Very happy with the costume the owner helped put together for me. Wore it to a work party and…read moreeveryone kept asking where I got it from!

The management team definitely improved over the period of the year, I would definitely work with…read morethis team ordering bulk items and delivery. They have not failed my orders so far since I have been ordering and getting things delivered. Easy return process as well and they accommodate depleted helium.

I would give zero stars if possible. Very misleading sales prices posted. When the Manager came…read morehe was very rude. I had a cart full of merchandise to buy. I was so disgusted with the Manager I left the store without making a purchase. I will not shop at Party City in the future.

It was nice that Larry got back to me with a price this morning. I appreciate his follow up. I was…read moreable to confirm with another person just before he answered me back.

The character actors really care about making sure the kids have a great experience! There are…read morequite a few options to choose from

Hired Laughing Llama for my daughters 7th birthday. We live in the north suburbs of Chicago. I was…read moreso happy with the beautiful face painting and the fun balloons while kiddos waited for their turn. Highly recommend to anyone considering face painting for their event!!

This company did a very great job at our Cookout event. We asked for facepainting and balloon art!…read moreGreat Job!!

Weve had Santa come to our Xmas eve event the last two years…read more Great pre event communications Extensive detail to costume and performance. His performance and attention to detail are top quality. The details he throws in free of charge, make me feel like we might have been able to keep a couple extra years of magic, and thats worth every penny. Highly recommended. Good communication. A true professional.

Amazing santa experience! Great communication. Prepare, clearly had experience with groups of…read morekids and managing them. I didn't have to do a thing! Thanks!

We had Chase and Marshall entertain at my son's 4th birthday party and it was a huge hit! Cruising…read moreCharacters was easy to work with, and they put on a great show. Each actor was accompanied by an assistant, so we had four people total at the party. It really took the pressure off of us to not have to entertain the group! I would highly recommend this company!

I used Cruising Characters for my daughters birthday. They made the party!! The kids wanted to…read moretake pictures and sing with her!! It was amazing..Well worth it!!

We booked Ms. Rachel and it was a terrible experience. I was beyond disappointed. The character…read morethat showed up barely talked she did not talk to any of the children and did not smile. She didn't say "hi" when she arrived: she looked scared to be there. She played a "game" with the kids by taking out a flamingo and telling one kid to hide it and asked me to help her talk to the children. The kids couldn't hear her because she was speaking so low. When it was time to "face paint" she stood there helpless until my sister in law asked her if she needed something and she said she didn't have warm water. But I wonder if she hadn't asked would she have attempted to try. The only time she seemed enthusiastic and talked was when she was going and it was time to ask for her money. I am truly disappointed and feel it was such a waste of money.

We recently booked a princess appearance with Characters IO for my daughter's birthday, and while…read morethere were some positive aspects to the experience, there were also disappointments that are worth sharing for others considering this company. To start with the positives: the princess looked fantastic and looked exactly like the character she was portraying. She brought a couple of books and coloring supplies, which the kids enjoyed doing alongside her, and she danced with the girls in a circle. However, one of the reasons we booked with this company was that the initial booking emails highlighted that the princess could provide simple face painting. Unfortunately, when she arrived, she did not bring any face paint. This was especially disappointing as face painting was my daughter's top request. During the event, the princess was fairly passive and required prompting--such as being asked to join in the singing during the cake cutting--rather than taking initiative during key moments. After the party, I followed up with the company to express my disappointment and to better understand what went wrong. They responded that face painting is not guaranteed per their terms and conditions. I explained that this was not clearly communicated and asked what I should have done differently--whether I should have confirmed in advance that our specific princess could provide face painting. Despite sending seven emails and five follow-up texts, I never received a clear response or guidance on this. So while the appearance was visually impressive, the lack of clear communication and follow-through on a key feature left us frustrated. If face painting is a priority for your event, I would recommend confirming it very clearly in advance--or booking with another company that can guarantee it.

The best face painting and bubble show! Karina has unique costumes that will definitely make a WOW…read moreimpression for kids and adults

From the owner: The most beautiful costumes and real characters, amazing face painting, unique bubble show, eco…read morefriendly foam party - premium quality is our top priority!

Smarty Pants was fantastic at our recent event AND each and every time I've seen him perform over…read morethe years - which is many times (because many people see how amazing he is)!! It's not just his talent with super fun and surprising balloon characters but his adaptive nature and outstanding personality, engaging everyone at the parties/events. I would absolutely recommend him for all types of occasions : private or big birthday parties, festivals, block parties, - anywhere there will be children!! He is one less thing at your party you need to worry about because he is a sure thing! Truly, he is a whole family favorite!!

What a fun performer. I came across him at the Park Ridge Kiwanis annual pancake breakfast, where…read morehe was doing some entertaining mostly for the kids but definitely for the adults as well. It's through him that I heard of the Central Street Busker Festival that took place the next day and his line was loooong! Most recently, we went to his show last week that the Mt. Prospect Public Library held for spring break. That was very very well attended, with a long line of folks waiting to get in (and that's with all of us registered to attend!), but the show was a lot of fun. He did a little magic, a little comedy, and some fun balloon tricks. This guy has been doing this all his adult life--unless that's also a joke and part of his act--but regardless, he's great at his job. I'm looking forward to seeing him again and my little one having the chance to pick her balloon creation on her own.

fantastic face paintings is literally just that! - fantastic!!!…read more we have used their services for the past few years for BOTH of my sons bday parties. Bethany is so great. she is able to cater to all children and adults. we have also used her for her talented henna services her vibe is always very cheerful and ready to go! all of her products are made with natural ingredients which is perfect for sensitive skin

Bethany came to our home for my child's party and was absolutely fantastic. She was so sweet,…read moreincredibly patient, and truly compassionate with the kids. Her face painting was beautiful, detailed, and showed real talent. The children loved her, and we'll definitely be booking her again!