The store has no selection. So I went online, found the perfect costume in my size. Paid for Express shipping, 2-3 business days to be here right before Halloween, on the 28th. Ordered on the 23rd and its now the 28th, my order hasn't even shipped. Try to call customer care, keeps telling me to go online and use the online chat. Online chat is unavailable each time i try. The wait time is over 40 mins each time. I waited through 30 mins today only for it a voice recording to tell me I've waited to long and nobody is available and it disconnected. I've tried the option for getting a call back, 3 days in a row now. Not one single call back.
The lack or organization and direction is making this a headache. If this is the way my ordered are going to be handled, I don't see myself coming back. read more