Javier and his "assistant" went above and beyond. Apparently the refrigerator to fit in the space was a little bit larger than expected. In order to get it into that space and around the island in the kitchen they had to remove the handles from the drawers and move the couch and debris junk around the couch. They put everything back they put the handles back on and made sure everything was in order. In the 40 plus years I have dealt with Spencer's I have always had great service from the service techs. They are conscientious, polite, very careful in handling everything. The only thing I have in the house that's not Spencer's is my washing machine which eventually is going to have to be replaced and guess where I'll be going. Thank you! read more

sales person at the store, cannot remember his name, was great and helpful. The delivery guy Juan, was quick and gave me time to clean up before installing new deyer. The only negative thing is that the automated Jenny leaves you messages about delivery time and there's no one to talk to during weekends. I needed at least 30 minutes before the delivery was on its way to my home but couldn't talk to anyone to tell them that. they gave me a 2 hr window and they showed up 15 minutes before that window. It all worked out at the end, but being ableist to communicate with the delivery driver would be nice. I have bought all the appliances for my homes at Spencers for years, the delivery is usually the next day. read more

I just want and need to give my neighbors a heads-up on the decline in trust and service from Spencer's Appliances. I've lived in my house for 30 years, so I have replaced a lot of appliances. All of my appliances were happily purchased at Spencer's. I bought a KitchenAid dishwasher in early November 2025 and absolutely loved it until it stopped working in early April 2026. I called Spencer's, and they gave me a number to call to set up arrangements for the warranty repair. I had to make continuous calls to Spencer's and their repair service throughout a 3-month period (and SIX service calls). Yes, you read that right... THREE months to get a 5-month-old dishwasher repaired. It was finally fixed last week. It was a leaky gasket. A measly gasket that was missed in 4 of the 6 service calls. Spencer's had excuse after excuse for this taking so long, yet didn't stay in contact with progress reports or apologies. There have been two times in the past couple of years that I have defended Spencer's here on NextDoor when some of my neighbors complained about their service, and now I understand what my neighbors must have gone through, and I apologize for not listening to you more closely. I have three appliances that will soon be 10 years old, so I know they will need replacing soon (as we all know, they don't make them like they used to), but I'll tell you one thing, Spencer's Appliance will not get one more nickel from me. And if I can save someone from going through the stress they put me through these past THREE MONTHS, my job is done. BTW, I'm a senior on a very limited income, so the close to $1000 (when all was said and done) I spent on that dishwasher was not an easy purchase for me, but very arthritic hands make a dishwasher a necessity for me. read more

Very easy to work with this store. My situation was that I wouldn't be moving for a few months, but I wanted to take advantage of the deal, and to just be prepared once I move in. They have options where you can pay on the item and hold it there until you are ready to move vs having to take it on the spot or have it delivered right away. This was very convenient for me. Delivery was also smooth and I am already washing my first load! Definitely recommend for your appliances needs. read more

Salesman did great job answered all my questions very helpful. Thanks the stove and microwave works good

Great working with Ubi and also the delivery folks. There was a little delay but it was understandable. And they were superb delivering. Always prefer to go to Spencers. Thank you. read more

Spencer's has great selection with highly competitive prices. They make the whole buying experience easy...from purchase to install. Won't deal with anyone else. read more

From purchase through delivery and installation, everything was perfect ! ! Sales information ! Communications ! Delivery ! Installation ! Excellence....... read more

The delivery person was right on time, very courteous and professional. The instalation was done quickly and the old appliances removed seamlessly. read more

Went into Spencer's today and was immediately greeted by Zach. He helped out and showed us several units but was immediately sold on the Electrolux. Great mail-in-rebate offers that it came with and his explanation of it was great. I didn't even want to look at other options. He personally has one to he mentioned and raved about how having it for the past 2 years is just as new when he got from day 1. Looking forward to having it installed tomorrow and now Spencer's will be my first choice for ANY APPLIANCE moving forward. Thank you Zach!!! Buy the warranty!!! read more

Spencer's TV & Appliance - Electrolux! - Electronics Near Me - Glendale, Arizona

Delivery guys were very professional and personable. They have the process down pat and happy to answer any of my questions. read more

Spencer's TV & Appliance - Electrolux series 700 washer and dryer. - Electronics Near Me - Glendale, Arizona

The 43rd Ave location. The customer service by Steven F was/is superb. I appreciate his knowledge about the product and the ease of the purchase process. I purchased a dishwasher. I will be returning for a washer and dryer next. If you are in the market for appliances, visit this location and ask for Steven. read more

Ruben and Josue were fantastic! They delivered and installed my new washer and dryer today, making the whole process incredibly smooth. They were quick, friendly, and very professional. They took care to set everything up properly, made sure I understood how everything worked read more

Our salesman Stephen was fantastic. He was the reason we decided to purchase here and he will be the reason we come back many more times.

I'm so happy with Spencers. This is round two and just as round one...........everything was flawless. From the store to delivery, the guys walked in knowing what to do, got it done and got going. Perfection. Thank you so much. read more

Our service was great all areas the driver was great and his partner as well I recommend them they were very pleasant and was able to get refrigerator in the house without taking doors off read more

Great service in-store and quick, professional, next-day delivery The delivery guys were very courteous and really took great care in removing the old stove and installing the new one. They took time to answer questions we had. Great follow-up from Spencer's after completion. read more

I purchased a new Whirlpool microwave through Kevin at Spencer's. Alex delivered it and installed it. Service was quick, efficient and professionally done. Alex is a fine installer and pleasant to be around. He left the area clean as well, Especially at Thanksgiving, I'm thankful for the Spencer's team. read more

Jorge and his partner showed up at the time scheduled. Both were respectful of our suggestion and were very proficient in installing our washer and dryer. They made sure that everything was installed before they left. I expected to spend more for both units, but very pleased in the price. We are very pleased from the sales person through to the delivery and setup. Thank you Spencer's. read more

Clothes washer quit after 4 years and didn't have a warranty. Had someone us it would be $600 to fix. My mom had a dishwasher and refrigerator replaced by Spencer's TV and appliance and she highly recommended them. They had my exact same washer with the same knobs etc. only newer. They just brought it out and hooked it up quickly and all was good. Juan did an excellent job. He was nice and explained everything. Cory helped me purchase what I wanted from the website and I got a better deal ($150 less) by calling him than I would have just doing everything online. I couldn't be happier. I will now be a lifelong customer of Spencer's. read more

Spencer's TV & Appliance - GE Washer. - Electronics Near Me - Glendale, Arizona

Awesome customer service experience. Salesman made it easy, they were on time and they came back immediately the next day to resolve the issue. Excellent work ethic and integrity. read more

Spencer's is the best place for appliances that we have ever used. Best prices, best service. Not even close. They just do a great job. We are a very pleased long time customer. read more

Mr Fugger was a great help in selecting a dryer. He was very informed, asked questions and filled my needs. The install went well and it was quick and efficient. read more

Great value and installation. Could not be better. The selection and price range was suitable for any taste or budget.

We were in need of a new television. Dustin took the time to explain the differences between the technology making it easier to pick the right one according to our needs - size and price. We are long time Spencer's customers and always think of them first. Another happy conclusion. read more

I didn't get the young mans name at Spencers, but he was very nice, listened to what I needed and suggested a floor model that was there, saving me money and providing what I was looking for. George was very nice and very helpful with what I needed help with so that he could get to the dryer and remove it from the laundry room. He moved the old dryer to where I asked him to take it. He explained what I needed to do before using the dryer for the first time. I feel confident in saying that you can be assured that George is providing top notch customer service while out doing deliveries and installs. read more

They were in and out in no time. They are professionals and it is far better to have them do it than the stress of doing ourselves .

There was a problem with my electric plugin. For the dryer, I got it fixed on Saturday, AM.\n They are not able to come back to install them till Monday. No time. read more

Excellent from beginning to delivery. Sales was great with no pressure approach. My delivery team led by Edgar was outstanding as well. Highly recommend! read more

My mom moved here to the West Valley, and her new house needed all kitchen appliances replaced. We went to Spencer's and they had her whole home outfitted (also added garbage disposal, water softener, and an adjustable BED of great quality) in a short time and she got a steal!! Mom got exactly what she wanted, which was good quality at a great value. We replaced our own appliances at Spencer's almost 5 years ago, and I continue to recommend Spencer's to anyone needs upgrades! read more

We ordered a new microwave online from Spencer's yesterday and they delivered and installed today. Very happy with service and price. Installers Kevin's team were great. They were nice and pleasant to talk to. They got the job done quickly and efficiently. read more

Brand name products at good prices. Professional staff and delivery at only $35. Have shopped exclusively at Spencers for over 15 years.

Spencer's appliances has always been my go-to and they have always taken great care of us. Our delivery drivers were amazing so props to Robert! read more

Delivered and set up day after Thanksgiving. The gentleman who delivered it were friendly and respectful of our home. We love the fridge.

Good customer service. Delivery was easy and great. Gary and his teammate were kind and delivered very quickly. Made sure everything works well. Thanks read more

Always a wonderful experience, we've updated all our appliances at Spencer's and each time it's super easy and straightforward.

Outstanding service, from start to end! I'm a sales customer care manager of many decades, so I absolutely notice tiny details that make a good sakesperson, customer care representative or service technician an absolutely oustanding one. The team at Spencer's historic 2nd store in Phoenix are the outstanding variety! 1st.. due to budget constraints I was planning to buy used, but a helpful family member told me to check out Spencer's in my search. The washer and dryer set I purchased were not inexpensive (when did appliances get so pricey???), but they were comparable to the very heavily used sets we looked at, with a 4x longer warranty.... so the value-add in buying new was definitely there. 2nd... we would not have been able to afford brand new pricing, but the Spencer's representative who assisted us listened to our needs, and directed us to a floor model set selling at a discount. Perfect! That simple step of not trying to upsell us on a product we'd already said we couldn't afford, and listening to our needs, basing his recommendations on our needs....Priceless! 3rd... the team who installed our machines was fantastic! They advised me of delivery schedule via text, let me know when they arrived. The gentlemen who delivered snd installed diagnosed an isdue with vale corrosion in our rental house, and were able to get my washer and dryer functional with old hoses, until new vslves/hoses cam be installed. They were professional, froenfly, very, very patient explaining the issue to me, so I could alert my landlord. Bottom line is this store, from its sslesperson to delivery guys, went above and beyond for us! Excellent team! Visit thrm knowing that youre hoing to get the best desl and experience posdible! read more

Spencer's TV & Appliance - Electronics Near Me - Glendale, Arizona

The Frigidaire dishwasher was delivered and excellently installed; Zach, the installer, was first-class. Spencer's has hit a home run once again! I would never consider anyone else EVER if I am in need of appliances in the future. Thank you and God bless you! For Michael read more

From sales to delivery all was great! Personable & knowledgeable staff to help with any questions.

From start to finish our Dishwasher purchase was amazing. Kevin Kalawsky in the Glendale store was knowledgeable and very helpful which helped us to make the best possible choice and saved us money compared to other retailers. Mark, the installer, was quick and did a quality job on the installation. We will continue to use Spencers for our appliance needs. Anyone replacing or upgrading an appliance should touch base with Spencers for a quote. Ron and Lynette C read more