Update: I spoke with Chris and explained the situation. He said he would wave the full cost…read more Look it up...carbon monoxide can be found in septic tank gasses. I explained on the phone there were strange brown circles over the septic tank and CO detector went off in the room nearest the pipe with outflow to the tank. I was told it would be $89 for them to come out. He opened two of the septic pipes. Asked me to flush the toilet furthest from the pipe. He saw the water flowing to the tank. Came in and looked around the inside of the house. Said he believed the CO was coming from the propane fireplace pilot. (It has a CO detector next to it which didn't go off.) A total of probably 15-20 minutes max. That'll be "$245 for the diagnostic". He said it was office policy to charge for the diagnostic. Basically I paid $245 for his opinion and no work. Last year, they did good work with good customer service moving our water filter system from under the house to the laundry room. We had no issue. But this time I feel high jacked!!

The service was top notch The techs were the best…read more Very professional Honest and awesome

Cox came to the rescue for us. The bladder in our pressure tank had failed and we had a leak in an…read moreold galvanized pipe. Our call was answered by a friendly and concerned receptionist. Help arrived at our home within a few hours. The Cox plumbers were excellent and knowledgeable. The job was professionally completed. The bill was submitted to us in a timely fashion, easy to pay and FAIRLY PRICED. Thank you so much.

Don't know why I even give them a 2 star review. scheduled a sewer cleanout but had to cancel due…read moreto conflict. called back the next day to reschedule and was given the third degree about why I cancelled." Did you have a conflict OR did you call someone else"? was the question from the "receptionist ". I explained I had a schedule conflict. Was promised they would call back after they looked at another job to see how long it would take either Monday or Wednesday. Wednesday night and no call back. I think they have an ego problem over there and I would never, EVER consider using them. IF you call them make sure you don't cancel or try and reschedule. It hurts their feeling if you would consider someone else.

Update: they did call me to apologize that their after hours answering service denied me service…read moreand denied me the ability to talk to management. They said there was no reason that it should have happened and offered to give me their personal number as a backup.

April 1, 2026, I requested service for our upstairs Heat/A/C unit which would not turn on. This…read moreunit was purchased from Robertson's Electric 8 months ago. I called and An appointment was scheduled, promptly, for the next day. Our service technician was Leo, who was very courteous and knowledgeable. He performed a diagnostic check on the unit and after a short period of time, had it performing perfectly again. He took photos to show the problem to be a loose connection, most likely from the manufacturer. The upstairs is now cool again. I really appreciated Leo's kindness and explanation of the problem! I am grateful for his expertise and will recommend Robertson's and Leo to anyone needing expert service for their heating and A/C needs!

Our son's septic system (in our rental house) was backed up and and I called Hugill's this morning…read more And now, everything is cleaned out and working! The young man who kept in touch with us was so friendly and helpful. We couldn't be more pleased. We will now use Hugill's for our own home and our rental homes! We felt the price was fair for what they had to do...it was LONG overdue! Thank you to the Hugill's team! Tom and Teresa Rosemeier

The young men who came to do a septic inspection dug the entire pipeline up and tore the yard up…read more See pics. That is how they left the yard. They could have put a camera through the line instead. They also did not clean up the mess or put grass seed down. When I called I was told the they were insulted that I wanted a refund. Paid $1500 and then had to have another company come out and do it right. The second company only charged $500. Do not use this team for a septic inspection when selling a house. They wanted to come back and charge me $3000 more to "fix" a pipe that had no problems.

A job to fix a frozen, burst, outside spigot became the start of several significant repairs that…read morecould not be postponed... all the week before and week of Christmas. I had not heard of this company but was impressed by their website, particularly the pricing section, and their responsiveness. Gill, the primary plumber, was thorough, respectful, and transparent. For each of the 3 jobs, he assessed the problem, came up with a solution, and provided me with a proposal and quote for the job. This also included costs of any potential additional work that might be required. He took pictures of the issues for the biggest job in the crawl space and carefully explained the options. There were no surprises. As work went into Christmas week, he had several others join him to get the work done who were equally informative. The resultant work is impeccable and I can relax. Gill examined all visible plumbing to insure there were no other problems. He also provided estimates for several future repairs, one requested by me and one he anticipated would be necessary in the future. I live in a 100+ year old house and these kinds of issues are a little scary because surprises abound! I will definitely use Sunwave for any plumbing needs in the future and would recommend them highly.

This is the second time we have used Sunwave Plumbing at our home. Their office is very organized…read moreand communicates well. The guys that came for the repair were friendly, knowledgeable, and got right down to work. They found an additional problem which was easily rectified at the same visit. The additional item could have become a real issue if left for later and we appreciated their thoroughness. Their pricing was normal for the work performed. We will call them again when necessary.

Fantastic service AC broke and they got a technician out to…read moremy house 1 hour after I called, he quickly found the issue and fixed it for a reasonable price. I'm pretty sure the tech's name was Tommy and he was extremely helpful and friendly. He also took the time to explain the issue and what he did to fix it.

Had Valley air come to do summer maintenance [$135.00] everything was working perfectly b4…read moreappointment A couple of days latter we went away when we came back we had a failure to communicate with outdoor unit fault code.I opened unit saw a wire not connected I pulled circuit breaker reconnected wire and it was good and tight [ power off]then I disconnected wire put circuit breaker back in Then I called them and told them there was a wire not connected on outside unit but did not want to connect it in case I was wrong. Ends up they come out again for no charge. A different tech came and told me that wire did need to be connected and when he did all was well. He told me the connection was very loose so he had to recrimp wire to make tight then left saying sorry this happened. As I said b4 when I connected wire it was very tight fitting. I believe 1st tech left wire barely connected so eventually it would come loose as it did Problem is if I did not catch this problem I could of been charged for a communication circuit board which would have been very expensive. The first tech knew that the wire had to be very tight to work properly and did not do so. So an unsuspecting customer could potentially have had to pay an expensive repair charge. Beware

Randal is an excellent Master Plumber. He knows what he is doing, explains things patiently, and…read morewhen on the phone or at your home, is respectful. But a great plumber is only good if you can get a response from them. I've been dealing with him for several years now. Consistently I've had to message repeatedly, call repeatedly. On occasion - as the first time I contacted him probably in 2023 - he answers the phone himself, and provides info on what he thinks the problem is. And he does phenomenal work. After a few years of being a good customer, patient, paying on time, never objecting to pricing, I **STILL** cannot get a response from him. One issue is that he's a one man show. It's him, or no one. His wife is lovely and accompanies him at times. Very knowledgeable herself. About 4 weeks ago I initiated contact and he responded immediately via text. Great, I thought. Then nothing. After a few more messages checking in, he said there was a family medical situation. I gave him space, and here we are two weeks and yet another text message to him later, and nothing. Nada. And still a leaking well tank. C'mon. Do better. We are done, hope you sort yourself out with other customers - I've seen several other people have had the same experience.

Calling Jefferson plumbing was a total waste of time. They don't communicate well and delayed my…read morerepairs and then ignored. Not sure how they can operate like this as I heard a similar story from a friend who tried using them in the past.

DO NOT CALL!!! The pressure release valve on my water heater…read morewas dripping. The plumber looked at the sticker on the water heater and said it was simply too old and needed to be replaced. He did not run any diagnostics to see why it was leaking. I asked him several times if he could test the pressure in the tank to see if it was over heating or if it could be a faulty valve. He refused to do anything and because he was a master plumber with 20years of experience and the heater was just too old. He gave me a quote for new heater ($1200+) and left. I called another plumber right away who came and ran several diagnostic tests, checked the pressure and figured out that it was just a faulty valve. He replaced the valve which fixed the leak! DO NOT CALL THESE PEOPLE!!!

This is a great company that provided top notch service at a great price. They tell you the cost up…read morefront, double check their work, and make sure you are satisfied before you pay. I originally scheduled a toilet repair. The morning of the job, I found a leak under my kitchen sink. J.J. was able to repair that as well and saved me a lot of time.