We were so lucky that Chris was able to come by and give us recommendations for repairing our pool!…read moreHe was generous with his time and very knowledgeable and helpful! He is so personable and professional-- a real pleasure working with him!

registered a yelp account so I can leave them a good review. Chris is a lifesaver who helped us…read moresolve our pool issue through a phone call! we have a clogged sand filter which does not circulate water. we tried every possible solutions: primed, cleaned skimmers, and none of it worked. So we gave up and called for professional help. Chris, who answered the phone in no time, jumped right in to help us diagnoses the issues. He waited on the phone patiently while we lubricated the rubber ring of the pump, went back n forth dumping water in the pump, recirculated and rinsed the filter. Finally it was solved all with in a thirty minutes phone call. I can't say how grateful I am for this place and really wish there are more local business can be like this. Thank YOU so much, Chris.

I can't say enough good things about this business. I recommend their services to any pool owner…read more Ron and his crew are knowledgeable and quick while Monna takes care of the schedule like a pro. The price of service is quite reasonable and definitely worth it. This summer we had to replace the tile and coping of our in-ground pool and the results are spectacular. Thanks again Ron, Monna, and the crew for all your hard work.

Excellent service and friendly people. Decades of experience coupled with very fair pricing.read more

I hired Pool Geek to come out once a week for their regular maintenance program. I noticed my pool…read morewas still dirty after service so, I decided to set up a camera. I found out that they were in and out in less than 10 min and never vacuumed or brushed the walls of my pool. Their website says: Service Includes: Testing of pool water chemistry Addition of chemicals needed for water balance Skimming of pool surface Vacuuming of pool floor Alternating weeks of waterline cleaning and wall brushing Cleaning of pump and skimmer baskets Backwashing of filter as needed I let them know what happened and sent a video attachment. They offered to give me a credit for one service. They had been out over 20 times. Remember to Inspect what you expect, if you choose to hire them in the future.

Spoke with a manager to set up services, manager was rude and disrespectful the entire conversationread more

This family, owned and operated, business is awesome. The guys that came out were friendly and…read moreknowledgable. They wasted no time accurately diagnosing the problem with my hot tub. They provided me with a detailed list of exactly the parts necessary to repair my unit. When the parts came in, I rescheduled an appointment, and the same guys arrived to fix the tub. At that point, they informed me that there was now a problem with a leaking pump motor. Again, they provided me with a detailed invoice. I am currently waiting on the parts to arrive. Thankfully, I was given the opportunity to speak with the owner. A first class gentleman. Turns out that one of the repair men is the owner's son. Obviouly, the companies run by an excellent business man and also father; as his son was a top-notch repairmen. There's a company closer to me (4 miles) that I didn't hire, because they told me a few things that weren't true (a fucking liar) I am much better off with the Hot Tub Outlet. Needless to say, I give them, my business, and recommendation. Do not waste time calling another hot tub company, even though they maybe closer.

These guys are great. They have helped us out with some random issues, give us suggestions for the…read morechemicals and offer discount cards for frequent purchases.

Pool Chem in Canton has been my Go To Pool store for 40 years. Although I open and close our pool…read moreand spa myself, Pool Chem has always been available to assist with water testing, chemicals and supplies. I am a consistent and loyal customer.

I dont know what all the hype is about, i was a customer for freakin 8 yrs, there was not one time…read morei didn't have an issue with them, one time Dustin reversed the water valve and water started filling under the liner, one time he didn't clean the pool for opening, than other time he didn't check the pool heater, there was been an issue, with them, adding baking soda to a normal ph water so it built algae than I had to go and buy extra chlorine! I have numerous complaints and I wish I had something good that came out of it, I always gave benefit of the doubt and they always took advantage! Its a shame they are not only rude but VERY UNRELIABLE. I am glad we walked away.

I called to replace the liner in my above ground pool but after four email exchanges, they stated…read morethey don't service that type of pool The pool is a basic 18 foot round with no bells or whistles

I called Viscount Canton to replace my 18' pool liner. Brady gave me their email address so I…read morecould schedule the replacement. I sent pictures and wrote that I have an 18' above ground pool that is 52" high. I wrote that I didn't know the model or the type because my husband took that info when he passed away last year. Kenn Schmitz replied that I may have a 54" wall and there is typically 2" of sand under the liner. I asked if it would be possible for someone to come look at it first. He replied 2 days later "Sorry, it's not a style of pool and installation that we are used to working with and suggested Pool Town or Watson." What??? This is a regular pool there is nothing about it that special.

I wish I could give more stars!…read more We had a major storm that left a tree in our pool, puncturing our fairly new liner. We have had this pool for over 30 years and have never been happier with a company. I cannot recommend them enough! I will be posting before and after pictures soon.

BEWARE!! July 2025, I gave this man, John Scherlitz, Owner…read moreof J&M Pools, 13222 Leroy Street, Southgate, 48195, a $2,000. deposit for a job he estimated at between $5,000.- $15,000. I was having an existing pool relocated. After coming out to measure, he told me, "$32,000. 00 was his final quote". I immediately declined the job and asked him to refund my deposit! He refused! Stating that all deposits were non-refundable. Today is March 20, 2026. I am filing a claim in Small Claims Court. I learned a valuable lesson. Do not do business with this man or company!