WELL ORGANIZED I…read morehave been to several Spirit Halloween stores in Fremont and Newark. This store near Auto Mall is probably the best organized of all the Spirit Halloween stores I visited. There were sections of costumes divided by their theme - 1920s, Ancient History, Western, Horror, etc. I purchased a mask for under $4.00 on the Tuesday before Halloween. The only thing I there were more costumes of Military/ War theme such as American Revolution, World Wars, and Civil War. In future Halloweens I can see myself coming this Spirit Halloween location.

don't waste your time theres no store at this location!!! drove by yesterday, saturday september…read more27. unless the address is incorrect, it was a waste of time

This is a local business worth supporting. The staff are so friendly and helpful. I am always so…read moreglad to come into shop here whenever there's a birthday party, office event, baby shower, wedding, or retirement. The selection here is second to none. They have the nicest balloons party favors, decor, props, and costumes for all types of occasions. Things are a little bit expensive here because they are so local to the area, but we take care of the community because the community takes care of us.

I went into the store and purchased a strawberry Squish. I walked out, opened it, and gently…read moresqueezed it, only to notice that the filling inside immediately started leaking out. Since the item was clearly defective, I went back into the store right away and asked if I could return it. The employee told me that all sales were final, while the manager was standing right next to her. I pointed out that the receipt specifically states that returns are accepted with some exceptions. The picture below shows exactly what I'm referring to. What I found especially frustrating is that the "ALL SALES FINAL -- NO REFUNDS, NO EXCHANGES" stamp was only placed on the receipt after I had already paid, and no one informed me of this policy before I purchased the item. If I had known beforehand, I could have made an informed decision about whether I wanted to buy it. I explained to the manager that I felt this was misleading, especially because the receipt itself says returns are accepted and I was trying to return a defective/damaged item, not simply return something I changed my mind about. She told me that she could only offer me an exchange. I explained that I did not want an exchange because I had purchased a defective item and wanted a refund. Overall, I'm very disappointed with how this situation was handled. I understand stores have return policies, but customers should be clearly informed of those policies before completing a purchase, especially when it comes to defective merchandise. The way this was handled left me feeling deceived and frustrated

Our 5-year-old absolutely loved this summer camp! From the very first day, he felt comfortable,…read morehappy, and excited to go back every morning. It was amazing to see how quickly the staff made him feel welcome and cared for. The program is incredibly well-rounded and engaging. Throughout the camp, he explored different styles of painting, dance, yoga, public speaking, educational games that helped build his vocabulary, baking, and so many other fun activities. Every day brought something new and exciting. What really stood out to us was how genuinely caring and attentive the staff are. They take the time to understand each child and provide personalized care and encouragement, which made a huge difference in our son's confidence and enthusiasm. The biggest surprise for us was seeing him develop an interest in activities he had never been excited about before. That speaks volumes about how inspiring and supportive the environment is. A heartfelt thank you to all the wonderful staff for creating such a positive, nurturing, and fun experience. We couldn't have asked for a better summer camp, and we would highly recommend it to any family!

It is hard to express in words how grateful we feel to have Ms. Sunita Raj as our daughter's…read moreteacher and mentor. Our daughter has been learning with her for the last 3 years, and every single class has added not only to her dance journey, but also to her confidence, discipline, and love for performing. One of the most beautiful things about Ms. Sunita is the warmth and positivity she brings into the classroom. The way she welcomes each child with a smile and energy instantly makes students feel comfortable, motivated, and excited to learn. Kids genuinely look forward to her classes every week, which as parents means so much to us. At the same time, Ms. Sunita maintains wonderful discipline and professionalism. Whether it is regular practice sessions or large annual show preparations, her dedication, organization, patience, and attention to detail are truly admirable. She puts immense effort into making sure every child shines on stage while also guiding parents clearly through schedules, costumes, rehearsals, and performance expectations. Her communication and instructions always help families feel prepared and supported. What touches us even more is how thoughtfully she helps and tries to accommodate any scheduling situation during show season despite managing such a large event with so many students. That kindness and understanding truly reflected how much she cares about her students and families. It is rare to find a teacher who combines talent, discipline, warmth, and genuine care so beautifully. Thank you, Ms. Sunita, for all the love, hard work, and passion you pour into teaching these children. We are truly thankful to be part of your dance family.

I absolutely love Maxine and Won and this store. I purchased a synthetic topper wig two years ago…read morewhen I could no longer stand how thin my hair had become. The wig was the exact color of my hair and initially was long.Wong cut it into a cute bob to match a photo of me when my hair was much thicker. No one can believe I'm wearing a wig. It looks so natural. I just purchased a second one and had Won cut it a little longer so I have a couple of options now.Maxine and Won are both wonderful to work with and so patient. I'm so happy I decided to get my topper wigs. I love wearing them!

Won and Maxine are the dynamic duo! This cute little shop in…read moreLos Altos was so nice. They were so patient with us as my mom tried on different ones and Won assisted her the whole time. I loved their demeanor, they were professional and patient with us. Thank you so much for your time! My mom found a wig she really liked and it was decently priced compared to other shops. Great value.

We ordered a Spider-Man birthday party with three superhero activities, and it was such a great…read moreexperience! Our Spider-Man was wonderful with the kids--they were completely engaged and had so much fun. My son absolutely loved his birthday party, especially all the Spider-Man and superhero activities. Everything was very well organized. I changed my order several times, and they were always very flexible and accommodating, which I really appreciated. Thank you for making my son's birthday so special and memorable! Now I know exactly who to call for my kids' future birthday parties. Highly recommend

I only have wonderful things to say about Sara! From the very first contact, everything was easy…read moreand straightforward. On the day of my daughter's birthday, just 40 minutes before the party, she had an accident and needed to go to the hospital for stitches. Even in the middle of all the pre-party chaos, Sara kindly took my call and offered me great options. Since she had another event scheduled right after ours, we decided to keep the original plan. We had about 15 kids at the party, and Sara made sure every single one of them felt included and had fun, from face painting, to the parachute games, to the balloon creations. The kids had an AMAZING time, and every parent there complimented her work. I 100% recommend Sara, and without a doubt, I'll be booking her again for our next party!

I might have his name wrong but Brian who helped me at checkout was so kind and helpful, and was…read moresuper on it with helping everyone who came through his checkout! Shout out Brian! (Hopefully I got his name right!)

This review is for their balloon bar and delivery service (they use DoorDash). I had the pleasure…read moreof speaking with Monica when I called a couple days in advance to confirm an online balloon order for delivery. She was super helpful and friendly. The overall experience was great! There were some reviews complaining that the balloons would deflate after just a few hours and I was a bit concerned, but the balloons held up pretty well and actually held up for a whole week. To be honest, we didn't need it to hold up that long, as long as it was inflated for the duration of the party, that's all that matters! In terms of the value, for what it's worth, with ordering ahead and being delivered straight to you, I thought it was a great deal! I received some quotes from balloon vendors for the exact same bundle and it was 4xs the price, so Michael's balloon bar worked out just fine for us. Just a couple things to keep in mind: we ordered 4 separate bundles and all 4 were completely tangled together when we received it. Luckily, our amazing friend was able to help quickly untangle them. Not sure how this could have been prevented, but just a heads up in case you need ample time to untangle before your event! Also, when ordering ahead, you have to pick a delivery time window instead of an exact time- this means the balloons can come earlier than expected or at the tail end of the time window. You can try to call and coordinate with the store, which is what I did, but still received it earlier than requested, which was OK. Earlier is better than late in my opinion. Hope this helps! If you need basic helium balloons for an event- I'd totally recommend giving their balloon bar a try. I'd personally place an order again in the future.

Wow. I haven't been inside this building since it was Toys R Us…read more They didn't use the entire space, I'd say they used about 3/4th's of it. This is a typical Spirit store. All your Halloween needs will be met here. I was glad to see most of the robotics were working. That's the best part of the store.

Scammy company with scammy advertisers that try to give you those "free" magazine subscriptions for…read morefilling out surveys that they end up billing you for automatically after a year and if you cancel and don't pay they come after your credit score. Everything is cheap, disorganized, and everyone that works there runs the other way when it looks like you need help.

Love this store so much. I didn't know what to expect by just looking at the store name, but I…read morewalked by one day and noticed balloons. They have the most beautiful balloon arrangements and they customize them on the spot. Ever since party city closed down, it's been tough to find good balloons other than the dollar store. This reminds me of a cooler version of a dollar store almost like a hybrid between five below and the dollar tree. Will definitely be coming here again for balloon arrangements.

Support small businesses! The prices are amazing here for your party needs and they got some…read morehousehold items too! All the items I got actually beats Amazon prices too.

This location doesn't accept cash for now. The guy there said it's because business is slow now?…read moreWth? I think he was lazy & that he didn't want to give out change, lol. There was no sign by the fromt indicating that they accept cash only. The store itself is nice & clean.

Need to find a mask to go along with my costume, so we stopped by here…read more Found a mask, but there is so much shopping to do here for your Halloween needs. I honestly feel like Halloween isn't as popular as it once was, which is truly a shame. There aren't as many Spirit locations as well. Still, I love this franchise, and hoping it continues into the future. To infinity and beyond.

Went here two weeks before Halloween and there's hardly anything. A lot of costumes are sold out…read more This is one of the biggest Halloween store I ever been too. The workers here are nice and friendly. I wish they had more coupons because most costume here are pricey.

I recently bought an pokemon "ash ketchum" costume for a halloween party but the costume didn't…read morecome with any of the accessories included on the front of the packet and the costume didnt look tampered with whatsoever. Plus, no refunds? Crazy. Also the sizing is a little weird.