I strongly advise anyone considering Corsa Automotive to take their business elsewhere. My…read moreexperience with this shop was not only frustrating but resulted in additional damage, unnecessary costs, and serious concerns about their professionalism and integrity.
On Christmas Day, I struck a large piece of metal in the road while driving my 2013 Audi RS5, which ruptured my fuel tank. I brought the vehicle to Corsa Automotive after an insurance adjuster estimated the repair at approximately $6,000-$7,000 for a fuel tank replacement. I approved the work based on that assessment.
What should have been a straightforward repair turned into a two-month ordeal filled with repeated mistakes and negligence. Weeks later, I was told the car would not start and that the fuel pump needed to be replaced--despite the fact that I had installed a brand-new fuel pump just weeks earlier. I later discovered they had installed the wrong part (a fuel pump from an Audi S5), which directly caused the issue.
After eventually installing the correct fuel pump, I picked up the car, only to have fuel immediately pour out from underneath after refueling. I returned the vehicle, and they assured me the problem would be fixed. At that point, I also authorized them to repair and repaint my damaged bumper.
After nearly two months in their possession, I picked the car up again--and experienced the exact same fuel leak. At that point, it was clear they were either incapable of diagnosing the problem or unwilling to perform the repair correctly. I refused to return the car to them and instead brought it to an Audi dealership.
The dealership confirmed that Corsa Automotive failed to install critical seals on both the fuel pump and rear assembly, which is why fuel was leaking. This negligence caused additional damage, including gasoline soaking my rear seat, which then had to be replaced.
There are also serious concerns about how my vehicle was handled while in their possession. I documented the mileage before and after, and the car was driven approximately 285 miles without my authorization. During a time when the fuel system was improperly assembled, no less. I also found personal items left in my trunk that did not belong to me.
To make matters worse, parts of my vehicle were missing when returned to me, including Audi logos from the engine cover and trim from the front bumper.
In total, this shop was paid roughly $10,000, and in return, I received incomplete repairs, additional damage, missing parts, and clear evidence of careless and unauthorized use of my vehicle.
I will be providing photos, videos, and documentation to support all of these claims. This is not simply a poor experience it is a warning. Based on what I went through, I would strongly caution anyone against trusting Corsa Automotive with their vehicle.
