I have been a patient here for over 20 plus years. Dr. Forniss and her staff are professional and…read moreresponsive to the needs of the patients. Most members of my family are patients of Dr. Forniss. Dr. Forniss is thorough and does not rush you when you are there. She listens to your concerns and makes the appropriate referrals. Darrel is a family favorite because he is amazing. Darrel knows the types of frames I like, he has the latest frames when I make my selection. Forniss Optometric is absolutely AWESOME!!!!! Bring DARREL BACK PLEASE!!!

I've been going to Dr. Forniss since I was in high school…read more As always Dr. Forniss makes you feel like a family friend because she's so welcoming. She's very personable and i always feel comfortable when I'm there! I'll brag on the staff... they're extremely nice and helpful too!! Thank you Dr. Forniss and staff for you awesome customer service . P.s.... the store is clean too!!

My husband and I were looking for a new re doctor. My coworker recommended this location. It is…read morevery convenient if you work at IUPUI or anywhere downtown. They have free parking. Also I was able to get an appointment fairly quick. This location is for training medical students (future eye doctors). I appreciate how thorough the eye check up is and that you see a student and a doctor. I will caution that the appointment can take anywhere from 1 hour-2 hours. I wasn't prepared for that beforehand. Also they have a large option for glasses and contact lenses. I have a follow up appointment and I look forward to going to se them again.

Do not go here! They lie about prices…read more This was my first time at an eye doctor. I really didn't need glasses but wanted them for college to sharpen edges when I look at the overhead for a far. I wanted these cute Kate spade frames so I asked how much . The girl that help me said with everything included including visit it would be $350 up front and if insurance paid anything they would refund me what I over paid.I knew the frames were a bit price so I agreed and paid 350 right there. The bill came saying I owed $39 dollars- which isnt much but as I look at the bill I see the the frames cost 254 the lens cost $ 100 and I only needed one eye delt with it was even very low at -25...which like i said i really didnt need glasses they added all sorts of things to the lenses without asking anything and then it said my appointment was $191 because it was comprehensive. I was litterly with the eye dr. for 10 min and he said I have about perfect eyesight. Well, my insurance did pay some. So all together it came to $541. I paid the 350 plus the $39 I guess my insurance didnt pick up. What a sham. Beware of this place . They also dont contact you if you need to pay what's left even though I have called multiple times during office hours without a call back. So I got a late fee. I have to do it over the phone because I am in nursing school and have zero time to make that trip. Save yourself money and a headache. They are not worth your time

I am reviewing My Eye Doctor on Shadeland Ave. Like others my initial visit was not good. I was…read moregiven a prescription for contacts that I could not wear. The prescription was not the same as my sample lenses. Because the lenses were purchased at Costco and one used before, I realized what was wrong, I was stuck with $200 of contacts I could not wear. They asked me if I would like a re-exam and I refused, what good is it going to a Dr. who already screwed up. Temple was kind and understanding but limited on what she could do. I received a questionnaire from the corporate office and filled it out with the facts (as above) It stated they would like to talk further and asked if it was ok to call. Of course. That call got action. Temple, who had already been so caring called and explained who the new Dr. was. What he would do before selling contacts and they offered a free eye exam. I agreed, with some hesitation and embarrassment. It was not necessary as they were welcoming, and the new eye Dr. spent about 45 minutes making sure the new contacts would fit. He even recognized I did not want daily wear contacts and gave me a test pair that were really comfortable. As fate would have it my husband hit my hand when I was placing a contact in my eye, and we have never found it. Upon calling, Temple, I was given a new pair and explained I didn't feel I was reading menus as well as I could. They included another contact to try, after talking with the Doctor. Contacts are now comfortable, and I am able to read a menu. I am going back again. Great difference with a doctor who knows what he is doing from one who does not.

Utmost professional and organized office. The staff and physician are always punctual, friendly,…read moreand very patient with all of my copay questions. I chose this location purely for convenience & my insurance 3 years ago and have had a better experience at this office than at my current Chicago MyEyeDr office. I try to return her when I can come travel back to Indy for work

I was in and out super quick for my annual exam. I appreciate how they take time to explain…read moreeverything they are checking and what I should look for and expect based on my eyes. I wasn't due for glasses at this visit, but last year they took the time to find glasses that were a good fit for my face and still also stylish.

Truly excellent customer service, and a surprisingly good eyeglasses frame selection, from a small…read morelocal business. They keep getting odd requests from me: they converted a beloved pair of prescription glasses to non-prescription sunglasses after I had LASIK surgery (perfect tint, anti-reflective, polarized, AWESOME); now they're making me night driving glasses (no tint, anti-reflective). I found the perfect frames, too -- and finding frames that look good on my face is nearly impossible. Very happy with this business.

The eye exam and Dr. Snyder was fantastic! Ordering the glasses went smoothly as well. We ordered…read more2 sets of glasses, the sun glasses came in on time (although no one contacted us to tell us they were in). We called after 2 weeks to see the status of the glasses and that was when Zack said the sunglasses were there but they didn't have the clear set. I had to ask why and was told that they would call back to let me know why . A call was never made to me so I waited a couple of days and called again! A representative a woman stated that the glass maker told them that they had lost the glasses and now had to order the frames and it would be another couple of weeks!!! By this time , I was livid not only do they not keep on top of glasses that were ordered but no one contacted us to tell us of a delay and why. That is horrible Customer Service, do they not care to take care of a client from start to finish or is it, that once they have my money the sale is over!!! We feel that the prices of the glasses weren't cheap so the service should be top notch. Once the clear glasses did come in, we were contacted but we shouldn't have had to do all the reminding and follow up. Our understanding would be much more agreeable if we were contacted as soon as the sunglasses came in and they already had the answers on the reason why the clear glasses weren't ready on time. My review is mixed : The eye exam a 10 The glasses a 4 maybe. V Guertin

You will receive the very best eye care to be found. I am so fortunate to have met Dr. K. Snyder…read moreyears ago, as now I have issues that require monitoring. So thankful to have her care. And I always can get immediate care when it is needed. I can count on a response from her team whenever I contact the office. Steve and Tim are delightful whenever I call or visit the office. You'll be so glad to become a new patient at Infinity Eye Care! Betsy Gambaccini

I received great service and professional support staff. People were friendly overall.read more

I had a really positive eye exam here a week ago after being years overdue for an eye exam. I tend…read moreto drag my feet on the self care/health department (no hair cut in over a year...anyone?) but I had heard great things about Invista Optical from a friend and it didn't hurt that they're conveniently located one mile from my house. I was able to easily schedule my appointment over the phone after a few rounds of phone tag and found a lovely appointment at the end of the day on a Friday to make for easy work scheduling. All three of the staff I encountered were professional and answered my questions about COVID safety precautions and cleaning processes. They also took my temperature upon entry. This particular visit was just for an eye exam but it's worth noting that they have a fun lineup of prescription (and non) sunglasses and glasses. Invista Optical is conveniently located a little over a block from the Cultural Trail and Mass Ave action making it especially handy for downtown dwellers and employees. Would recommend!

Check in person was really nice and understanding to a walk-in . The doctor saw me under 5 minutes…read moreof me walking in and was extremely professional and friendly before during and, after. 11/10 experience.

Look, now this is my vision of a well-run medical office. They have the foresight to focus on good…read morepatient service. All of my contacts with the front office have reflected that - including on the phone. That's refreshing; we all know what a spectacle it can be to call a doctor, with phone trees and long holds and no appointments open for months. Dr. Clay Jones is my doctor there. I don't believe I've ever seen the others. Apparently he's good, as I can now see better (when I wear my glasses.) He remembered me from last year, and we had a pleasant, light conversation. Always nice not to feel invisible. The site is okay. It's within view of downtown. The medical office building is connected to the hospital, and while it's nothing special at first glance, upon closer inspection, there are decent food and coffee spots inside the hospital (on the ground floor.) The parking garage costs a few dollars. Since cash use is fading, I've noticed they now accept credit cards. A bright person will bring sunglasses for their trip home after the dilating eyedrops. And keep in mind, you clearly shouldn't drive right after the appointment. If you must drive yourself, factor in time to lazily wander the hospital afterwards. Strolling through the gift shops and cafes might make it less dull. From my perspective, Abrams Eye Care operates with an aura of efficiency and hospitality. I'd rate them high on the charts.

I have been a customer of Potter eye care for a while now. About five years ago, I moved to…read moreNortheast Michigan. I still come back to McCordsville once a year to get glasses. Jamie is the BOMB! Her attention to detail and the willingness to go the extra mile is really unprecedented. I love their funky selection of frames! I think it really says a lot that I would drive six hours to get my glasses. I know it sounds a bit crazy, but pay them a visit and you will see why!

I have been coming here for years and I love it! I've been wearing glasses since I was a kid, and…read moreit sounds so silly, but before Dr. Potter, I had never had an eye doctor who I felt really cared whether I can actually see or not. He remembers details about me and checks in on a personal level during the exam and truly listens to my concerns. Exams are thorough, and Dr. Potter is honest--he has told me when my prescription changed very little and I didn't need new glasses. I don't feel like they pressure you to buy an expensive pair of new glasses just because you're there, which I can't say for some other places I've gone. The rest of the staff is also SO friendly and they make the visit fun. There is a huge selection of very cool frames with a good price range. Glasses can be expensive anywhere you go, but you can get a nice pair here reasonably priced or you can get pricier designer frames, as well. I have done both and been satisfied. I love it here!