I've have an Aventon Level 2 for almost 2 years (the length of their warranty) when the headlight started flashing and so did the brake lights when activated. Spokehouse ordered a new controller, then the issue became that the headlight got brighter when braking, so not fixed. I had been in communication with Aventon and printed off suggestions from them and took it to the bike shop. Not only did the young man summarily dismiss one of Aventon's suggestions, he added he didn't know what the problem was, was in no hurry to find out as warranty work does't pay well and he chastised me for him loosing 5 minutes that he could have used to fix the bike he was currently working on. He even encouraged me to take the bike elsewhere which of course would void my warranty. Rude rude rude! Once I got my bike back, rest assured I will never do business with them again! read more

Terrible customer service dropped off a rim to be rebuilt they had it over a month lie to me repeatedly on when it will be ready told me twice it would be ready on Friday that they were working on it can't even keep their own lies straight. Don't waste your time with these people. I went in and picked up my we don't give it to another bike shop they said they'd have it ready in a week and a half and I believe these people they're charging me $125 these creeps wanted 250 for the same work . read more

Fantastic service! Speedy, conscientious, friendly and oh so helpful. First time for taking my big PAS Trike in for all three tires being replaced. I furnished tubes and tires but their shop labor was such a good price I was surprised and very pleased. I'll be back. read more

The customer service was the worst I've ever seen!!! They all lie to the customers and never follow through with anything that is promised. Makes me sick, but good thing Tom's bicycle shop is absolutely amazing, so much better than these losers! At least at Tom's bicycle shop they actually have customer service, and stay true to their word. Tom's bicycle shop was my saving grace and I'll NEVER GO BACK TO THE SPOKE HOUSE! I'll advise anyone that I ride with to stay far away from the losers at Spoke house! After waiting 4 months on a freaking phone call that never came, also the part that I needed was never ordered and when I call they lied 3 different times. Lowlifes every single one of them. Also extremely overpriced and the worst attitude I've ever experienced! read more

Bought a new tire from Spoke House Bicycles, great quality, but I couldn't fit it myself. Went back and sorted it out on the spot, no fuss. Super helpful and friendly. Good product + great service! read more

Great bike rental and super easy I love the location adjacent to the bike path! I rented the bike for the day and ride a quick 35 miles. read more

Spoke House Bicycles - Outside their shop - Bikes Near Me - Tulsa, Oklahoma

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Bike knowledge is good. Low selection on bikes we were interested in but did volunteer to order some

These guys do quality repairs. Originally, I came in for some new tires, but they also repaired a wheel hub and a chain slipping issue that a couple of other bike shops had not been able to fix. They also carry a lot of great gear in the store if you want to do the repairs yourself. The location is prime, in between the Midland Valley and Riverside Park trails. They take walk-in repairs, which is great if they're free; otherwise, I recommend calling if you have major repairs. read more

Epic experience with Zach ! I am so thankful for his guidance to get my husband a rad bike for his 60th. We would not shop anywhere else. Vast knowledge! This shop has everything!!!! read more

I was out for a ride when I had some issues with my bike. I walked into Spokes and they quickly identified the problem and made the necessary adjustments. The guys were super knowledgeable and helpful. The shop has a great selection of bikes and accessories. I would definitely make this my first stop next time I need a bike, repair or accessories! read more

The guys were helpful easy to talk to assisted me a great deal with my bike situation. I plan on buying a bike through them hopefully soon, once I get my bike predicament situated. Thanks guys need more businesses like this. read more

Zach, Kenneth, Serghei and the crew are simply the best!!! Thank you for always taking care of me!!! ‍‍

The wrenches at this spot are very helpful. They possess a great deal of knowledge about bikes but do not condescend or interact with me, or any customers I've seen, with any pretension. I've never felt out of place or been made to feel like a noob at this store. I purchased my Ultegra drive train from them and was very happy with the price and the installation. I had a bike fit done there that immediately rewarded me with greater comfort and performance results (as tracked by Garmin). They don't have a lot of gear but what they do have is quality stuff. The store is located very close to Riverside and the Midland Valley Trail. The ability to rent bikes from this location would prove handy, should one wish to ride along the river or the trail systems that stem or intersect with that. read more

I'm looking to become a full time commuter, and Matt was incredibly helpful by answering all of my questions, and helping me formulate a plan for keeping my bike in good shape. He was very patient with me, and really took the time to help me with everything I needed! Thank you Spokehouse, and thank you Matt! I'll definitely be returning. read more

This is my go to spot for everything bikes. Zach is knowledgable and if there is an issue he always has a solid solution. I have been a customer since they opened in 2012 and will continue to support this great family owned business. On your left... read more

Alright, so here's the deal - The guys in here are nice, and the location is great. But I had a few issues regarding my first service. I came in for new tires for my mountain bike, and also a new rear brake pad. I brought the bike in on a Tuesday and the guy helping me said it's possible it wouldn't be ready until Thursday. Ok no problem, I get it, shops get busy. So Thursday comes and no phone call. So I finally call them at 4:30pm (they close at 6). The dude on the phone tells me the bike is ready and has been for hours. He also tells me someone called me earlier to let me know... (no one called me). So I head over and pick up the bike. Tires look great, but I notice both brake pads are rubbing on the rims and need an adjustment. So I get them adjusted. Then as I'm leaving I notice the front wheel is too loose. So I tighten that myself. I would just think a reputable bike shop would check all these things following a service such as mine. Last but not least, the invoice was higher than what they told me. Nothing crazy, but a phone call to let me know the price change would've been appreciated. All in all, just kinda flaky and not super professional in my opinion. read more

Thank you SPOKE HOUSE and especially Jason A! The "other" bike shop that I bought my bike from wouldn't diagnose the issue with my bike first. All they wanted me to do was buy a bunch of parts on possible solutions without taking the time to figure out what was wrong. I guess sales were more important than customer service! SPOKE HOUSE took the time to find out what was wrong and fixed the problem WITHOUT any parts needed! Thank you so much for your time and back on my bike in a day!!' I know where my family of cyclists will buy from now! read more

Absolutely the only place I will go for anything bicycle's. I'm an avid Amazon shopper but try to buy local as much as I can. This place is perfect... great selection and fair prices. AND what's even better is they know their stuff, make recommendations, and still avoid coming across as pushy sales people. I got the Yelp app to leave this review... that is how impressed I am of this place. read more

These guys know their stuff! Friendly, professional and great midtown location!

Zach at Spoke House Bicycles is a genuine bike-store owner who understands customer service. I am able to utilize both stores (Broken Arrow and Downtown Tulsa) based on where I am riding that day! I had a major derailleur issue last month and the tech was able to fix it in 20 minutes with some parts, lubrication and the knowledge to fix it right. I bought my Kuat Rack there and love it! It is so much easier transporting my bike when I need to. Solid 5 stars. read more

I used the Broken Arrow shop and they have great customer service and do great repair work. They did a major overhaul on my 21 year old mountain bike (yikes, I'm getting old) and it rides better than new now. Fantastic job! We have had other bikes serviced (and purchased) there and have always had good experiences. read more

I dropped in to pick up a GUTR sweatband (which works really well BTW) and ended up talking to Mark about wheel sets. They were pretty busy but, he took time to answer all my questions. I highly recommend Spoke House for a number of reasons: their products, prices, two convenient locations, but most of all, the people who work there are all terrific - just like the owner - Zach Paff. read more

Great guys, great bikes, great knowledge of the sport. These guys know how to make it fun! Kudos to Spoke House!

Fun and knowledgeable staff who love to ride!

Zach and the guys are great. Always great service and quick to get my repairs finished. Love this bike shop.