Their service, knowledge and pricing exceeded expectations. It's an auto repair shop you can trust.read more

Drove 4 hours to watch some grandkids and everything was fine until it wasn't. Started hearing a…read morehuge roar from the engine even when the motor was off. At my SIL's recommendation, I submitted a request to see when Highway 78 Auto could look at it. Took it in this morning and the tech looked at it immediately and pretty much had a good idea what it was. Danielle was super sweet and offered to take me to my daughter's home. A few hours later and Danielle called and said it was ready! Wow! It's hard to find great service like this anymore. Now I know why SIL only trusts this shop to work on his vehicles. Thanks so much for restoring my faith that good, old-fashioned service at a fair price still exists!

5/09/25: Family owned shop. Moe and his cousin Beau were very friendly, knowledgeable, and…read moreprofessional. The shop was very clean and they have very fair prices. I had the brake pads replaced on my wife's SUV at a great price. They also have great oil change/inspection combo deals. They are very trustworthy, will advise of recommended services, but no pushy sales. They have a nice waiting area. The shop is easily accessible from SH 78. I recommend this shop.

Tires & Oil changes is not all that is available, they offer plenty of auto repair services as…read morewell. I have had rotors & brakes replaced. Recently had new struts too! They are very honest and will either provide the parts & labor, or just the labor if you bring your own parts... Was able to get some work done here for a fraction of what other shops were trying to charge!

Absolutely the BEST in North Texas! Responds quickly, Professional communication and Great Service…read more Makes you feel valued, acknowledges right upon arrival. Always puts me at ease and explains what needs to be done. Staff is friendly the atmosphere relaxed. For the service provided it's reasonable affordable. I can't stress enough the staff is amazing.

Parker tires and rims definitely comes through for me. I called and I asked about the oil change an…read morehour before closing and was asked to come in my oil change was done and less than 30 minutes and I was on my way.

I've brought three different vehicles to Integrity 1st over the years, and they've consistently…read moretaken great care of me. The front staff is always friendly, and they tend to get work done pretty quickly, which I really appreciate. Most recently, I brought in my Kia EV9 and my VW Atlas for alignments. The EV9 was handled smoothly, although I did have to call to check whether it was ready. Not a big deal, just something to note. The Atlas visit is what really reminded me why I trust this shop. During their inspection, they noticed the oil filter and drain plug were leaking from an oil change I had done at Take 5 only two hours earlier. I'm extremely thankful they caught it. If I hadn't brought it in the same day, I could have ended up with a major engine problem. The only other minor issue I've ever had was a couple of years ago when my Pacifica's strut replacement was delayed, probably because of parts availability. Otherwise, every experience has been solid. Overall, Integrity 1st has earned my trust with their honesty, attention to detail, and friendly service. I'll keep bringing my vehicles here.

if there is minus review that goes to this place!! i cannot even claim refund for this because i'm…read moresure this how you run a business by scamming innocents. i cruse your business go under loss. i had to follow up with multiple times they don't inspect infront of you is real reason to scam you guys, they can say whatever they want to get huge bill from you all. they made mess in my car and the attached image is the proof the trunk where the battery is they did, not care to close the lids and give me a the way it was supposed to. i paid 244$ for just this bullshit. they speak to well but manipulate with rubbish reasons. i had my car stopped mid way and called the nearest automotive place which happened to be this location. i had to wait for 2+ hours to get my car towed when it was just 4-5 miles away. then when i went next day they took 9 am to 3 pm to diagnose what's the problem. they charged me 157 approx for analysis when most other places offer free service. since my car was off i was helpless and they took really huge advantage of the situation. they gave me a est of 3000$ for fuel line change for my hybrid 2009 model to which i did not proceed with repairs thank god. they gave such lame reasons. 1. car did not start because gas indicator is showing half (wrongly) but the tank was empty. well it was just a week i top up the gass and hardlu driven 50-60 miles. when i saw the same day it was showing half tank gas. but when they handed me car it empty with 10$ gas what filled upon conversation said it needed to start the car. reason - the gas filter is stuck and gas is burning mid way before reaching engine - which clearly a filter change could fix it but they suggested whole part to replace for 3000$. not only that whatever images they gave in report was not the reason behind why my car stopped running. 2. while for the car to start they re-charged the battery, if the car could run with battery being charged what is the gas and egine story ?? all your reports show no real reason for my car engine being stopped. no actual machine indicator images in the report.just manually typed every single thing like novel. 3. now, the abs indicator and tire air indicators are showing on the screen which is flase alram. - nowhere related to why my car stopped running again. i cannot even claim refund for this because i'm sure this how you run a business by scamming innocents. i cruse your business go under loss.

Easy installation and price matched the larger companies with jingles…read more Easy installation and price matched the larger companies with jingles. Easy installation and price matched the larger companies with jingles.

They were professional, punctual, and reasonably priced. Came out the next day and replaced 2…read morewindshields for the price SAFELITE was trying to charge me for 1!

-Tyler Vea Came in…read morefor an inspection and couldn't have had a smoother experience. From the moment I walked in, the staff was genuinely friendly and welcoming. The waiting area was comfortable and the whole process was easy and stress-free. You can tell this place actually lives up to its name. Will definitely be back for future service. Highly recommend!

Do not take your vehicle to this shop, they lack integrity. We took our BMW 430i here for a oil…read morehousing replacement and left with a damaged engine due to improper installation which was confirmed by BMW. We have attempted several times to obtain their insurance information but they keep giving us the run around stating they do not have it and need to obtain it from corporate. Needless to say, we will be seeking litigation.

5 star service! Was in and out quick, great quality and great people. Tint looks great!read more

Alta Mere in Plano Literally Saved Our Lives -- Forever Grateful…read more Back in 2019, I brought my vehicle to Alta Mere in Plano for a clear front windshield tint. I never imagined that a routine upgrade would one day make the difference between life and death, for both myself and my daughter. Fast forward to 2025. While driving northbound on Highway 75, two vehicles were racing southbound. One lost control, crossed five lanes, and slammed into the center median. The impact shattered the concrete barrier, sending massive chunks of debris and twisted vehicle parts hurtling into oncoming traffic, directly at us. Our vehicle was struck multiple times. Concrete boulders and flying metal slammed into the windshield. But thanks to the clear tint Alta Mere installed years earlier, the glass held. It didn't shatter. It didn't send shards into our faces. And those deadly projectiles didn't make it into the cabin. Without question, that tint saved our lives. Today, we returned to Alta Mere to have another clear windshield tint installed. Walking back into that shop felt like coming full circle. It wasn't just a purchase -- it was a heartfelt "thank you" to a team whose work quite literally protected my family when it mattered most. Alta Mere, thank you for your quality, your service, and for unknowingly giving us the gift of safety. You have customers for life.