Today I visited Dick's Sporting Goods at the Los Cerritos Center, and I had the privilege of…read moremeeting an exceptional young employee named Damien, who is only 17 years old. I have been in business for many years and have met thousands of people throughout my life, but every once in a while, you come across someone who leaves a lasting impression on your heart. Damien was one of those people. From the moment he greeted me, he treated me with kindness, respect, and genuine professionalism. Every word was spoken with courtesy: "Yes, sir," "Thank you, sir," and "It's a pleasure to help you, sir." His manners, patience, and willingness to assist were truly remarkable. As I spoke with him, I couldn't help but think back to my own teenage years. Damien reminded me of a time when respect, humility, and strong values were the foundation of a young person's character. Seeing such a respectful and hardworking young man today touched me deeply. In fact, I had tears in my eyes because it gave me hope and reassurance that there are still wonderful young people in this world. His parents deserve tremendous credit for raising such an outstanding young man, and Dick's Sporting Goods should be extremely proud to have Damien representing their company. He is a shining example of what customer service should be and what good character looks like. Damien, thank you for your kindness, your professionalism, and your respect. You made my shopping experience unforgettable. Young men like you are rare, and I hope your managers recognize what a valuable asset you are to their team. May God bless you and your future. Keep working hard, stay humble, and never change. The world needs more young people like you.

I rarely make bad reviews but my gosh, if you can avoid going here, please do at all costs. Not…read moresure if it's this location but wow, they need to work on their management. Legit WORST customer service. Just a bunch of lazy staff yawning and chatting around like it's actually insane and embarrassing and give attitude when they actually have to work. It's not even just the shoe section, it's also the cashiers. I really wonder if they get trained to be lazy and stand around yawning.. It sucks because it's actually such a good place to buy shoes, apparel, gear, etc and the workers make it such a BAD EXPERIENCE. Don't come here..

I went to exchange an item I bought online for smaller size. Of course I found something and bought…read moreit. I'm adidas member so used points get 20% off my item.

Over the last two and a half months, I have made approximately nine purchases through the Adidas…read morewebsite using both home delivery and the Click & Collect service. During that time, I successfully picked up orders from the Adidas Los Cerritos store on four separate occasions without any issues. My experience has always been simple: I enter the store, wait in line, provide my order information, and an associate retrieves my purchase from the sales floor or back stock. Unfortunately, my most recent visit was completely different. When I arrived to pick up my prepaid order, I was assisted by an associate named Angel, who has a "Trinidad" tattoo on his neck. From the beginning, his attitude was dismissive and confrontational. After I provided my order number, he told me he could not release my order, even though the exact item was visibly available on both the sales floor and in the back stock. I calmly explained that I had successfully used Click & Collect at this location several times before, but he repeatedly interrupted me and insisted he could not provide the item. My only goal was to pick up merchandise I had already purchased the night before. Angel eventually checked on the order but returned saying it was not ready for pickup. I explained that I had already paid for the item and it made no sense to purchase it again. Another associate, Michelle, then stepped in and handled the situation professionally. She took my name, phone number, and order number and said she would investigate the status of my order. Unfortunately, Angel's behavior escalated. He became verbally aggressive, using profanity and making comments such as "shut the f*** up" and "I swear I'm going to s*ck you." He then called for store security, despite the fact that I had remained calm and respectful throughout the interaction. Several customers waiting in line witnessed the incident, making the experience even more embarrassing. I informed Michelle that I wanted to file a complaint against Angel. She apologized and said she would speak with the store manager, a gentleman with blonde hair who wears glasses. I explained the situation to him, and he stated that the Adidas website was providing incorrect Click & Collect information. However, that explanation contradicted my previous successful pickups at the same location. I questioned the purpose of offering same-day Click & Collect if customers cannot receive items that are physically in stock. I had specifically purchased the merchandise to wear to the Colombia vs. Portugal match on Saturday, but I was told I would have to wait another five or six days to receive it. The manager suggested I buy the item again in-store and cancel my online order, but that was not possible because the cancellation window had already expired. Until this incident, I had always enjoyed shopping at the Adidas Los Cerritos location and had never experienced any problems. While I would consider returning in the future, Angel's behavior was unacceptable and reflected poorly on the store. I hope Adidas reviews this incident and provides additional customer service training so that other customers are treated with the professionalism and respect they deserve.

Really friendly and helpful owners. Super good quality. Prices were great and I found everything…read moreoutstanding.

Great customer service, must go to for all fans. Especially dodgers!! Prime location in the heart…read moreof Downey

Great products, great customer service and great people! Walked into their store needing fan gear…read more(hats, shirts, sweatshirts, etc) for parents of a Little League All Star team. Fast turn around, good pricing & everything looked awesome! I now know they make complete uniforms. I know where I'm going next season!

Walter is the best. Great service. He knows more about what you want, than you do. Always comes…read morethrough in a crunch.

Legends Sportswear is my go to place for my soccer teams! Steve has great pricing and always meets…read morethe deadline. He always goes the extra mile to make it happen even when his manufactures drop the ball. He has my business for many years to come. Great place.

Bad customer service. This is the second order i do with this company and still havent improved. I…read moretold him" he had excuses for everything and came back with " dont come back". How do u keep customers this way. Wait! Customers must not be important to u. Karma bro!

This place is super cool but has little to nothing for women, definitely coming here to shop for my…read moreboyfriend but was super bummed to not find anything for me

Why is this place closed so much? Seriously?!? If your gonna put your hours up and say your open,…read morethen be it. Or leave a note. Instead you waste my time. Won't be back.

If its not here it doesn't exist, everything is authentic and the workers are really nice will come…read moreback !

From the owner: We have the best original sportswear from popular teams like Raiders, Dodgers, Cowboys, 49ers,…read moreLakers and other teams in popular brands such as New Era, Starter, G3, and Mitchell & Ness, and at the best prices!

They don't greet you when you come in. I've come into this place several times... you almost look…read morelike an inconvenience. I'd rather shop online.

This is the closest Fabletics store to me and overall I've had good experiences here…read more Now the way they get you is when you first sign up they offer you really cheap pants or leggings. Then you either need to renew every month and get 1 credit to buy an item or remember to cancel to keep your membership going for free. If you keep it going you can still get all the sales that they have. I would not pay regular price but when they have huge sales it's a good value to me. As far as the store I have been in here to do exchanges, try clothes on to get my size or just to browse. Besides one time where the worker wasn't as helpful, could have been a bad day?, I have had nothing but pleasant experiences in here. It's not a big store but they have most of the latest or most popular items. They have a fitting room and it's a pretty decent sized one in case you want to try the items on to figure out your sizes. Overall this is a nice store and most of the time when I'm in the mall I come to browse around.

We have worked with Organized Sportswear for many of our school clubs. They listen to our ideas…read moreand make them even better with their designs! Orders arrive promptly and accurately R Padget Hutchinson Middle School

I too have worked with Organized Sports for over 20 years, although I've taken the past two years…read moreoff once they moved to Orange County. Due to disappointing work by the companies I've used for the past two years, I just returned to them. The current management must have listened to the previous negative reviews, because I just put in an order and received it a week early. It was perfect quality, and Im now preparing two new orders. My sales person has been helpful and responds to me within 24 hours. They are truly back to the excellent company they were in previous years.