I understand people get busy, and I understand things happen, but to flat out ignore texts and…read morephone calls is super unprofessional. You asked for a 5 star review and I gave you one. Then you would show up randomly when it was pitch dark whenever you felt like it. I told you from the start I am super easy to get along with, just communicate with me. You chose not to, you would smoke cigarettes in my backyard and you left my pool foamy and unswimmable. Thanks for nothing.

Had a cleaning service and my filter was cleaned and not put back together correctly, I was out of…read moretown so didn't notice for a week. He said everything was fine when he left but I've never had an issue. He wouldn't come back out to check it so I hired another company to fix the problem he made. Fired him and he won't respond even though we paid for another cleaning and had to pay for mistakes. At least fix what you messed up and own up to it!

You know when they say if it's not one thing, then it's another? That's me, damn. Pool pump went…read moreout and I talked to a local pool shop with a picture and video and they said it's a simple battery capacitor swap out but the issue was the placement of my pool pump. The geniuses who built the pool made it so the pump is up against the side of the house so everything would have to be taken out. Talked to Jennifer I believe, who has good customer service, from JNJ Pools and she schedules me their next available which was not soon. But I get a text later on the day and they had a cancellation and would be able to send someone out the next day. Tommy arrives to help me with the pool pump and he knocked it out. Great customer service by Jennifer and Tommy. Now that my pool is fixed, on to this damn irrigation that we just discovered. SMH.

I am beyond disappointed with JNJ Pools. On June 11, they came to my home and replaced my pool…read morecapacitor. Less than two months later, the exact same part failed. I called them back on July 27, but they didn't return until August 4. Instead of standing behind their work, they claimed the repair was outside their 30-day warranty, even though it was the exact same capacitor they had installed. Because of that, I had to pay my American Home Shield service fee again. That's $100 on the first visit and another $100 on the second visit--all because the part they installed failed. I'm now out $200, have wasted weeks waiting for repairs, and my pool has turned green because it couldn't run properly. American Home Shield should seriously reconsider using this company as one of its service providers. A reputable contractor should stand behind the parts they install, especially when the same part fails so quickly. Based on my experience, I would not recommend JNJ Pools to anyone. The low rating they have is consistent with the service I received. Save yourself the time, money, and frustration, and choose a different company. Mine to Matt came here and tried to tell me that my capacitor went out because it's hot outside. They just came here on June 11 and by July 27 when I made the request for them to come out again my capacitor went out because the capacitor is like a battery and it doesn't last that long because of the heat anyone that has a Pool nose that is complete BS they are scam artists!

Randy is very professional and knowledgeable. He and his son dove right into the daunting task of…read morechanging out our partially above and below ground pool liner. 30x15. The water is in, just waiting for warmer nights.

On August 28, 2024, I found Southern Nevada Handyman Services using the "Projects Feature" on Yelp…read more A number of businesses responded, but I took my time to read through the reviews and feedback from the Yelp community. I decided to go with Southern NV Handyman Services I was looking to get 2 outdoor ring cameras installed. SNHS responded promptly. Communication was on point and owner Patrick did arrive within the scheduled proposed window. Pricing was comparable to other handyman services. Upon arrival, I showed Patrick where I wanted the ring cameras installed. He also patiently walked me through the process of setting up the cameras via the Ring app on my phone. The entire project took about 90 minutes from start to finish. Along the way, Patrick continually updated me and made sure the cameras were placed in the right spot before moving forward. If you're looking for handyman services (or pretty much anything home related - Patrick informed me that he could literally build a house from the ground up), I highly recommend Southern NV Handyman Services. Thanks, Yelp for another great find!

I spent an entire month dealing with back-and-forth communication with Patrick, which turned out to…read morebe a complete waste of time. Initially, he provided a quote but then kept changing his story--first saying he needed more information (which I promptly provided), then mentioning that his schedule was filling up (so I waited), only to ultimately inform me he couldn't help me after all. The experience was frustrating, disappointing, and very unprofessional. There are many handymen out there, and I'd recommend steering clear of someone who lacks integrity and fails to keep their word, as it's likely a preview of future issues. See attached photos of our conversation, and also check out his "non-recommended" reviews.

I've been using Sunset Pool Cleaning Service for about a month now and Jordan has been such a great…read morehelp with keeping my pool clean and up to code. He goes the extra mile amd also cleans up trash that's left behind. Thank you Jordan!!! Always answering questions i might have and being readily available when needed. If you're looking for a pool guy, Sunset Pool is the best choice.

Yordan does an excellent job maintaining our pool. He's punctual, professional, and always leaves…read morethe pool looking clean and well cared for. It's been a huge relief to have someone so reliable. Yordan has also helped me when I've had problems with the pool.

I have always had great service. If I ever have a problem or need help, I can text or call and…read morealways get a quick response. I recommend Summerlin Pool Service for all your pool needs!! :) Sandra

Mike has been cleaning the pool and spa in our Las Vegas home for two plus years now on a weekly…read morebasis. He takes care of everything, is dependable and and does a great job at a nice price. He lets us know in advance if he's going to miss a time which has never been a problem because he takes such good care of things. I highly recommend him.

Professional, knowledgeable, met all expected completion dates, very good customer service, and…read morevery personable employees.