Stopped into Sports Treasure because I needed a last minute sports shirt for an event in Long…read moreBeach. I was looking for something Denver Broncos but found a Braves short I absolutely loved as well. The gentleman working there was extremely friendly and helpful. With football around the corner, they had some nfl merch but were still waiting for the bulk of their shipment. The gentleman showed me what they did have and luckily I found a shirt I didn't own yet and rocked it later that evening. I did pay $100 for two shirts but sports gear is never cheap so it was a fair value to me. I highly suggest you check them out. They have a huge selection of sports shirts and other sports merch.

Came here on the 23rd looking for a jersey for my younger brother who has no favorite team but the…read moreguy that helped me find a jersey for him was so nice and patient and my brother was so happy with a Philadelphia eagles jersey so thank you so much I wish I got his name but thank you you made his Christmas!

Wow.. my experience in this Zumiez was 10/10 these guys helped me out and I couldn't believe how…read moreactive these guys can be please come to this Zumiez as it has amazing clothes and respectful employees!!!!!

I had a very disappointing experience at Zumiez on 6/13 around 6:05 PM. We waited approximately…read more30-45 minutes for assistance while several employees, including the cashier, were having personal conversations about their weekend and other non-work-related topics instead of assisting customers. While trying to pick up my online order, the employee assisting me allowed another employee to take over the same computer so they could process an employee discount for a friend. My transaction was interrupted, my order was passed between employees, and at one point they could not locate my online order. After being patient for quite some time, I finally expressed my frustration and explained that I felt ignored and discriminated against based on the way I was being treated. Unfortunately, when I brought my concerns to the manager, Ashley, I did not feel they were taken seriously. She appeared to dismiss my complaint and returned to laughing and having personal conversations with the staff. As a customer, I felt completely ignored, disrespected, and as though my time did not matter. I understand stores can get busy, but basic acknowledgment, professionalism, and respect should still be expected. I'm sharing this review because I hope management takes this seriously and improves the customer service and professionalism at this location ,please review the camera footage . No customer should have to wait that long while watching employees socialize and feel as though their concerns are being laughed off or dismissed.

Over the last two and a half months, I have made approximately nine purchases through the Adidas…read morewebsite using both home delivery and the Click & Collect service. During that time, I successfully picked up orders from the Adidas Los Cerritos store on four separate occasions without any issues. My experience has always been simple: I enter the store, wait in line, provide my order information, and an associate retrieves my purchase from the sales floor or back stock. Unfortunately, my most recent visit was completely different. When I arrived to pick up my prepaid order, I was assisted by an associate named Angel, who has a "Trinidad" tattoo on his neck. From the beginning, his attitude was dismissive and confrontational. After I provided my order number, he told me he could not release my order, even though the exact item was visibly available on both the sales floor and in the back stock. I calmly explained that I had successfully used Click & Collect at this location several times before, but he repeatedly interrupted me and insisted he could not provide the item. My only goal was to pick up merchandise I had already purchased the night before. Angel eventually checked on the order but returned saying it was not ready for pickup. I explained that I had already paid for the item and it made no sense to purchase it again. Another associate, Michelle, then stepped in and handled the situation professionally. She took my name, phone number, and order number and said she would investigate the status of my order. Unfortunately, Angel's behavior escalated. He became verbally aggressive, using profanity and making comments such as "shut the f*** up" and "I swear I'm going to s*ck you." He then called for store security, despite the fact that I had remained calm and respectful throughout the interaction. Several customers waiting in line witnessed the incident, making the experience even more embarrassing. I informed Michelle that I wanted to file a complaint against Angel. She apologized and said she would speak with the store manager, a gentleman with blonde hair who wears glasses. I explained the situation to him, and he stated that the Adidas website was providing incorrect Click & Collect information. However, that explanation contradicted my previous successful pickups at the same location. I questioned the purpose of offering same-day Click & Collect if customers cannot receive items that are physically in stock. I had specifically purchased the merchandise to wear to the Colombia vs. Portugal match on Saturday, but I was told I would have to wait another five or six days to receive it. The manager suggested I buy the item again in-store and cancel my online order, but that was not possible because the cancellation window had already expired. Until this incident, I had always enjoyed shopping at the Adidas Los Cerritos location and had never experienced any problems. While I would consider returning in the future, Angel's behavior was unacceptable and reflected poorly on the store. I hope Adidas reviews this incident and provides additional customer service training so that other customers are treated with the professionalism and respect they deserve.

I came into adidas to look for some Sambas. It was super busy, and I couldn't tell who worked there…read moreor not. They didn't have uniforms, matching lanyards or anything that said Adidas. Some were wearing a walkie and an ear piece. I finally found a guy to get me a shoe size. Waited, waited and waited. Then I see him with his backpack and water as if he was leaving. He saw me and said, my bad what size did you want? I ended up leaving and buying my shoes else where.

Always welcomed in, and always find something we are looking for and more..... just a one stop…read moreshop. Great customer service, fully stocked, organized and overall great place to shop ( for my son) See ya next time

My husband and I visited on 8/9 to shop for a suit. An employee asked if we needed help and my…read morehusband told her that he'd like to try them on. Her immediate response was, "For you? Nothing's going to fit you. You're too small." My husband explained that he regularly wears a 3XL. Instead of helping him find something to try, she responded, "Yeah, but it's not going to look good on you." He again told her that he would still like to try something on because he wears a 3X regularly. She then told him he could try a 2X (their smallest size according to her), but repeated that "it's not going to look good on you." At that point, my husband turned around and left. The entire interaction was extremely rude, dismissive, and unnecessary. We came into the store ready to purchase a suit, and instead of receiving assistance, my husband was repeatedly told that nothing would fit him or look good on him before he was even given the opportunity to try anything on. Regardless of whether an employee believes a particular size or style will work, there is a respectful and professional way to assist a customer. Making someone feel unwelcome or uncomfortable about their body or size is not it.!We left without purchasing anything and will gladly take our business somewhere else.

I'm giving this store one star due to a frustrating experience. This is actually the first time…read moreI've ever felt the need to leave a negative review, but I want to share what happened so others can avoid a similar situation. I bought what I thought were indoor soccer shoes for my five-year-old son, but accidentally ended up with turf shoes. He wore them to practice and slipped because they weren't the right type, and they were extremely tight on his feet. We physically went back to the store to show them the shoes and explain the situation. The staff member there was polite and tried to help, but the manager and owner were not present. They made the decision over the phone not to allow any return or exchange, without much consideration or asking for more details. To be clear, I even ended up buying the correct indoor shoes in a size that was two sizes up from the original pair, which is further proof that the first pair was way too tight. I was ready to do business with them again and just needed a fair resolution, but the refusal over the phone felt dismissive. It's not about the money for me; it's about being treated justly as a customer. I hope they improve their customer service in the future.

We found this place when the other store we went to turned out to be only open on weekends…read more The staff was friendly, my son found the Mexico jersey he wanted, and we found a pair of socks in the clearance bin. They had the cleats he bought at a major chain, for about the same price. Overall, I was impressed with this place.

Such a great experience today looking for the most random item, Amanda was nothing short of…read moreamazing, patient and so very kind and helpful! I was greeted as soon as I walked in and Amanda let me know she was there to help when needed! I was given a coupon to enjoy on my possible purchase without feeling pushed into buying anything! The random themed item I was looking for was actually in stock and Amanda said she thought it might be on sale online and offered to price match and took the time to look it up. Definitely the kind of store I want to come back to! I also joined the rewards program and I plan on racking up some points. Thank you again Amanda for being so Awesome, kudos to you from me! Keep up the good work!

I love finding all of my disney stuff here. Online they have great deals and you can find pieces…read morethat make sense for the price. The location is usually pretty stocked and I personally love the option to order online and then pick up in store. The staff is always very helpful and welcoming too.

This manager Bobby is a racists and has 0 customer service skills (at least not with Mexicans)…read morebecause with his own race his VERY VERY helpful and talkative. But not with me seems very bothered Everytime I ask for any sort of help. Store manager Sarah is aware and has not done a thing! She offered me $50 gift card and asked me to go pick it up with Bobby the racists! After I spent $600 on suits for my 75 year old dad! This manager needs to GOOOOO!!!!!!

Can I just say Rebecca is god sent for this location. As soon as we walked in, she was on it. Store…read morewas extremely organized and she helped us find exactly what we were looking for. She helped my husband and I while also helping two other customers. My husband, who hates shopping, was really excited to look for more items when she helped. She is amazing at what she does. Coming back to this location specifically for her

Came in here to buy a couple of Christmas gifts trying to knock out some of my people off my…read morelist.They have lots of cool stuff clothing with great deals and the service is pretty good. Also, they did ask us if we need help with anything so that was pretty cool I bought a couple sweatpants and hoodies for a good price..

Today I went into champs to purchase a pair of Nike dunks. And unfortunately, they did not have my…read moresize. But I received some of the best customer service I've ever had. The lady's name is Carol. She was very helpful. She went over and beyond the call of duty to direct me to another store. Wanted her to know I appreciate you Carol.