope I don't need them again. But if I'm ever in need of collision repair this is the place!

I took my brand new car here after having someone back into the front bumper while I was at work…read more They told me that it would only take two days to complete the work to the vehicle. Three days went by and I gave them a call to see if my car was ready, they said it was not. Finally after 7 days of having my car they said that it was ready to be picked up. When we went to get it, the paint was completely orange peeled and the hood was not aligned correctly whatsoever. My husband told them that they needed to fix it and they were apprehensive at first claiming that it was good work, but once he showed them what was wrong they agreed to fix the poor work. When we returned two days later to pick it up, it looked even worse. So for a third time we left the car there to be fixed. This time they forced us to pay an extra $200 in addition to the $1,425 I already paid or I could not pick up my car. I wasn't going to write a review about them because the man in the office was very apologetic, but now that only three months have passed and my bumper has popped out I feel like others should be aware of the terrible work that these guys have done to my vehicle.

Excellent service! Was in fall of 2025. The guy checking my car in could tell I was having a hard…read moreday dealing with insurance and was very helpful which I wasn't expecting after my experience with another shop in town that Allstate sent me to first. He also informed me that the "recalibration" that the other shop was charging me for and adding time for was plug-and-play and shouldn't have added any time to the quote. Wiley's under promised an overperformed in every way. I wouldn't hesitate to recommend them to anyone else for auto body work.

Brought my car in to Wiley's after being rear ended. Was happy to see local business on the…read moreinsurance list. Dave and everyone at Wiley's did a great job. Could not be happier. The repairs took less time than originally quoted and my Sonata Looks great.

Maaco Bremerton WA, Poor service screwed me over when doing DIY prep before paint, now they can't…read morepaint and no warranty on Preferred paint job. Because I sanded to metal and used Dupli-Color primer. They wanted 1300.00 for what was included in Preferred paint prep service extra. Truck was painted before by Maaco Preferred paint and 12 + hours labor. I've always heard good of Maaco but stuck now?

They do amazing work at an affordable cost. They give fee estimates. I love their work and prices.read more

Bayside collision if the best shop in this area hands down! Amazing quality work, more than fair…read morepricing and they get the job done quickly so you aren't without your ride too long. I brought in my 2019 Subaru WRX STi and it looks brand new, you would never be able to tell anything happened to it! I highly recommend bayside collision for any bodywork need. I will only use them from now on!!

I was involved in a hit & run accident that left my car with pretty severe front-end damage…read more Insurance covered the repairs, but this was my first insurance claim, so the process was unfamiliar to me. Tyler was able to answer all my questions, filled me in on what to expect as far as the secondary inspection/quote was concerned, and was straightforward when I had questions about "worst case scenario" (if insurance didn't approve the repairs after receiving the updated repair quote). We ran into a delay due to parts not being available, which was frustrating, but overall I am very happy. I had low expectations, and didn't think there was any way a shop would be able to get my front end to line up, but it is IMMACULATE. The paint is smooth, the paint blend is perfect, the body pieces line up *perfectly*, the pinstriping even matches well - it blew my mind. These guys did great work.

I have been here many times for a couple of my vehicles. Today was the second time they did a quick…read morerepair for me at no cost. I've always had the quickest service and the most polite people working from the front desk to person working on my car. Thank you Ethan and Travis!!

Amazing service, would like to give steve a big shout out. took my car in to get the rear bumper…read morelooked at and after looking at it, it took Steve 15 min to fix it. quick and amazing service thank you Steve.

Luckily we haven't had a lot of need for Jim's services. But, he and his associates have always…read morebeen there for us when we have needed them. Whether you are restoring your vintage Chevy or working your way through an accident repair, Long's should be your first stop. Jim's easy going manner make him particularly useful when your recovering from an accident. Face it, these are particularly difficult experiences. First, dealing with the stress of the accident, possible injuries and insurance claim(s) are difficult enough. By the time you get to repairs, you just want it to go away. This is not the best time to rush! Take your time to understand your choices and, by all means, give Long's a chance to help!

After accidentally cross threading a bolt on my trunk, and the breaking the head of the nut off…read morewith no way to remove it, Jim and the team got it out within an hour for a reasonable price. I worked on it for 3 days beforehand. 10/10, these guys are awesome. Thanks for helping me, and I'm happy to finally have my car back!

Our visit today was for rock chip repair was awesome. Such friendly staff and welcoming…read moreenvironment. Price was incredible and service was fast. The chip repair was very clean and we are very happy with it. Thank you again for the amazing service today

These guys are great. I needed a new rear truck window and they delivered. They do excellent work…read moreand they stand behind the finished work. I would use them again if needed. Highly recommended.