Not the best selection for rods - short ceilings and hard to look at any rod over 7- They have a…read morewonderful selection of swim baits and lures! Very cool and dope atmosphere

Very impressive display of merchandise. Great graphics on the outside of the building…read more Zero customer service skills.

Very friendly people to help and resolve a wrong item that I received. The delivery is quick with…read moreno shipping charge when ordered at the store.

I like your store for local sports attired for all of the Chicago sports. There is a variety of…read moredifferent t-shirts and jerseys to pick from. I am disappointed in the collage attire and that Rally House doesn't represent more in-state schools like Illinois State University. Not all students attend 10 top schools like Indiana University...why is that an option anyway.

Amazing customer service by Takesha. She was so welcoming and pleasant. I didn't have a gift…read morereceipt for a few items and was thorough advising me the process of in store credit. She went above and beyond for me. Kyle was also super helpful. Overall great experience at this location.

What an amazing experience!!! My daughter got her first pair of spikes/running shoes. We were a…read morelittle confused at first because we have never dealt with spikes. Thankfully we asked Austin to help. He was so helpful, and he even showed my daughter and I how to put the spikes on the shoe. He was very kind, the whole time, even to the moment I left, what a polite guy. If you're looking for any shoes, and need help, Austin's your guy.

So glad I found this store!! What a gem!! I came in a few nights ago looking to get my children ski…read moreequipment as they have joined a local ski club. Kevin, was super professional, informative, patient and friendly. He helped me find 3 pairs of boots and skis for my kids. The selection they have with sporting goods is unmatched. They have every thing a parent or new athlete could possibly need. Prices are great and some of the items are in new condition!! I will update with photos soon, as I plan on going back to get more items.

I have stopped in this store over the last 10 years. In the last 6-8 yrs. the quality/customer…read moresupport of this store has dropped dramatically. I purchase golf clubs primarily. I have found no deals on any golf clubs here in the last 6 yrs. If I find a club I need to fill a broken set, it is always priced too high (they are higher than any other Play It Again Sports (PIAS) by 20-500% for exact match club brands) and they are unwilling to negotiate a lower price except by less than 5%. By comparison to other Play It Again Sports - Shaumburg, Crystal, I was able to purchase the 2 needed clubs at 25% and 16% of the "negotiated" price of an identical club at the Waukegan Ave PIAS store. I do not recommend this store for any golf items. I will never again go to this store for any reason. It is not worth the trip (25 mi.) to waste my time. DB

First time in a Sierra store. I didn't realize they were also part of the homegoods/tj maxx/…read moreMarshall's group. This location has a large selection for activewear clothes. Women's clothes had a larger selection than men's. They also carry some food items. Check them out for some good deals on brand name items.

In August 2025 my wife and I purchased a suit case from Sierra after looking for one for months…read more Our vacation was after thanksgiving so we didn't use it for 4 months. When we used it in November for the first time everything was fine until we tried to use the handle, after all the clothes filled up the suit case, the handle wouldn't not pull out. We went the entire trip pushing around the suit case without the ability to use the handle. I waited until January and decided to take the suit case back to the store after only using it once. I just wasn't right. The store could do nothing and recommended calling customer service. I called customer service and they asked for the date of purchase, my tjmax credit card number, my name, address, phone number and E-mail address. They said that they would research it and get back to me. 5 days later they got back to me and said since it was past the return policy date they could do nothing. Really! Why didn't they tell me that up front when I provided all that information. What a waste of time! Never did the customer rep. or store say anything regarding the return policy until they decision was made. Now I'm stuck with a suit case with a handle that doesn't work. They just lost a customer and they don't care. I have other choices like Amazon, Costco, Sam's Club or Kohls. Not Sierra!

The single biggest drawback this shop has is being in Cook County, which has been waging war on the…read more2nd Amendment and those who might be interested in exercising that right. That said, Eddie may be THE best gunsmith in the whole area. Krebs is great, but overall seems to have lost interest in dealing with the public, which is sad. Marc has always had a high sense of self-value while Eddie is very down to earth yet knows more about guns - of all types - than anyone I have run into. If you have a firearm that doesn't work (and a FOID card - Eddie is strict about the law, even the useless version in Cook County), bring it here. Or come around to chat with other gun guys, whether you are an old pro or a newbie. All are welcome. OTOH Amazon buyers like Bo Jangles will probably be happier going to Maxon or Cabelas, where you can buy a gun and not be "bothered" by people who love them.

Sure, he is a one man band but I guarantee that he knows more about firearms than most salespeople…read morein bigger stores. Don't do there if you are in a rush but do when you need someone with experience to talk to and advise.

Great equipment and Bait, very satisfied with the taxidermy…read more , Jim( and Jen) do very good work.

Used their Taxidermy service for my fish. Hard to find this service these days but someone told me…read moreabout them. I had a Koi fish that was about 14 inches long. Got the fish when it was 4 inches long so when it died after 10 years, I decided to have it mounted. Most taxidermy shops only do game fish but the owner at this place had no problem doing my Koi. The service took about 4 months to complete and I was very happy with the way it turned out. The color scheme was exactly like the fish when it was alive and it was positioned on the plaque as I had requested. Use them for your fish. Use them for your fish.

I've been shopping at this store for years and they experience has always been great. It seems to…read morebe a busy store but they juggle the customers well, while also being patient. I've taken my 80 year old mother in and they were beyond patient with her, the only negative was the fitting for her was WAY OFF! It caused a slow down in fitting because the size was way too small so everything hurt her feet until we found the correct size and shoe. Numerous times I've been lucky enough to be helped by Noel and he's always so polite and efficient. He offers suggestions and is able to bring out multiple shoes at once. He will walk away but check back allowing for me to try on shoes at my pace and not feel rushed. He's truly an asset and appears to lead by example for his fellow co-workers. The return policy and VIP program are definitely worth it. It's hard to grasp it at first but in the end, it's worth the price for the rewards. I've returned shoes and socks within the 90 day window and it's the easiest process and no questions are ever asked. Today there was an error on my receipt that I noticed after checkout. I called Noel to talk about it and it appears to be a computer issue that I need to fix with the corporate office. He gave me the corporate phone number and his email just in case I need further assistance after I call corporate. I've always received great customer and will for sure continue to shop at this store.

I'm a VIP Family member and wanted to treat my son to a new pair of running shoes and an…read moreevaluation. They were busy and the greeter informed me that it might be a while since we were getting the running evaluation. As we were waiting, we were not sure how long it was going to take so we decided to just buy a pair of shoes and so an evaluation some other time. We went looking for the person that greeted us and she said she still couldn't help as she is not authorized to ring someone up. So I asked, "I just want to buy shoes, so I have to wait until they are done with their customers? She said yes. I walked up to a guy and asked, can you just ring me up? He stated, "I'm going to ring up this customer and you will have to wait until one of the associates are done as I have 3 other customers. So, I just walked out and they didn't get a sale. What that associate could have done was - "I can ring you up after I ring up this customer!" I wish they had someone hat can just ring up customers that just want to buy and go. I was not going to wait for who knows how long just to buy a shoe. I won't go to this location anymore and just order online since I have a discount with my membership. I will weigh my options with other running stores when my membership is up.

I love this Dick's Sporting Goods location. First, it is always pretty clean and well organized…read more Second, there are decent sale items and friendly staff work here, especially at the registers. Third, and probably my favorite feature right now, is a robust Free People Movement section. FPM is a wonderful brand, with cute style but also very functional, comfortable and durable. My daughter's love this brand so their clothing and accessories make nice gifts. I have noticed that not all Dick's locations carry Free People. So I appreciate the variety found in their section here. The only thing I don't like about this location are the constantly locked dressing rooms and having to ring the bell or hunt someone down to try on garments. It's an inconvenience, especially if you have limited time to shop. Check out the licensed team sports wear and the second floor for higher end outdoor brands like Columbia and North Face. They have a vast selection of shoes too.

Dick's Sporting Goods sells every sort of sporting equipment along with sports themed apparel,…read moreincluding licensed wear of your favorite teams. This store located in Schaumburg, IL is one of the larger ones we've visited, with a huge atrium and two stories of various wares. We came soon after it opened and it was SO empty. But there were people available to help, along with open registers to quickly check out. Maybe because there were so few people, the associates seemed to be going out of their way to be helpful and friendly: from the talkative cashier to the disabled greeter in the wheelchair using an artificial voice generator. The most important thing was that we found what we were looking for in this well stocked, giant store: Fighting Ilini branded socks and banner to gift our friend's son who had just recently decided to go to my alma mater.

Always friendly, talkative, and very helpful. These guy know their product and can help you out…read morewith question and applications of some of the stuff they have there...and customer statisfaction is tantamount. Bought stuff there before....will be back cause the Night vision goggles caught my eye.....to continue... the store isnt huge but it is chock full of stuff...this may fall under the topic of man cave stuff for the outdoorsy type...or halloween, or paintball or prepper. Good parking off the main drag and not far from the northside if one needs anything. 10 percent off to service men and first responders (ask anyway)

I have been working with Tom for all our trophy needs for awhile. He's great! He listens and…read moregives us a beautiful product. We are so happy to have them in Marengo!