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    Metro Mechanical Services

    5.0 (6 reviews)
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    Updated 3 months ago

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    Premier Comfort Heating & Cooling - Premier Comfort Heating & Cooling Service Van

    Premier Comfort Heating & Cooling

    (1 review)

    Premier Comfort has been nothing short of awesome! Stephen (owner) came out for us on a Saturday…read morebecause it was the only time that really fit our schedules to take a look at our AC - in FEBRUARY! Here's the scoop... we'd had another HVAC provider out to the house a few times to troubleshoot our AC during hot months (when we actually USE the AC lol). First time they topped off the Freon, and put some dye in the system to determine if we had a leak. Second time they came out the Freon was low again so we definitely have a leak - but couldn't find the dye to identify the leak. Topped off the Freon and went about their way, with a warning that we may need a new system. Third time they came out, same story... so I requested a quote for a new system. Y'all, it's pushing FOUR MONTHS later, and I can't shake a finalized quote out of that company despite at least a half dozen texts and a couple phone calls to touch base. Fed up, I called Premier Comfort and oh baby am I glad I did! Again, they came out for us on a Saturday and I was just expecting Stephen to take a look around to gather what I needed to put together a quote for a new system... thats what I asked for after all. What I got was above and beyond. In the course of chit chat, I told Stephen about our previous issues and he asked if he could take a "quick look" to figure out what the problem was. He checked everything the other guys checked. Then he checked about a dozen other things the other guys DIDNT check. Then, this bulldog of a craftsman asked if we could go check it the outside unit to see if he could find the problem... in FEBRUARY when it's SINGLE DIGITS outside... to try and find a problem with the AC! Dude is knocking snow off the AC trying to troubleshoot it! LOL! About three minutes in I told him this could wait for a warmer day (I couldn't feel my nose), but Stephen just smiled and said he was okay. At five minutes in (I couldn't feel my FACE lol) and more reassurances (read: begging) that this could wait, Stephen relented and we went inside to gather the info he'd need for the quote. The fee he charged for the house call was WAY more than fair, to the point where for the service he just provided, I actually felt guilty about it. I even offered to pay the man more money, but he wouldn't accept it. And that quote I requested? The one I couldn't get from the other provider for four months and counting? Stephen had it in my hands in TWO DAYS FLAT! Communication has been outstanding... we're currently putting the finishing touches on the quote and shooting for an early spring install. This is of course a major purchase, and I had tons of questions - Stephen has answered them all in a timely manner and has never lost patience with me. The prices of the new system was right in line with what I was expecting, so that was great too. People, Premier Comfort has absolutely been the gold standard in every possible way and I can't say enough great things about them. But don't take my word for it - reviews here on Yelp are light (I think I'm the first), but I CHALLENGE you to look up reviews on them on the platform of your choice (Google, etc) and find a single complaint anywhere. In the Internet age when everyone is quick to jump on review sites and gripe even over the most ridiculous little things? All you're going to find is five star reviews and people gushing just like me about how great Premier is. That's saying quite a lot, and not only do they meet those expectations - in my experience they EXCEEDED them. Hire with full confidence and watch the magic happen. You'll be damn glad you did.

    From the owner: Offer Residential and Commercial, service, maintenance and installation for their heating and…read morecooling systems, along with the following specialties: - Mini Split Installation - Maintenance Plans Available - Kitchen Hood Ventilation Installation - Indoor Air Quality Solutions

    Anthony Plumbing, Heating, Cooling & Electric - Locally owned and service Kansas City since 1951.

    Anthony Plumbing, Heating, Cooling & Electric

    (271 reviews)

    at price | $2,000+ I am so highly pleased as a customer…read more My new furnace and HAVC was installed today by the technician Kyle Harris and his co-technician. They did an amazing installation and cleaned up and took away my old furnace and HVAC. They were very professional, knowledgeable and answered in detail all of my questions. I highly recommend Anthony's Plumbing, Heating & Electrical. Also, as a ASAP member the process was so easy and the installation was next day service.

    This was, without question, the worst customer service experience our family has ever had…read more We trusted Anthony to install, maintain, and service our HVAC system for years. In September 2023, our AC was diagnosed as low on refrigerant, and we paid $463.51 to have refrigerant added. No leak search was recommended or documented. Years later, when we formally complained, Anthony admitted in writing that a leak search should have been offered. Unfortunately, by the time the problem resurfaced in 2026, major components were no longer covered the way they would have been had the issue been properly investigated earlier. In July 2026, Anthony again charged us to add refrigerant. Five days later, our entire system failed. We hired an independent certified HVAC technician who spent over four hours evaluating the system and identified multiple issues, including that it had been overcharged with refrigerant. While he could not definitively say that caused the compressor failure, he explained that an overcharged system can place significant stress on a compressor. What disappointed us most wasn't just the HVAC work--it was how the company handled the situation afterward. We experienced conflicting information from different employees, canceled appointments, and repeated communication problems. We tried to resolve everything privately through detailed emails and documentation before ever considering a public review. Although Anthony acknowledged that a leak search should have been recommended in 2023, they denied reimbursement. We also requested the HVAC Manager's documentation supporting their decision, but that request was never answered. After exhausting every reasonable effort to resolve this directly, we filed complaints with the appropriate consumer protection agencies and shared our experience publicly so other homeowners can make an informed decision. If you're considering Anthony, my advice is simple: get a second opinion before authorizing expensive repairs or replacing your HVAC system. Keep copies of every invoice, every email, and every recommendation. Based on our experience, we cannot recommend Anthony Plumbing, Heating, Cooling & Electric.

    Metro Mechanical Services - plumbing - Updated September 2026

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