For the price and location, this is the perfect dry cleaners. Unfortunately, the service and quality is the issue I found. I dropped off about 10 items for the first time last week. I was told they would be ready in two days, which I thought was great. The price is very fair and I haven't found anything close to the value in Birmingham. The women I worked with at the register were not very friendly. This was my first time at spin cleaners but it seemed like they expected me to know everything already. I'm not a fan of the signs everywhere saying that once you walk out they'll ignore any claims about lost or damaged items. Considering dry cleaning is a service, I would expect a little more hospitality and understanding. I don't necessarily have time to check each item before I leave the shop. I don't completely understand why a blouse is different from a shirt, making it 2x more expensive to clean. Most of my items were fine, although somewhat wrinkled and one of my starched shirts had an odd yellow stain on the front that wasn't there before. Regardless, my biggest issue was a suit jack I brought in. When I got home to look at it, I noticed a string hanging from the cuff. Looking closer, I barely touched the string and one of the buttons on the cuff fell off. It seems like I can't call them about these issues due to the signs everywhere in the shop basically stating that once you leave, it's not their problem. I was disappointed with my overall experience at spin cleaners. I would like to try them again due to the great prices and location, but the quality of service and cleaning makes me a little hesitant. read more

My cousin advised me to try this cleaner out. I have a white suit and a pair of suit pants that needed cleaning, along with a pair of suit pants. They did a great job. They also Said that he cleaned carpets for 2.75 per square foot. Just wanted everyone to know that. read more

Spin Cleaners - Laundry Services Near Me - Birmingham, Alabama

Spin is always dependable! They do a great job on my shirts...with light starch...and on dry cleaning my pants. And they do all of my clothes at the best price in town! read more

Dropped off on Tuesday & was told they'd notify me when it was ready on Friday. It's been a week & I haven't heard back. They don't answer the phones. read more

I took 6 suits to this location. I had used them in the past and they did a good job. But now they are under new management and people and they are not good. They half clean your clothes. My white John Meyer suit is now dingy gray. My red suit they spot cleaned it. I will never trust them ever again with my clothes. I just want go back. I would give them a zero minus if I could. read more

Great price on laundering shirts. Prices for other dry cleaning is good as well. The employees are nice and do an great job of giving special care to stains if you point them out to them. read more

Spin Cleaners - Laundry Services Near Me - Birmingham, Alabama

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I decided to give them a try after hesitating for few years due to some of the bad reviews. Ended up regretting it- they tore my tie (see picture) and didn't even acknowledge it until I noticed it. And then gave me the run around for 6 weeks to give me another one as replacement. I had to call multiple times and was told by front person that I need to call when the manager is in. It is unfortunate, as I was looking forward to be their regular customer. Mistakes happen, clothes can get damaged, but it should not be on the customer to keep following up for a resolution. Rather the company should call and keep the customer updated on the status. I also worry that the quality of dry cleaning is not great looking at all the negative reviews. And then the staff blamed me for being rude for hanging up the phone (after calling for 10th time in 6 weeks and being told that it's between me and their manager). You don't want to be arguing with customers who you have already wronged. read more

Spin Cleaners - Torn tie - Laundry Services Near Me - Birmingham, Alabama

I wish I could give them a no start I took them a brand new Polo shirt I paid almost a $100 for they messed it up and gave me $25.00 for it. I didn't read the sign hanging up that's my fault... So if you have any clothes of value please take elsewhere I only wore my shirt one time. PLEASE TAKE YOUR CLOTHES ELSEWHERE AND PAY A LITTLE MORE... read more

I took my comforter to Spin Cleaners on September 11, 2020 because they were running a special for $15 comforter cleaning that month. I had never used this cleaners before but wanted to take advantage of their offer. When I picked up my comforter on September 19th it was completely destroyed. They must have used the wrong setting on their dryer system because the comforter was drawn up like a prune. My comforter is only 2 months old which was purchased from Macy's for over $200!!! I returned to the store and discussed my issues with the sales associate Sheree and she provided me with terrible customer service. Sheree never apologizes for the issue with the comforter and said that her manager Dan would have to look at it. I asked to speak with Dan and she informed me that he was a different store and that I would have to leave the comforter with her. I waited over 2 days for Dan to return my call and he advised me that the didn't do anything different than what they normally do. I explained to Dan that the comforter is so drawn up that it no longer fits a queen size bed. Again Dan didn't take in action in resolving my issue and then told me that their policy is that they will only pay $25 for reimbursement for my comforter. After this DEBACLE I would warn everyone not to use this cleaners!!! They are vey unprofessional, lack integrity and are incompetent. Any quality cleaners would stand behind their work and try to resolve the customer's complaint. I have requested to speak with the owner Scott and I still have heard back from anyone. read more

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Now, I'm a quick believer that credit should be given where credit is due. Several months ago I began using this location for my dry cleaning. My initial experience was horrid, however as time went by (a bringing up a few concerns), it appears the establishment has slowly changed its way. The same staff which I initially didn't like, have pleasantly transformed to very nice individuals. My guess is, maybe once they know a customer, things change. In any manner, I really appreciate the services being given, and friendliness of the staff. Keep up the great work! read more

Spin Cleaners - Inside - Laundry Services Near Me - Birmingham, Alabama

If you check their prices on their website, they're lying when I got there and ask him about the prices and I said well I see owners problem no that's your fucking problem you charge me 275 when it said 199 on your website she was very rude and just took my clothes and I got them back and I will never go there again fucking liars cheaters and honestly their work is fair go fuck yourself read more

If only someone here would just SMILE. Geez. It's not that difficult to be pleasant and smile. Had a dress recleaned because the obvious spot I pointed out Day 1 didn't come out. It didn't come out the second time either. I don't plan to go back. read more

Nice people, great service and really low prices. They are also open on Saturdays, which can be a great benefit. I loved the people at my neighborhood cleaners, and it was a tiny bit more convenient, but a short drive saves more than 50%. read more

You get what you pay for!!!!! They are times that this place is on point no issues and then there's times when there's issues but what do you expect for $1.99 a shirt. read more

If I could give it no stars I would. I have gone here several times. I use to go all the time. I stopped because my clothes looked as if they had not been cleaned or pressed. I decided to take a bag of clothes - $80 worth. I wish I could turn the hand of time. My clothes looked as if they took them out of the bag and put them on the wire hangers! DO NOT USE THEM!! Everything Alex O.'s review was the same for me. Whites are now yellow but you can't take it back to them. As for hospitality, what hospitality!? read more

If you want to get normal clothes dry cleaned, jeans, shirts, casual pants, at a relatively low cost, then Spin will work just fine. I was fortunate most of the time I've never had an issue that wasn't resolved forthwith. I'm not sure about speciality items, but they certainly have my business for the every day type of service. read more

The folks at Spin Cleaners are Great people and always very nice. The prices are good too and location is good, very close to the new Publix near Region's Field. Highly recommend! read more

A low end cleaners; Ok for casual clothes, e.g,, jeans, khaki, knock around shirts, work uniforms, etc. Highly Not Recommended for your quality, dressier, expensive clothing, noe dress shirts (consistenly not a good job on creases, shirt fronts and collars) though. Also, be aware and keep in mind that for damages or loss, this Spin Cleaners will pay up to only $25 per sales ticket, regardless of the value of the item or items damaged or lost by the business. So it is a good idea to not put a large number of items on the same ticket. read more

Melanie is great! She makes sure every visit is quick and completed to perfection. This is the only cleaners that I use and is right around the corner from my school which makes it even more convenient. I am sure to tell everyone that I know about this cleaners and their great service! read more

I give this establishment a rating of zero. I took my clothing in October 29, 2021, and one of my items was lost. I have gone to the location 201- Richard Arrington Jr. Blvd at least twenty- five times after not hearing back from the owners to address being reimbursed. The workers at this location and the Pelham location reported giving my messages to Scott and as of this date February 6, 2022, there has been no phone call or payment for my lost clothing. read more

BEST CLEANERS EVER‼ The ladies are AWESOME, knowledgeable and SUPER sweet...Thank you Spin Cleaners!!!

I will never use this cleaner again. I took a white dress shirt to be cleaned and it came back with rust stains all over it. After two separate attempts to make it right, it still has rust streaks on it. Take your clothes anywhere but here. read more

Horrible service... 3 shirts ruined yellow spots. Can see whoever ironed did not know what was going on shirts are burned.

I love spin Cleaners they have the best starch plants in Birmingham that right

Do not use these people. I don't know if it was because they had new staff in June but they lost 2 of my blazers. I came in on June 23rd to pick up my items and they told me everything was ready but 2 Blazers and to come back in 2 days. Which I did and it was still not ready. Well I went out of town and life happened so I didn't come back until beginning of August and the lady looked in the computer and said yes I see where we did not get it back from Pehlam. So she said she would call me once she called them to figure out where my Blazers were. She never called so I called today. The manager told me that since it has been about 2 months there is nothing they can do. I am very upset!!!!!!!!!!! read more

I love the convenience of Spin Cleaners downtown. My clothes always come back on time and done right. Melanie is always pleasant!

Spin cleaners has a reputation for less than customer friendly customer service and that is very true for the Richard Arrington location. Today I left work early to drop off my dry cleaning for the week. I arrived at Spin Cleaners at 5:47pm and the doors were locked. Their were 2 women inside, one counting money the other handling clothing. They looked up at me and then looked back down. My hands were filled with clothing so it was obvious why I was there. The sign on the door stated they closed at 6pm and the Open sign was on. I called the other locations and they were all open. This is an example of the type of people who are entrusted to run this business. No work ethic + poor customer service = a business failure. I recommend that you spend a little extra and go elsewhere. I did know both the women inside who were obviously on the clock but not willing to work. They should be fired immediately. Another example of a poorly run Birmingham business. read more

This place doesn't even deserve 1 star. I left my comforter here to be dry cleaned. Apparently it takes 2 weeks to get back (I don't know if that's the norm or not but that seems a bit ridiculous) once I got it back and took it out, it looked worse and MORE wrinkled than when I first took it out of the packaging of when I had first bought it!!!! I then noticed all of the stuffing was in the middle of the comforter and there was a rip at the top corner. I havent even had this comforter two months and its ruined. It lirerally looks like they put it in the washing machine. Don't waste your time or money going here. read more

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I have been using Spin Cleaners at least 10 years. By far the best cleaners in Birmingham. The people are fantastic, always smiling always cheerful and very very quick service. Plus, the actual dry cleaning is terrific! And they greet you by name when you walk in. Top notch company with great people! read more

Excellent new management in place now...I've been going for years and save approx. $150/mo off my dry cleaning and laundry bill...tks spin cleaners!! read more

Spin Cleaners - Perfectly pressed! - Laundry Services Near Me - Birmingham, Alabama

CHECK EACH ARTICLE OF CLOTHING BEFORE YOU LEAVE STORE!! In my experience all dry cleaners will do something to at least 1 piece of clothing. Only drop off as much as you're willing to personally inspect before you leave the store, and there is a $25 max they will pay for each article damaged. I asked if anyone had ever collected the $25 and the two women working said no. I asked how customers could prove clothes came in without damage (ie the damage had been done in the dry cleaning process) and they had no ideas. This dry cleaners has burned a hole in the front of a tunic shirt, this rendering it unwearable. Then I went to pick up 3 articles, to find one hadn't been cleaned at all, still had wrinkles from when I'd last worn it, but was merely put back on a hanger (and I was charged for cleaning). Didn't even know this was possible. read more

They ruined 6 very nice dress shirts....either their employee was not paying attention while pressing them, or their equipment was damaged, but there were 4 holes on the left sleeve of every shirt. Some of these shirts were BRAND NEW (not to mention expensive). I called their customer service line on Monday morning, and it is Wednesday afternoon, and they still have not called me back. Horrible customer service, horrible results. I've been going there for years, but if they don't make this right, then I will have to find another dry cleaner. read more

I've been using this cleaners for over 5 years they always clean my clothes good and everybody is friendly