Sonia was sooooo helpful and knowledgeable. I had a million questions and some lofty hair color goals. She was very patient and sweet with me and my two kids who were very chatty. :) She gave recommendations that left me feeling excited, confident, and under budget. Love love love. I will be back! Thanks Sonia! read more

Went to Sally Beauty to pick out a hair color and had a really great experience. The staff member there was super helpful in helping me choose the right shade and took the time to explain everything clearly. She was very friendly, knowledgeable, and really knew what she was talking about, which made the whole process so much easier. I really appreciated the great customer service. It made me feel confident about my choice. Definitely a good experience and I'll be coming back again! read more

This was my first time coming here, and I was immediately impressed by how neat and organized this place was. I was looking for hair color, and their selection was overwhelming. A nice associate asked we a few questions to help narrow the choices. She was super helpful and made sure I had everything I'd need. She wasn't pushy at all and left me to make my choices. It was just a quick 15 minute visit for me this time, but overall a great experience. read more

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Love everything about Sally, prices are reasonable and girls who work there always recommend great product.

To be honest, I don't go to Sally's often. However, I was pretty excited to find out that Sally sells earrings and piercing kits from Studex at a much cheaper price than Amazon. This Sally's was the most convenient location for me with plenty of parking. The staff I encountered were all helpful. Ever since my first visit, I've returned a handful of times and each time the customer service has been good. Unfortunately, there isn't much variety of products at this location, but they have the basics. read more

visited the Fremont, CA location and I asked the person working there to help me. She answered a couple of my questions and a few minutes later I had more questions. There was one person ahead of me again and I asked her to please help me when she was done with that person. She said OK and I turned back to what I was looking at. Then she started helping somebody else in the aisle next to me. I went up to her, got eye contact and she ignored me. After a couple minutes she apologized and said she would be right with me. When she was done with that person she went up to the front desk and started helping the FIVE people that were standing at the register. I asked her what about me and she said she couldn't help me until she was done ringing up all the other people. I said that I was ahead of all of them and that she had already told me she would help me. She repeated that she had to ring up people first. It's infuriating to have multiple people be allowed to cut in front of me. I had legitimately waited my turn. I left the store because it was terrible treatment. I didn't do anything to deserve that. Then I called the customer service line and got cut off after a long hold. I still have questions about hair color and I feel frustrated and mistreated. read more

New customer new experiment person for coloring my hair. And I was treated wonderfully by Aliya and.nargis...they were awesome

The website says they close at 7 and I arrived at 645 and they were closed. first of all you should not be closed 15 minutes early and second if you gone close early close 5 minutes early not 15 read more

Went in expecting to get hair dye, but unfortunately the lady wouldn't let me in without a mask. read more

Sally Beauty - Won't let people in without a mask. - Cosmetics & Beauty Supply Near Me - Fremont, California

Not sure how this place has 5 star reviews, maybe I came on an off day? I wanted to color my hair for fall and had high expectations due to the high reviews for this place. The young lady at the register was really sweet, but she asked another lady to assist me (I think her name is Janet) and she said she was too busy and was bothered to help me and she didn't hide it. Plenty of parking as its right next to a CVS and a Lucky. read more

I went for hair extensions for the first time. the manager was the sweetest. She explained all of my options and where to start. I felt welcomed and had a great experience. read more

Don't even bother calling this store. I've tried to place a curbside pickup order with this store twice now, and both times I was immediately put on hold. After about 10 minutes of silence (no hold music or estimate), I heard weird beeping noises and the call ended. The first time I thought it might've been a fluke, but after it happened twice in a row I'm pissed. Thanks for wasting 20 minutes of my time. I recommend the Union City store instead -- I called them next and was immediately able to place my order. read more

After a bad experience at Ulta, I came to Sally Beauty Supply to shop for false eyelashes. I have never worn false eyelashes before, & the store associate was really helpful, as she suggested a couple of false eyelashes to use for a beginner like me. I ended up purchasing Ardell wispies, which was one of the recommendations the store associate suggested I use. I love the Ardell wispies! I am hoping to purchase other types of false eyelashes in the future, so I can experiment with other kinds, & see which one(s) I like best. read more

The staff was very rude I was in the ilse a worker just started putting product on the shelf did not say one word like let me get out your way she look at me like I was in her way I ask for a product she look at me and said did you look .I'm like wow.and they dont cater to the blk community at all read more

i came here for the 4 for $20 deal and since i don't really know all that much about hair products i asked for help. i forgot to get her name but she had such petty purple eyeshadow and long black hair. she was the sweetest girl ever and was so persistent in helping me get the deal for some shampoos that weren't ringing up. although i couldn't get them in the end it was still a great experience and i was shocked by her service. she really made me feel comfortable and i could see she truly wanted to help me out. (: read more

I will never go to sally's again. They don't restock items and everything is over priced for low quality. I used to like their clip in extensions recently I went to buy some, they're sealed in a box and you can't look at them until it's purchased and once opened can't return them. These were absolutely the worse extensions 170$ down the drain! I don't mind spending money when the quality is worth it. I feel completely ripped off. read more

I used to come here frequently but after the last time I'll be going elsewhere from now on. The problem is really centered on the older woman with long, (badly) dyed black hair. She's rude and argumentative. This has happened the last two times I was there and it makes me wonder if she just hates her job or if she gets off on being able to be rude without penalty. She seems to have some authority (she's been there for all or most of the years I've been going there) and I've seen her being rude to employees, too. Whatever is wrong with her, it's grown worse over the last couple of years. I suspect their sales are down, based on how few customers I see there lately. They'll find some other reason to blame for that - but I suspect she's a big part of the reason. Petty tyrants like her need to realize that customers can buy the same products elsewhere and not have to put up with her rudeness. read more

They have most selections of hair stuff than any of the other Sally's I've been to. I asked the younger white chick for assistance, but she said that she will help me when she have time. But all she did was just stood at the counter. Useless! Then the older black lady who asked me if I needed assistance & she was helpful. I asked her about the hair dyed I chose & she told me to get the oriental black instead of blue black cause it will not turn out as dark. So i followed her advise. I love the Palladio stuff. The only eyeliner that I use is that brand cause it's herbal eyeliner & soft retractable. read more

Smaller Beauty Supply than the one that was in Milpitas, that recently closed. I didn't see a makeup section. There were nail supplies, however there wasn't many nail polishes. Customer service was friendly and helpful, making idle chit chat with us as we walked into the store. They had a large selection for African American conditioners for hair. They have a lot of hair conditioner, shampoo, and hair dye supplies. read more

Sally Beauty - Cosmetics & Beauty Supply Near Me - Fremont, California

They have alot of beauty supplies but the service can be a bit slow. I was hoping to find the newest product on their shelves but i found nothing. It's just products you find bigger for a better price. (like a costco for beauty supplies) For example; i went in yesterday hoping to find the crackle nail polish because its trendy it's the new hot item. I went in expecting to pick that up with some hair die but found absolutely no type of crackle nail polish there. But their hair product work very well with an affordable price. read more

They have the basics for hair stuff but no real make-up or holistic stuff. Were you expect the cheapie cheapie salons shop for their stuffs. read more

This particular Sally's advertised on-line that their store is open till 830pm. I get to the store at 8pm and the doors are already locked and the clerk is telling me they are closed. CHANGE THE HOURS ON-LINE! You are not open till 830pm, you close at 8pm like every other damn Sally's in the Bay Area! read more

Shout out to Esther Marqleez she hooked a girl up, I usually avoid signing up for the Sallys discount card because it use to be 5 dls , but Esther insisted on signing up , I explained that every time I would buy the discount card it would expire when I needed to use it , she said it's free I saved 2dls off my purchase and found out it has been free for a while, until Esther had the great costumer service to explain this to me I did not know! She deserve's a raise people!!!! read more

Im a dude came here to dye my hair for the first time so I didn't know what do I was so confused looking at all the options so I went to the front and asked for help and Sonya helped me out she was so kind and helpful she explained step by step being really patient with me She had to explained it to me 3 or 4 times before I understood and then when I scratched my head she told do you want me to write it for you I was so relieved most people won't do that thank you Sonya I will for sure some back thank you so much for help. read more

I bought my extensions here and the worker was pretty helpful. I wish they had the latest OPI collection and more china glaze nail polish.

I really enjoy this location because they have ALOT of products for African American hair that the other locations dont have and the customer service is wonderful but the only downside is it usually gets crowded and the line is always long. read more

Walked in to this store first it's the friendly lady at the counter starred cheating with us very nice and humorous and engaging. Another thing I couldn't help to notice it's the smell if this place makes me hungry ! It smells like a jungle mixed with candies and fruity watermelons. Got lots beauty supplied that you need. More than Ulta. Wonderful store it looked very small from the outside but the interiors are spacious and deep like a maze !!! read more

Sally Beauty - Store interior shelves - Cosmetics & Beauty Supply Near Me - Fremont, California

I went here today to buy some hairspray. Sally's is a great place to go when you need curling irons, hair, accessories, and beauty school items. The people that work there are pretty friendly, but as far as product knowledge they are for the most part unclear, and I believe that to be true for most Sally's people that I have encountered. Some will make certain recommendations, but for the most part they don't know. I have to say the one in Fremont at least "tries" to make an effort to help you. read more

Just came back from Sally Beauty Supply, and I definitely enjoyed my time there. I love Tona when she's working, she always lifts everyone's mood up with her personality. Aside from being very friendly, she's helpful with all your beauty needs and goes above and beyond to make sure you're satisfied. The discount card they offer is a great deal for anyone who constantly shops there; and beauty professionals should ask about their free professional discount card. read more

While I love a quick and simple beauty supply store that covers a good variety of items and pleasant staff, sadly the actually time the store opens and closes varies. For example at least 10 patrons came and left because the store is supposed to open at 10:00AM (Sat) and it's 10:30 and nobody is here. The store has not been opened up yet. I'm still standing here but about ready to leave too. It's hard enough for business to sustain so this certainly is not going to help. I'm hoping by posting this that management will do something so we can keep our Sally's around. Called , no answer and no option to speak with anyone else or to leave a message. :( I called one of the other stores so the staff can at least contact management and she was kind enough to pass along the message but did not get an answer other than an acknowledgment. Wow. Management better step it up! I've been in management for most of my career and the way this is being handled is very poor. Clearly zero back up plan and no effort to roll up their sleeves to come to open the store. It's a shame. read more

I was stopping by to pick up items in order to dye my virgin black hair to a purple ombre color. During my check out, the store associate informed me that the bleach products that I was going to purchase wouldn't do much for my hair. She grabbed two other bleach products and eagerly explained to me why they would be much more effective. She was very informative and helpful. I will be back! read more

I stopped here on a whim (I'd just left another store) to look for X-Mas presents, and found some great travel-size body lotions that were perfect for stocking stuffers. The store is small, but still kind of overwhelming with merchandise packed to the rafters. Fortunately, the employees were friendly and helpful. read more

I love the girls here. They help me figure out how to do it myself! They support my successes and help me fix my failures. Tona is an inspirational messenger and lifts you up just by being there! They are sweet to my little girl, if only businesses realized how they treat our children is more important than how they treat me. read more

I NEVER go to Sally beauty supply, but tonight I had to stop to pick up some quick shampoo and conditioner. Seriously the best customer service! I asked a lady for help, and she went above and beyond explaining everything she could and recommending things to help my hair. Thank you! read more

I have gone into Sally's quite a few times to get things... They have helped me out and were always pretty friendly. They don't have a huge variety but I normally can find the things that I need. Just the basics... read more

The store itself is unremarkable, but the gal at the counter was very sweet and totally funny. Will be going back to that location!

Went in yesterday after work wit my sister-in-law in search of a new hair color. Heads up I have really no clue what is best since I have only change hair color twice, so I ask the front lady what she suggested was best for me I have really really black hair and was unsure of what to use. The lady was so nice and patient with me since I had so many questions and undecided as well. I hardy ever write a review but truly I felt so welcome into this store and best of all non rush will return for Shure. read more

Horrible customer service. I didn't even go into store thankfully. I just called and spoke to some super rude lady on the phone. She kept saying "yea" but with attitude. Weird and told me she she couldn't talk on the phone smfh then why even answer? Dumb.. Lady needs to talk proper and get rid of that attitude! read more

i recommend this sally store....the ladies that work here are always very friendly + welcoming. some people might think that the staff at the register are slow but they are just busy helping out other customers... be patient! wait for your turn, you don't want to take chances with beauty supplies...specially if you are new at dying your hair! if you have questions be sure that the staff here will help you out, i also like the trial size for cosmetics + nail polish. highly recommended! have fun! read more

Went this past Monday and as soon as walked in was greeted by the older black women. Sadly I did not get her name but was very helpful in prices for my argan oil. Most importantly I walked in w my baby in stroller and I was not followed around or made uncofortable at all!! I really appreciated that! She was very nice at check out and very lovely. Also, very clean and everyone in there was busy working and stocking product. Will deff return! read more