The customer service was the worst I've ever seen!!! They…read moreall lie to the customers and never follow through with anything that is promised. Makes me sick, but good thing Tom's bicycle shop is absolutely amazing, so much better than these losers! At least at Tom's bicycle shop they actually have customer service, and stay true to their word. Tom's bicycle shop was my saving grace and I'll NEVER GO BACK TO THE SPOKE HOUSE! I'll advise anyone that I ride with to stay far away from the losers at Spoke house! After waiting 4 months on a freaking phone call that never came, also the part that I needed was never ordered and when I call they lied 3 different times. Lowlifes every single one of them. Also extremely overpriced and the worst attitude I've ever experienced!

Bought a new tire from Spoke House Bicycles, great quality, but I couldn't fit it myself. Went back…read moreand sorted it out on the spot, no fuss. Super helpful and friendly. Good product + great service!

Summary: quality builds, watch out for weird hours, negotiate with him (G. Oscar) on prices…read more G. Oscar had an old frame that fit me and built it to my liking (single speed w/ a coaster brake). If you go here you'll get a quality build and have the peace of mind in knowing that it was done the right way, but you do pay for it. I would suggest trying to negotiate the price down by 20%, because I have a feeling the markup for used bikes in his shop is pretty dang high. Like someone else said, the store hours are kind of a pain in the butt. I had to leave work early and rush over there to get there before 5pm.

Can't say what the inside of the shop looks like. Its just crappy when you drive all the way to a…read morestore on a Saturday afternoon to realize they closed at 3pm (its 3:15pm) and even though there is someone inside & someone outside working on someone elses bikes, they sent us away to come back on Tuesday. I just wanted to take a look to see what they have! They close 5pm during the week, Im not about to take time off work just to find out what bikes they have in their shop. ' Oh well, lost a potential customer here!

We had an awesome experience renting e-bikes from Tom's Bicycles in Tulsa! From the moment I…read morereached out with questions before our trip, the team was super responsive and helpful, making it easy to book and reserve everything ahead of time. We rented two Marin Sausalito E1 e-bikes and they were perfect for cruising around the city. The bikes had smooth pedal assist that made our 36-mile ride feel effortless, especially with Tulsa's mix of river trails and city streets. We even brought our own seats for extra comfort and the staff had no problem mounting them for us. They also provided locks, front and rear lights for night riding, and chargers so we could juice up the batteries overnight. When we arrived to pick up the bikes, we actually bumped into Tom (yes, the Tom!) heading out at the same time. He ended up riding with us along part of the RiverParks Trail and gave us some amazing local tips--including a few great restaurant recommendations and cool stops to check out along the way. This shop gets five stars from us. The bikes were top-notch, the service was outstanding, and the entire rental experience was smooth from start to finish. If you're ever in Tulsa and want a fun, easy way to see the city, I highly recommend renting from Tom's Bicycles!

What an amazing bike shop. I spent a bit more than I was budgeting for my wife's birthday. But, in…read morethe end, the SERVICE we have received made my purchase a great value. I understand smaller, locally focused shops have to add value to their customers as a means of competing against big box. This business goes beyond what is necessary to compete. The excel and the value of our purchases there always exceeds expectations.

These guys go above & beyond for me every time. I've tried all the shops in town & I stick with…read morethem for several reasons; friendly, knowledgable, only sell you what you need & they'll tell you what you don't. They service all makes, but sell mainly Specialized. I ride Mountain, Road, CX, & some Touring, so I have several bikes & I often need service or gear. I found some ridiculously low prices on closeout gear today, so make sure to check that out if you're in the market. The turnaround time on service is always quick as well, and they give a discount on all service & merchandise if you've bought your bike here.

I first learned about Midtown Bicycles when I was living in Belize! I was looking for a bike shop…read moreto visit when we came back to Tulsa. We visited the other day because I left my phone mount in Belize and needed to purchase another. We walked in and were welcomed. I was blown away by all of the cycles, etc. to look at. They let us wander around the store. When we made it back to the middle of the store, they asked if they could help us. It was the perfect amount of browsing time as I hate to be accosted right when I walk into a store. We still hadn't found what we were looking for and he took us right to them. Showed us which would be perfect for my needs. He was also very helpful in answering other questions just about things that we saw as we passed. I'll be in the market for a new bike pretty soon and I'm going to get it at Midtown Bicycles because they are knowledgeable, nice and have a great selection!

These guys went above and beyond to help me purchase my bike. They are very knowledgeable and had…read moremy ebike put together and ready for pickup the same day it arrived, as well as going over maintenance etc with me.

Scott and the staff of Bicycles of Tulsa are the best. They fitted my 13 year old grandson with the…read moreperfect bike and adjusted everything to suit him. He had never had a bike in the past and Scott provided him with the information he needed to become a proficient and safe bike rider in about five minutes. Scott instructed him on how to check the bolts and make sure everything was safe. And, of course, to ALWAYS wear his bike helmet. Since bringing the bike home my grandson has rode his new bike everyday he could and for every minute he could. This child used to play video games every minute he could and now the computer comes in second to his bike. Thank you Bicycles of Tulsa for everything.

Chris and his assistant took very good care of our son's tricycle today. We moved from CO and our…read moreson's trike had been broken for about a month. We were in and out of their shop in about 10 minutes time. They put a new tube in, aired all the tires, took off the unnecessary fenders and looked it over. Our son is overjoyed that he can now ride again! Thank you both for getting us in and out so quickly.

We have been using this bike shop for a few years now since our son got into BMX racing. We wanted…read moreto come to a place where the bike would be fixed right, for safety purposes. The staff here over the years has does many repairs and also helped us learn more about biking and where to go for trails, etc. Almost all of our repairs and maintenance are done on the spot, and by the next day if they are busy or if it's a longer type of repair. Wonderful experience every time!

I have been needing a bike for so long and I finally took the time to check out the options in…read moreperson. I had already researched online and had an idea of what I wanted but had no idea what it would actually feel like to ride the bikes, so I really wanted to try a couple of them out. I went on a Sunday and the employee was super helpful. He asked what I wanted--high priority on being comfortable, not really interested in speed. He said he knew the perfect bike for me: the Townie. He was absolutely right. I took it outside and rode it around the parking lot. It was love at first ride. The seat and handlebars are extremely comfortable. My back feels supported the entire time, even going through bumps (shock absorbers!). It's also beautiful and comes in bright colors. They installed a bottle holder for me and made sure the tires were good to go. It wasn't until I left that I realized they closed earlier than usual on Sundays. I felt so bad for making them stay longer but glad I didn't feel rushed at all. Definitely recommend!

Way over priced. Innertube and Tire over $65. Labor was 15 min…read moreSame service and pants $35 elsewhere.

Always helpful and knowledgeable. Good prices and large selection bikes. I've bought clothing, bike…read moreshoes, accessories and Treks here. Love the service (the mechanics are the best!) and the staff.

Screw this place and all its employees!! I got a flat tire out on a ride, i called this place about…read moreordering a new tire and tube, . They were Asssssssholes on the phone and refused to help because I had a Chinese bike, and they didn't sell it to me! when I said i had a Chinese ebike! They totally refused to help me or order a dawned part part for me! I hope they crash and burn and will do everything to make it so. The other place Spoke House said they would take care of it and that most places like this are ^$&@*$ and won't work on anything you didn't buy from them.

Awesome store with a ton of stuff and super helpful people…read more And one of the only bike stores open on Mondays....

What a way to start my day. We have just moved to bixby and my two sons they were excited to get…read morenew bikes. After walking in we were walking around and we were greeted by someone who was extremely rude and almost felt like were being a bother to him just by being there. He was so combative any questions I asked was met with I don't know and such rudeness I have never experienced in my life in front my kids which created such a bad atmosphere. I even asked him what would be the total he just said the price plus tax no initiative of asking me anything else. That's when I said that's ok I am going to leave not spending any money here where we are just met with such negative attitude. My kids were very sad because we didn't buy them bicycle which is understandable but I can't promote local Buisness where we are not welcome because we look different. Felt really racial.