Had a small job for a 1 bedroom apartment for my move out --- Andy was responsive, punctual, easy…read moreto work with, and most importantly, my carpets came out great! Very great find and very reasonable price. Was also very quick to get the steam cleaning of the carpets complete. Highly recommend!

Okay, you know those coupons you get in the mail? They led us to Twin Cities Finest - and an…read moreincredible experience! When you rent, you toss those coups away like nobody's business. But now that we're homeowners, the tide has turned. And when we got a mailer deal for carpet cleaning, we were very interested. We scheduled an appointment over the phone for the Twin Cities Finest team to come out after all of our painting was done - we had an at-home carpet cleaner but it just wasn't doing the trick. And for the sweet deal promo, we were sold! I loved that they send reminder emails and texts so you don't miss the appointment. Our technician that came out was honest, trustworthy, and clear. He gave us a quote for the whole space (we had a few more rooms we wanted done beyond the promo deal) and the price was still great. The carpet looked so incredible after he finished (less than an hour!). He also gave us a quote on our air ducts and an honest look at their current condition. We really appreciated him not trying to oversell us, and telling us how the vent cleaning works. He also gave valuable insight into tile cleaning. We were so impressed by the technician's trustworthiness AND by the end product - beautiful carpets! Highly recommend :)

Our dishwasher leaked onto the kitchen floor. The plumber recommended we call this firm. They came…read morepromptly, started 2 dehumidifiers and fans the same day. They came back the next day and did a more thorough job. When they recommended dismantling the entire island in the kitchen I was reluctant--expressed my worry that we would end up buying a whole new kitchen if we did that. I was reassured that everything would be restored to original condition. The removal process was done with little concern for preserving what was there. The plumbing pipes to the sink went through sheetrock and the back of the cabinet. First they cut the pipes then destroyed the cabinet back and sheetrock--so a plumber needed to be included in putting it back together--totally unnecessary wanton destruction. Small hardware pieces in the Ikea cabinet were discarded--Ikea would send those free if they still made them, but they don't make them any more. Found something sort of similar on ebay. Top pieces in both cabinets were broken for no good reason. A bespoke nut on the kitchen faucet was lost so that a new kitchen faucet was needed. Various trim was broken. There are lots of companies doing water damage repair--check yelp for recommendations!

I just moved to Minneapolis and found Steam Master through Yelp. I'm glad I did! I was very…read moreimpressed and happy with their upholstery cleaning. They gave me the cheapest quote and had the earliest availability. Matt and Mark were a great team with over 40 years of upholstery/carpet cleaning experience. I appreciated that they went through each piece of furniture with me and explained which pieces would cost more than what I was quoted (and why) and confirmed whether I still wanted those pieces to be cleaned. They don't work on commission, so they didn't care how many pieces I got cleaned and as a result, there was no pressure. The morning of my appointment they asked if they could come earlier, but unfortunately I was running late myself! Despite this timing issue, they didn't complain or make a big stink about it. Really happy with the outcome and will be sure to use them again.

Like most of the carpet cleaning industry. Steam Master suffers from some common shortcommings…read more 1. What comes out of their "machine's" nozzle is not steam, In fact the "steam" used at my home was barely warm water. (Steam is a hot vapor and should not "squirt".) 2. Carpet cleaners have ambiguously names "special" processes and "tools" that they use to differentiate themselves. Steam Magic offered a "special" that included some "magic" process that would help get out stains. They called it "Product" -- yes literally. I tend to watch out when any sales oriented businessman offers me something called "product" (common with auto detailers). Smelled like citrus cleaner. 3. Had them do a large amount of carpet and a bathroom with tile and tile shower. The carpet looked a bit revitalized when wet and has now returned to normal. The grout between the bathroom tiles was much cleaner where I did a test area with a brush (to see if it could come clean -- my area looks good!). I also tested doing the shower grout with a bush to see if it could come clean, My areas looked great, the rest of the shower looks OK but there is a total of 2 feet of grout missing that I will have to repair. I winced as they claimed they used a "higher pressure" on their nozzles for tile, and that fear was realized. 4. They worked hard but seemed in a hurry to leave. 5. Corners left dirty here and there. This diatribe is mosly a criticism of the entire carpet industry. My experience is that any vendor I have tried performed their process and did no more. Steam Master is just one of the bunch.

High quality work, with extremely thoughtful kind workers. The price was extremely appropriate for…read morethe area and I would highly recommend.

Had a hard time getting anyone to come out for the tiny area until i reached out to Santeliz…read moreHardwood Floor. He was prompt, and sent me the reasonably priced bid quickly. We are so pleased with the results! The floor was very worn and had spots that needed repair, with previous patches that used different widths and wood types. Santeliz Hardwood recommended a stain color that the different wood types blend to look completely natural. The areas that they repaired are flawless. We'll definitely use them again for other areas! It's almost one year later and the floor still looks fantastic!

I was closing on my house that I had up for sale and had a really narrow window of 4 hours between…read morethe movers leaving and the buyers doing their final walk thru. Once the furniture wss out the carpets looked so bad!!! I really needed same day carpet cleaning. I called around Hudson, and was hopeful, but really didn't expect anyone to be able to make it out on such short notice. After 3 failures, I got ahold of Stainbusters. Rocky, the owner, answered the phone and said they would be right over! They were at my house within 15 minutes!! They got right to work and pre-treated with stain remover and an enzyme solution. I was really concerned about the crevices along the walls.and especially on the stairs, but they used a special tool.and.my stairs look new!! Rocky supervised the whole thing. They were thorough and conscientious and I highly recommend them. Rocky even called me back the next day to be sure I was happy with the results. Great guy!

We used American Rug Laundry to clean our area rugs based off of their reviews on multiple social…read moremedia sites. I feel they did a good job. We opted for their $20 pick up/drop off service and it went fairly well. They picked up our rugs when they said they would and they were quick and nice. I would have felt more comfortable if they would have invoiced/tagged my rugs in my house, before taking them out to the truck. I added two extra rugs last minute that were not on my original invoice so I would have liked to have had the comfort of knowing all my rugs were properly accounted for and have a copy of that information. That being said, a few days later I did receive a very thorough email documenting each of my rugs. They included invoice numbers, QR codes, and several detailed photos of each rug and this gave me the confidence that I didn't feel during the pick-up. In fact I will go as far as saying that this documentation was extremely professional and I was very impressed with it. The rugs were then returned after the cleaning and drying process and each one was properly tagged and nicely wrapped in heavy paper for protection. Upon opening and inspecting them I felt that all but one were cleaned to my liking. All but one smelled neutral (no strong scent) and they looked and felt clean on both sides. It was very noticeable that they had been cleaned well. I was satisfied. And the one small rug that I wasn't satisfied with (it still smelled to me of pet urine -we bought it used at a low price knowing the condition) but I give kudos to the company because they took it back to re-clean it at no cost, (although they claimed I was smelling the latex from the backing and not urine in which I disagree, as this was the only rug that didn't smell neutral and still had the same circular stains on the back, unlike my other four rugs which smelled neutral and those markings were no longer visible). I can't complain though because they offered to re-clean it at no cost and they were very professional about it. Based on these things I will definitely try them again when I need their services. One more addition... I used them during one of their 40%off each rug promotions and there were no gimmicks or "fine print " and it was because of this promotion that I could afford having all my rugs cleaned at once. I don't think I would have use them with without the promotion as the prices would have been too steep.

I used to live a few blocks from here and American Rug Laundry has always been the best place to…read moreclean your rugs. Now that I don't live nearby I don't receive their coupon deals so I wish they would post them online. We cleaned a very dirty cotton rug that we use for our foray. It is white with a chevron pattern and was grey when I brought it in. They cleaned it amazingly to a slightly off white. Back to the foray and it is getting dirty again. When it is time I will bring it back and have them work their magic again. My mom used to have oriental rugs cleaned here and they really did magic on those.

I won't recommend! I applied for rug cleaning service through their website, was charged and pick…read moreup was done. Upon delivery, I was demanded to pay more than double the amount charged, only because I forgot to request an invoice during the rug pickup. If you ever deal with them, get an invoice, otherwise you'll pay the cost of a brand new rug for their cleaning service.

Pet sitting went wrong, leaving us with a horrendous cat pee smell and embarrassing spots where…read morewe'd accidentally discolored the carpet using PineSol. We figured we were looking at a total replacement bill. Enter Yep We Fix Carpet! Jon didn't just clean; he repaired our carpets. The awful cat pee odor is completely gone--three weeks later, the room is still fresh. AND he was able to expertly dye the color-changed spots back to normal! This service was a HUGE savings over replacement. If you have complex carpet issues, call Jon!

I've used Ultraclean a number of times. Mostly for carpet cleaning but also for grout and a sofa…read more I've always been very happy. In particular, they did an amazing job removing stains (I know it's disgusting but my old cat was sick and vomited excessively) off a set of stairs. I had intended to replace the carpet but then needed it cleaned. Unbelievable! Highly recommended.

Great communication, no haggling, great service! They were able to get me in quickly and sent…read morereminders of appointments. Communicated the day of exactly when they would arrive. Very polite and friendly! Most of all they were very understanding of my situation and worked with me on what was best. They did not try to upsell to get more money or take advantage of me. I will definitely call them again in the future!