I cannot review the physician as my daughter never saw Dr. Bhari on Kennerly road location due to…read morethe front office staff's disrespectful and unprofessional behavior. The clinic staff failed to inform my daughter during her pre-visit phone call that she needed to upload her insurance card to the portal and bring a physical copy to her appointment. When she mentioned this at the front desk, staff dismissively denied it with a neck shake, saying "No, they didn't." When my son-in-law tried to help, they closed the glass window on him and laughed--absolutely outrageous behavior. My daughter has been waiting in severe pain for this appointment. To be treated this way and turned away when she could provide the insurance information digitally--which they refused to accept--is completely unacceptable.

I have been to different orthopedics. This place is very busy, but they take care of every needs.read more

They are wonderful here. From scheduling the appointments to the actual therapy, it is great…read morefacility. I have Wernicke's and due to my thiamine being so low, I have trouble walking and my fine and gross motor skills need practice. I just cannot say enough about how great they are. My treatment plan has challenging yet attainable goals. I hope to have more fluid movement and not to walk flat footed anymore. With Cora's help I think I will.

I've improved so much!!! I'm looking forward to being better than normal at this rate…read more I highly recommend Cora Therapy and the whole team. It's now 3 months later. Didn't realize that this hadn't posted. I injured my back moving. But with doing the exercise regiment I was taught. I'm doing great again. Hats off to you guys. You all are the best!!!!! Do miss the camaraderie there though.

I wanna start off with giving this practice credit or credit is due. I know that Dr. Fadi Barhi is…read morea good physician and orthopedist. However the way this practice runs is a nightmare. Almost 4 years ago I started receiving Care at Ortho One for a work related shoulder injury that happened in another state. I would come to these appointments once a month and I was never seen any earlier than within an hour of my actual appointment time frequently 2+ hours after my scheduled appointment time this would end up making for a very long day to say the least especially if I had my toddler with me due to childcare issues. My care was initially established with the PA Bryan, who I absolutely loved however, he kept insisting on wanting to redo every modality that I had already failed multiple times such as physical therapy and joint space injections. We went back-and-forth for about two years with Workers Comp only for them to continue to deny treatments that were already done and failed. At no point during this time. Did the supervising physician ever look at what was going on and say "let's stop this nonsense and move forward. She has already failed all of these treatments. Why are we asking to do this again?' Only after Bryan left did I ever actually meet the physician and he immediately recommended surgery however, at this point in time I became pregnant with my daughter and we were unable to do surgery. Over the course of the past 18 months, I've continued to go to this office once a month, and they never have any recollection of who I am nor can even be bothered to look at my chart. Someone always comes in to ask how my surgery went and how I'm recovering, not even realizing that I have not had surgery yet. Well, I don't expect you. You'd remember my name my face or my medical history. I do expect you to take five seconds to look at my chart and realize what's been done and where I'm at in the process. This gives me an absolute lack of faith in this practice and my care. I also want to mention that at least five times the doctor was out of the office and I never got a cancellation for the appointment so I wound up driving 33 miles one way for nothing. I know that dealing with the workers comp case is an absolute nightmare as a practitioner and even worse if it was an older case coming from out of state, however I feel that the standard of care fell far below the minimum that should be expected in my circumstance due to the incredible delays. I wound up having severe postpartum complications and now I'm not cardiovascularly healthy enough to have the surgery so during the two years that was wasted with request for repeated treatments that were already failed. A thorough physician oversight should have dictated that we would've requested surgery at that point instead of wasting time and now I'm stuck not being able to repair this injury until who knows when. I truly hope that the supervising physicians use this as a learning experience to know where they can improve and that the office can improve the time management because there's no reason that a routine appointment should go at least an hour late each and every time and that canceled appointments should not be notified to the patient before they arrive to the appointment

The office experience was a one for me. My first visit was in November 2025. Second, visit January…read more2026 to review MRI then schedule surgery and that was the last visit period! Surgery was never scheduled, phone calls and messages to office management were never acknowledged and deliberately not responded to. My care was abandoned. After all the time and money spent with Ortho One, I had to find another orthopedic surgeon! Finally, the procedure took place in late March and I'm recovering well. Ortho One reneged on its agreement and there promise to take care of my injury. That's why I rated this orthopedic practice a 1 out of 5.

The staff is great and Dr Steel was awesome. The whole experience was the fastest in and out I've…read morebeen to a Doctors appointment ever and with great results. Dr Steel takes great care to listen to you and make sure he provides you with a solution to your problem. Thanks JOI, thanks nurses and THANKS DR STEEL for curing my achilles heal injury and getting me back on my feet!

I was very impressed with your office cleanliness, professionalism, organization, and friendliness…read more However, I was very disappointed when I arrived for my 11:00 a.m. appointment, Thursday, March 31, 2016, when I was told that my appointment was set for April 6th. No one informed me that the appointment that was originally set up for me had changed. In fact, I was told that the Thursday appointment did not show on your records. When a patient has pain most of the time, it isn't easy to prepare for any kind of appointment. Now I must repeat my trip to your office again on Monday, April 4th in order to see the doctor. There seems to a disconnect between the procedure for setting up a new patient's appointments and the personnel and computer records in the office. I respectively ask that someone review the situation and make appropriate adjustments where needed. Otherwise, it has been a pleasant experience to visit your office and I do look forward to my physical issues being resolved by the very capable staff and doctors in your practice.