My lease was up and it was time for a brand new CX-5. MJ was my salesperson and he was fantastic. He was personable, knowledgeable, and listened to exactly the car I wanted and had it ready to go for me to test drive when I arrived. Together, him & Tom helped get a monthly leasing payment that was affordable for me. The car was available at another Mazda dealership and MJ went and got it, made sure it was detailed, and delivered it to me. This service was above and beyond and much appreciated. Once we got inside my new car, he helped me set up all the tech features. He's definitely an asset to the Mazda team and I appreciated working with him to find my brand new 2026 CX-5. I will see you all in 3 years! read more

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Today, I am going to Mazda to support my family member in a search for a new vehicle . The scheduled appointment with their salesperson MJ at Sport Mazda North went very well . MJ, the salesperson was an absolute pleasure to work with. He knew what cars were on the lot and what equipment they came with. The appointment was a success and ended with a brand new vehicle being driven home. read more

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Unfortunately, our experience at Mazda Sport North in Orlando was extremely disappointing. Our engine blew unexpectedly, so we needed to buy a new car as soon as possible. We walked in genuinely interested in seeing a CX‑70 or CX‑90 and ready to make a serious purchase. When we arrived, the only person who acknowledged us was the receptionist. We walked the showroom, went outside, sat in several cars, and even spent time looking at a CX‑90 inside -- and not a single salesperson approached us. No greeting, no "Can I help you?", nothing. What made it even stranger was that several employees looked directly at us as we walked by, but still didn't say a word. Most of them were gathered around the receptionist desk, talking among themselves while we were clearly browsing without assistance. As we were leaving, I said "Thanks for all your help" (yes, sarcastically), and someone actually replied "You're welcome," which honestly made the whole interaction even more awkward. Needless to say, we won't be buying a car here. When you're dealing with a stressful situation like a blown engine and you're ready to purchase, basic customer service shouldn't be too much to ask. read more

Sport Mazda North - Not a customer on site. We were the only ones. - Car Dealers Near Me - Longwood, Florida

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Sales & Service Review 3 Stars for Sales 4 Stars for Service My first introduction to Sport Mazda North occurred while looking to purchase a newer used model. Our salesman showed us a couple models in our price range (at least initially). After the dealer fee and other fees, the price dramatically increased. I asked if there was any discount available and the salesman quickly brought the sales manager to talk with us. My wife and I found out through the discussion that the price is what it is. No follow up on how they might be able to find something to fit our need and price range. We left. Fast forward. We purchased a newer used car at the other related dealer down South. (Totally different experience and I reviewed them separately.) Since the dealers are connected, I bring the car here for servicing since the location is convenient. So far the service has been very good. The service techs have provided good listening and communication skills. I appreciate video recap by the mechanic sent to my cell phone and the recommended servicing or repairs that can be reviewed and accepted also on my cell. Loaner cars are available upon request. If you're a "VIP", you'll automatically receive a discount, but you can also look for coupons on the dealer's website where appointments can be scheduled. The waiting area contains comfy chairs, high tables, WiFi, water bottles, and a fancy coffee machine that can create a number of espresso drinks. The men's restroom has been clean. read more

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Fair pricing on purchases and trade-ins. Never pushy. Dan Parker is the General Manager. He's always a pleasure to work with. read more

Sport Mazda North - My new 2025 CX-5 - Car Dealers Near Me - Longwood, Florida

At first I was very happy with my purchase from this dealership. Awesome customer service from sales and service. Now I see that I was sold a certified lemon that they won't get me out of. I keep having the same consistent issue with my CX-9, been in multiple loaners for the my issue to continuously still happen. My advice go somewhere else. read more

Great dealership! Friendly staff, very clean and modern dealership and knowledgeable staff. Their service department is very good. I've not had a problem with them and I'll definitely consider them when I go to buy my next car. read more

The service department always does a great job! Ray is my personal service rep and I truly feel that he has me and my car's best interest at heart. He never pressures me to get more service than I need, offers discounts when available and is friendly and respectful. I've had other service reps help me as well, and they also do a great job. In the past I didn't think I could trust a dealership to fix my car, but now it is my first choice. I told my husband that the service department does such a great job it makes me only want to own Mazdas so that I can take them to Sport Mazda. I'm not kidding. I really love this place. Also, they have a great coffee and tea selection. as well as water and popcorn while you wait. Oh, one more thing. If you don't want to wait they have shuttle service. Highly recommend. read more

good communication and assistance. nice clean atmosphere. oil change done in a timely manner.

A month ago was researching whether a Mazda would be my future car, went on site and spoke briefly with Andres Ramirez, who showed me a 2025 CX-5 Select, per my request. He was not being a pushy salesperson, which was appreciated, instead walked me around, answered my questions, and simply gave me his business card, and I was on my way home to continue my research. This Friday I returned and was able to get Andres once more to help me get a 2025 CX5 S, that was at the South location, driven up. I was not a fan of the vehicle colors available at North. Spent a couple of hours at the dealership while the documents were done: credit approval, title being changed, etc. Bud was friendly while getting the financial dealings completed, and Ms. Beth, sat with me in the new car as we set up the mobile app on my cellphone. Now I have started a new adventure with a Mazda after being a Honda driver for twenty plus years. read more

Sport Mazda North - Interior - Car Dealers Near Me - Longwood, Florida

Great and easy dealership. This review is about my experience selling my car. Kyle reached out to me on Facebook to inquire about a car I had listed. With a bit of negotiating and some clarifying photos, we reached a fair agreement - something I, as an introvert, very much appreciated. I hate, hate, HATE the traditional car sales business. I did confirm that assuming everything checked out, the manager would offer the price we discussed. I came in, and it was super easy working with Kyle. Manager confirmed the price after quickly checking out the car. Paperwork was done within 10 minutes but had to wait over an hour (it was a Friday at close and I changed the time last minute earlier in the day due to work so that's really my own fault) but I enjoyed the machine cappuccino and wrote up this review so it wasn't too bad. Walked out with paperwork shortly afterwards. Note, they can't cut checks on Friday afternoons, so don't plan on selling them if you're not comfortable walking out with payment. They do give you plenty of documents stating the payment is owed and it gets cut the following Monday. Also, they'll offer to bring you home through their corporate Lyft account! Great perk! And thank you again Kyle for making this process super easy! read more

Sport Mazda North - Beverage station, pretty solid options. - Car Dealers Near Me - Longwood, Florida

At first glance, the dealership looks decent. The sales team was courteous and professional, I was greeted upon arrival, and the online sales rep had already given them a heads-up about my visit. I originally came in to see a Tundra with 80k miles, but when I got there, it was a different story. The truck looked rough, the bed was destroyed, and it had a strong smell of sweat and chemicals. I figured minor things could be fixed, but as I started driving, I checked the odometer and saw 101k miles, not 80k. I immediately turned around. I asked to speak with a manager about the pricing, and after two hours, I finally got a response: a flat-out "no." In the meantime, I test-drove a Forester, and while inspecting the engine, I noticed rat droppings--which raised serious concerns about how well this dealership cleans and maintains its used cars. As a mechanic on the side, I know my way around cars, and it's disappointing to see dealerships buy vehicles for $1-2k, list them for $8-9k, and not even bother with proper maintenance or cleaning. After being passed off to another salesperson and having to explain myself all over again, I just had to laugh at the situation (good thing I had some popcorn). Then, after all that, I got home and received a text: "How about we knock $1,000 off the truck?" Seriously? Since when is 20k miles worth just $1k? Overall, the experience left a lot to be desired. If you're shopping here, inspect everything carefully. read more

Sport Mazda North - Actual miles compare to 81k - Car Dealers Near Me - Longwood, Florida

Bait and switch. Tell you one thing on the phone then lie/gaslight when you come in all while "not pressuring". Wouldn't want to deal with them again. read more

Horrible experience at this dealership that just keeps giving. I will never patronize a mealey family owned dealership again. Terrible customer service a little while back and now I look under the hood and find they left my plastic engine cover off to boot. I wrote an email to Jay Mealey at their request and he ghosted me completely. What a bunch of boneheads I do not recommend read more

Sport Mazda North - Email ghosted - Car Dealers Near Me - Longwood, Florida

I love the service department. Brian and Jujuan are always helping me save money. The service people send you a video of the inspection so you have a good idea of what is wrong or not. They willingly give a loaner car when needed. I've been going there for 14 years. read more

Danny was our salesman, and he was fantastic to work with, diligent service and answered questions at a moments notice. Danny also was very quick and mindful of our time, and was patient with us when we had concerns about the vehicle we were looking at purchasing (even though it was a used vehicle) The process to purchase the vehicle was smooth for the most part, and finalizing the purchase with David the finance manager was low stress and welcoming. My suggestion to any readers is to educate yourself on the vehicle buying process beforehand, and to expect that as soon you arrive to be greeted by a very optimistic salesman. (We had our eyes set on a specific vehicle, and had spoken with a rep before we got there, so our experience was a little different as far as start to finish, but there were a few moments while on property that other salesman would walk up to us to chat, as to be expected when looking to buy a car) Overall a positive experience, and I recommend this dealership. read more

Not a very well dealership at all. Came in to check out a used truck listed for $14,900 and got treated very poorly, from the moment I walked in I was greeted at least but the sales rep Luis had little to nothing to say wasn't interested at all in trying to even sell me the car I came to look at just had a very stiff attitude. I ended up talking more to the sales rep than he did to me! just an awkward feeling. Bottom line I ask for prices as well just cause I made the 45 minute commute and they have more than $4,000 EXTRA in dealership fees it's just outrageous. I read multiple reviews on line before coming on how much of a scam this dealer is and how rude they are here. I should have taken in to consideration the reviews. Now look at me one of them now. Please don't come here if you are looking for honest business. Pay attention to these reviews they're for a reason!! In total I wish I could take my time back I lost coming here but time only goes forward. read more

This was my 2nd trade/deal today at Sport Mazda North, salesman was Aaron. I wasn't sure this deal would get done but Aaron and manager Shane were super friendly and informative along the way and also offered multiple options which made it possible for me to hang in and seal this deal. Being a return customer most definitely helped. I switched between models a couple times and settled on the CX-70, which is awesome and perfect for my needs. I would suggest and recommend that you check them out too.....Thank you Sport Mazda North! read more

Had a service appointment today scheduled for 11:15am. Arrived at 11:00, checked in and told them I'd be waiting. We're a single car family so no one to pick me up. I sat there for 3 hours and 40 minutes with no update. I finally went to check on the status and was told they are trying a part and if it doesn't work they have to try another. Does it really take almost 4 hours for an oil change and to fix my radio? Did you not read what I was bringing my car in for to be prepared and know how to fix it? The last time I was here for service it was a totally different experience. I received updates via text from the technician, given a timeline of how long it would take. I don't know what has changed but when my lease is up in 3 months, I won't be coming back to Mazda. read more

Service was great, Jose Ramos was a excellent salesman. Everybody was helpful and friendly, made sure I left out happy.

We had a pleasant and painless experience purchasing a used CX-30 for our daughter. Shane and Steve worked to make sure we were comfortable and happy with the purchase. Both guys were easy going and a pleasure to work with. We had been to three other dealerships that day, so this was a great way to end the day. And the car is nice too. read more

Aaron J was great! Friendly, no pressure, just great customer service and price. Best Dealer experience ever. read more

Much better than Classic Mazda they are a scam In price better mechanics and overall service I saved over $ 3000 V's Classic Mazda in price and they also gave me more for my trade in Once u purchase a car and having problems Mazda north they will help u Classic Mazda does not know u anymore Post sales service is very important and I save lots of money for my two Mazda cars by trusting Mazda north technicians and service advisors They return the car fast and never had to go back a second time for the same problem So think about savings two ways in sales and repairs it adds up read more

Sport Mazda North - 7 islands in 7 days - Car Dealers Near Me - Longwood, Florida

Truly mazing customer service and work really well with me and my family before and during when I was on a cruise to buy my car! Christian was truly amazing from start to finish. Gave me a great deal for my trade in car. Will for sure be back for anything when it comes to buying my kids their first cars! read more

I purchased my first ever new car from here and it could not have been a better experience. Earnest was a great sales person and answered all questions and eased any feeds I had. Shane the sales manager also went above and beyond to make my experience great. I really enjoyed they took the extra step to give me "birth certificate" for my new car. I also liked that they did not try to upsell me too much on things I did not need, and worked hard to make sure I got the best deal possible with my financing. I look forward to taking my car there in the future. read more

Hi Mike, I would like to use this opportunity to convey our gratitude for a good experience at the dealership yesterday. We were assisted by David, a young salesman, who was pleasant, knowledgeable and managed to resolve all challenges for us. We left with a 2013 Infiniti for our son, which is what he was looking for. Have a request though - the car cane only with one key fob, and David left a voice mail for the person who traded the car. He also mentioned that the sales manager, if the second key does not get recuperated, will be able to cover the cost of a replacement. Thank you in advance for your consideration! Sincerely, Paul Teodorescu read more

Sport Mazda North - Infiniti G37 - Car Dealers Near Me - Longwood, Florida

Unlike my friend Amanda C., I did not come here to buy a new vehicle - I bought mine out of state, with a Costco price (that's another, almost irrelevant story for the purpose of this review). Instead, we've been coming here even before Sports Mazda bought it from Corey Fairbanks, what, almost two years back? * We've heard all the stories about dealership offering good service but at a high price, but we figured: they're fairly close by; we'll never buy, say, tires or even a battery from them, and the car is new/in good shape... so how much can they hurt us? So far, their service have been pretty good. Our latest visit was only for a tire rotation, which was going to cost me $20 + tax. Somehow they applied a loyalty discount, or something, and I got it for under $16 all in, and that includes a car wash. Took a total of an hour, which is pretty darn good. People at the dealership are all professional and courteous, and serious about masks. So, as long as they keep the good service up and don't gouge me, I'll continue to be a happy customer. * I didn't want something else to sidetrack this pithy review, but Yelp has seen fit to COMBINE all the ratings and reviews for the previous owner, Corey Fairbanks, with the current one (Sport Mazda). I don't think this is right. Also irritating is the fact that they have almost 300 reviews they don't 'recommend'! Whoa! What is going on! It's not like a car dealership is a good candidate for writing fake reviews, good, bad, or indifferent. When this sort of thing happens, it makes us question their 'algorithm'. Yelp needs to fix both of these things, but the 'how' is above my pay grade. read more

If you take a look at my review for another local car dealer, you'll note it's not what one would call, friendly. My point is, I don't give out 5 stars lightly. I probably could have gotten a slightly better deal but the attitude and professionalism displayed by their sales person, Tiago, as well as his direct manager, Alex and with their service manager (who has been with the company 21 years!), in my visit a few days later, I'm completely pleased to give this review. Bravo to for emphasizing customer service and for his ability to hire good ones. read more

we sold my Tesla to sport Mazda. Josh was our contact. You could not asked for a more friendly, knowledgeable person for this transaction. I had been to other dealers and they were very plastic. Josh is authentic and was a joy. read more

Mazda Cars give your that upper class feel without the price tag including the locations. Free snacks and beverages and television while you wait. They wash your car and the cars themselves are reliable, forward thinking in style that every other car company copies them and the interior is comfortable and stylish. I have the Mazda CX-5 in red. read more

I have had the best and easiest time buying my new car. Mr. Chris has most of the paperwork work done before I arrived. i test drove the new one, signed on the dotted line and that was all was to it. Less than 2 hours. Of course Ms Beth is a dream to work with. i highly recommend Mazda Sport North. 8th car Ive bought from them. read more

Purchased our car here and appreciate yard the through experience and friendly/no pressure staff. Our sales associate Ashley was very knowledgeable, flexible and professional. After a disappointing experience at another dealer, this place was breathe of fresh air. Would definitely recommend! read more

It's been a long time since I've shopped for a used car and the market has changed significantly. My son had saved up enough to buy his first car and we spent quite a few days shopping around and getting a feel for prices and what fits him best. Of all the dealerships in the area we visited, we felt that Sport Mazda was the most straightforward and had the best inventory. Our sales associate, Christian was excellent to work with. He made sure we found the right car for our budget and that we were completely satisfied with our choice. I will definitely be back to see him when it's time for my next car. read more

Sport Mazda North - My son's new-to-him 2013 Honda Civic, purchased at Sport Mazda North. - Car Dealers Near Me - Longwood, Florida

Had a good experience buying a new (to us) car tonight from Steve Johnson. He wasn't pushy, listened to what we wanted, and was willing to work with us to see what we could make work. We told him our ideal payment per month and he showed us what cars he may be able to make work. After narrowing down to a car we then talked rudimentary numbers and were able to see if it was doable before taking the car out for a test drive. He was able to answer our questions. I appreciated his willingness to work with us on numbers. read more

Made the mistake of being interested in a used car they had. They sent me an invoice with an extra $1,700 in fees, which was 17% of the vehicle's cost before tax, tag, and title. They were mostly BS fees added to an already overpriced vehicle and higher than most dealers, including my local Jaguar, Mercedes, and Mazda dealership. I was asked not to be contacted again, but while I was working I received a text offering me a new deal! It was the same quote. I also got an email offering me an exceptional deal! It was the same one, marked at a whopping $0 off. That spurred me to write this review. read more

This review specifically relates to the service department. A year ago I had a specific repair/service done to my vehicle, that after should have lasted another 50-70k miles before the next service. This dealer provides a video summary of their inspection on every visit showing all the of the work that needs to be done. I save every video. Well recently after going for an oil change, I was told I needed the same service I paid over $500-$600 dollars for last year in the newest video summary of repairs needed. The component was in "bad shape." I immediately told my service assistant how could that be as that was done last year. I pulled the video from last year on my phone and had them look up prior receipts. They were perplexed and immediately tried to explain it away. You either did the work or you didn't. I paid for my oil change that day and found a local mechanic I could trust to work on my vehicle after 9 years of using Sport Mazda North. read more

if you plan to buy a used car here, take it to your private mechanic and get an inspection. I purchased a car and they didn't even change something simple as the air filter. Gave me the runaround and 1 million excuses. And acted as if they were doing me a favor. Terrible customer service. read more

I came in for an $80 synthetic oil change, and came out paying $237. To add insult to injury, if I did what they told me I needed, it would have cost me $290 more. I have a Mazda 6 that is less than two years old and has fewer than 20,000 miles on it. The car is well taken care of and is driven under normal conditions. The oil change was approximately $80, which I think is a fair price. They scared me into purchasing a brake fluid replacement flush, which added another $135. When I subsequently read the maintenance schedule for Mazda, there was no recommendation for changing the fluid at this interval, and I had at least another year to replace it. They stated that the fluid was dark due to a breakdown, which in hindsight I do not believe, nor have I ever had any car needing brake fluid replacement/flush in any interval near this. Unfortunately, when they scare you into something as serious as brakes, you take it seriously. They also recommended a cabin air filter, stating mine was dirty, along with a foam cleaner for the evaporator core. For this service, they wanted $160. Fortunately, I did not go for this service and subsequently went to another mechanic, who put in a name brand cabin air filter and sprayed the evaporator for a total of $35 and literally five minutes of labor. The mechanic also stated that the filter really did not need replacing, but because he had already taken the old filter out to look at it, he might as well replace it. Another service that Sport Mazda tried to push on me was a wheel alignment, due to uneven tire wear. The other mechanic also looked at the tires and showed me that the tire wear was totally even and the car did not need their $115 alignment, telling me that they probably would not have even put it on the rack. I went to a Mazda dealer figuring that although their prices might be slightly higher than other mechanics, they would be fair and honest. I am appalled they were trying to take that much advantage of me as a young female customer, coming in for an $80 oil change. If I had taken all of their suggestions, it would have cost me more than $500 for a routine oil change. This is just wrong. read more

Salesman Igor was extremely knowledgeable and honest. No pressure, just helped us find the car for us. This is the 2nd Mazda we have purchased from him. Would definitely recommend this dealership. read more

100% Full TRANSPARENCY!!!!! I shopped a few of the local Mazda dealerships in Orlando and mostly everyone of them are still doing it the old fashion way, hiding rebates showing combined discounts AND not answering emails in timely manner. However Beth and Jose were on the ball. Beth said she got with the GSM Paul and they were all about giving me the information that I had requested, NO GAMES here, everything was clear and no hidden extras. Everything was itemized. When we picked up our Mazda 6, Dan the GM introduced himself and asked how our experience was and wanted to know if we had any other questions. David did our paperwork and was very efficient and explained every document properly so we understood what we were signing. OVERALL this was a GREAT experience. If your looking for Mazda don't waste your time with the other Mazda stores in Orlando, go right to Sport Mazda North they won't waste your time. Thank you Beth, Jose, Paul,Dan and David you are all true professionals. read more