Walked in without an appointment to get my glasses readjusted, and they were very helpful in fixing…read morethe issue with my glasses!

I haven't been to the optometrist in over 10 years. Decided to get checked out since I was having…read moresome issues with distance (blame that cursed computer screen). My hubby went here so told me this place was really great. The doctor is super friendly a d explains everything well. They take retinal photos which for the science nerd in me, was super cool to look at. In the end, I still have 20/20 vision (whoot whoot), and just need to stop staring at my computer all day (humph!).

I am reviewing My Eye Doctor on Shadeland Ave. Like others my initial visit was not good. I was…read moregiven a prescription for contacts that I could not wear. The prescription was not the same as my sample lenses. Because the lenses were purchased at Costco and one used before, I realized what was wrong, I was stuck with $200 of contacts I could not wear. They asked me if I would like a re-exam and I refused, what good is it going to a Dr. who already screwed up. Temple was kind and understanding but limited on what she could do. I received a questionnaire from the corporate office and filled it out with the facts (as above) It stated they would like to talk further and asked if it was ok to call. Of course. That call got action. Temple, who had already been so caring called and explained who the new Dr. was. What he would do before selling contacts and they offered a free eye exam. I agreed, with some hesitation and embarrassment. It was not necessary as they were welcoming, and the new eye Dr. spent about 45 minutes making sure the new contacts would fit. He even recognized I did not want daily wear contacts and gave me a test pair that were really comfortable. As fate would have it my husband hit my hand when I was placing a contact in my eye, and we have never found it. Upon calling, Temple, I was given a new pair and explained I didn't feel I was reading menus as well as I could. They included another contact to try, after talking with the Doctor. Contacts are now comfortable, and I am able to read a menu. I am going back again. Great difference with a doctor who knows what he is doing from one who does not.

Utmost professional and organized office. The staff and physician are always punctual, friendly,…read moreand very patient with all of my copay questions. I chose this location purely for convenience & my insurance 3 years ago and have had a better experience at this office than at my current Chicago MyEyeDr office. I try to return her when I can come travel back to Indy for work

I have been a patient here for over 20 plus years. Dr. Forniss and her staff are professional and…read moreresponsive to the needs of the patients. Most members of my family are patients of Dr. Forniss. Dr. Forniss is thorough and does not rush you when you are there. She listens to your concerns and makes the appropriate referrals. Darrel is a family favorite because he is amazing. Darrel knows the types of frames I like, he has the latest frames when I make my selection. Forniss Optometric is absolutely AWESOME!!!!! Bring DARREL BACK PLEASE!!!

I've been going to Dr. Forniss since I was in high school…read more As always Dr. Forniss makes you feel like a family friend because she's so welcoming. She's very personable and i always feel comfortable when I'm there! I'll brag on the staff... they're extremely nice and helpful too!! Thank you Dr. Forniss and staff for you awesome customer service . P.s.... the store is clean too!!

My husband and I were looking for a new re doctor. My coworker recommended this location. It is…read morevery convenient if you work at IUPUI or anywhere downtown. They have free parking. Also I was able to get an appointment fairly quick. This location is for training medical students (future eye doctors). I appreciate how thorough the eye check up is and that you see a student and a doctor. I will caution that the appointment can take anywhere from 1 hour-2 hours. I wasn't prepared for that beforehand. Also they have a large option for glasses and contact lenses. I have a follow up appointment and I look forward to going to se them again.

Do not go here! They lie about prices…read more This was my first time at an eye doctor. I really didn't need glasses but wanted them for college to sharpen edges when I look at the overhead for a far. I wanted these cute Kate spade frames so I asked how much . The girl that help me said with everything included including visit it would be $350 up front and if insurance paid anything they would refund me what I over paid.I knew the frames were a bit price so I agreed and paid 350 right there. The bill came saying I owed $39 dollars- which isnt much but as I look at the bill I see the the frames cost 254 the lens cost $ 100 and I only needed one eye delt with it was even very low at -25...which like i said i really didnt need glasses they added all sorts of things to the lenses without asking anything and then it said my appointment was $191 because it was comprehensive. I was litterly with the eye dr. for 10 min and he said I have about perfect eyesight. Well, my insurance did pay some. So all together it came to $541. I paid the 350 plus the $39 I guess my insurance didnt pick up. What a sham. Beware of this place . They also dont contact you if you need to pay what's left even though I have called multiple times during office hours without a call back. So I got a late fee. I have to do it over the phone because I am in nursing school and have zero time to make that trip. Save yourself money and a headache. They are not worth your time

Drove all the way from Zionsville on Saturday. Sign taped haphazardly on the door stating Saturday…read morewas by appointment only. Would have been great to know. Can someone please update their social media. Also based on the care of the signage, lawn and porch, owner didn't seem to have much pride in his business.

They have Swissflex, need I say more? They are the only ones that carry Swissflex, in all of…read moreIndiana; not just Indianapolis, need I say more?? Heather was super helpful and knowledgeable about processing insurance benefits and getting my glasses ordered. She was also knowledgeable about what I would need to fix a broken pair of frames I was still rocking because I cannot for the life of me find my only other spare pair. In the heart of Broad Ripple they have a parking lot which is a beautiful rarity in Broad Ripple that I appreciate! I cannot wait to get my new glasses in about two weeks hopefully sooner. *fingers crossed*

Came here for an eyeglasses event and had such a great experience from start to finish…read more The owners, Jessica and Lyle, were incredibly friendly and welcoming, which immediately made the atmosphere feel comfortable and personal. They had a huge selection of frames to choose from, so there were plenty of styles to browse. Nathaniel was especially amazing throughout the process. He was super friendly, patient, and helped make several modifications so I could find the perfect pair. I never felt rushed, and he really took the time to make sure everything felt right. They also had a bartender serving espresso martinis during the event, which was such a fun touch. I ended up having a chilled white wine and enjoyed it while trying on frames. It wasn't planned as I was just going to browse, but I did end up purchasing glasses, and honestly, I've never spent this much on a pair before or added so many personalizations, but it truly felt worth it. They carefully fit the glasses, made sure the lenses were correct, and sent me home with a cute bag, case, cleaning cloth, and lens spray that can be refilled anytime, which I thought was such a cool perk. Definitely recommend this place if you're looking for quality glasses paired with excellent customer service and a more personalized experience.

Love the staff at RA Opticians! They make me feel like family. I look forward to shopping there…read moreand love to support a local business. Ann Federwisch

Quick and painless service! I've seen Dr. Tawfeek a few times and today I saw the new Doctor. Both…read moreare great and professional. Staff is friendly as well and it is a convenient location as I love Costco. You do not have to be a member to utilize the services provided.

This is my second year using this office. The doctor and staff are extremely nice. The doctor…read morelistens to you and explains everything about your eye health in detail! They also have a machine that takes a picture of your eye instead of having to be dilated. It costs $30 and insurance doesn't cover it, but we'll worth it not to be blind for the next few hours! It is located in Costco but is not a part of Costco. You can come to this office without being a Costco member, but you have to be a member if you want to purchase glasses there.

The eye exam and Dr. Snyder was fantastic! Ordering the glasses went smoothly as well. We ordered…read more2 sets of glasses, the sun glasses came in on time (although no one contacted us to tell us they were in). We called after 2 weeks to see the status of the glasses and that was when Zack said the sunglasses were there but they didn't have the clear set. I had to ask why and was told that they would call back to let me know why . A call was never made to me so I waited a couple of days and called again! A representative a woman stated that the glass maker told them that they had lost the glasses and now had to order the frames and it would be another couple of weeks!!! By this time , I was livid not only do they not keep on top of glasses that were ordered but no one contacted us to tell us of a delay and why. That is horrible Customer Service, do they not care to take care of a client from start to finish or is it, that once they have my money the sale is over!!! We feel that the prices of the glasses weren't cheap so the service should be top notch. Once the clear glasses did come in, we were contacted but we shouldn't have had to do all the reminding and follow up. Our understanding would be much more agreeable if we were contacted as soon as the sunglasses came in and they already had the answers on the reason why the clear glasses weren't ready on time. My review is mixed : The eye exam a 10 The glasses a 4 maybe. V Guertin

You will receive the very best eye care to be found. I am so fortunate to have met Dr. K. Snyder…read moreyears ago, as now I have issues that require monitoring. So thankful to have her care. And I always can get immediate care when it is needed. I can count on a response from her team whenever I contact the office. Steve and Tim are delightful whenever I call or visit the office. You'll be so glad to become a new patient at Infinity Eye Care! Betsy Gambaccini