We had an outstanding experience with Family Matters, and I wanted to share this review because…read morethis is what exemplary care should look like. My 75-year-old mother underwent necessary brain surgery three weeks ago. Three days before surgery, she had a ground-level fall, tore her rotator cuff, and sustained a small fracture. Because the surgery could not be deferred, she proceeded as planned but required significant care at home afterward. She had been fully independent, and although she lives with my father, the caregiving needs were beyond his comfort level. I was able to help for a few days after her discharge, but it was clear they would need additional support for her to remain safely at home. The hospital nurses were wonderful, but my mom needed assistance even with basic tasks like repositioning in bed and using the restroom, as her left arm was immobilized. Our hospital care coordinator connected us with Amy, the client care manager for Family Matters, who met us at home right away. She performed a thorough evaluation and took the time to understand my parents' needs and preferences. Almost immediately, we were connected with KJ, the Director of Operations, who coordinated the caregiving schedule. She ensured an excellent match with caregivers and that coverage was consistent and reliable. Communication was seamless--KJ was always responsive and proactive with updates, and we never felt out of touch. My mom especially wanted to recognize her primary daytime caregiver, Maria. Maria was attentive, warm, and incredibly experienced, with over 20 years in caregiving. She is also an excellent cook and was especially skilled in helping my mom with more vulnerable tasks like showering. The other caregivers who supported nights and weekends were also wonderful. The team clearly put thought and care into matching personalities and backgrounds, which made a meaningful difference. Over the following weeks, my mom gradually regained her independence, and we were able to scale back care smoothly. The team made adjustments easy and seamless. We would absolutely use Family Matters again. This was our first experience with a caregiving service, and we were initially apprehensive, but they made the entire process easy, supportive, and reassuring. We would use them again in a heartbeat.

Managing my father's 24/7 caregiving across three agencies on top of everything else has been an…read moreenormous undertaking especially while working a demanding full time job. Even more challenging is finding caregivers you can truly trust during such a vulnerable stage of life. A very special thank you to Family Matters, and my father's caregiver, Sade. He is under hospice care with advanced dementia, and can barely speak. Sade is consistently patient, and kind, and gives me complete peace of mind whenever she's caring for him. Most importantly, she engages with him and makes him feel seen. This is in sharp contrast to other caregivers we've experienced who are often on their phones and treat him as if he's invisible. I'm also especially grateful for KJ who manages the caregivers and scheduling. While other agencies haven't taken the time to meet my father or me in person, KJ made it a priority to get hands-on training to fully understand my father's caregiving needs. Because of this, she's been able to step in to provide training and support which is a huge godsend given my limited bandwidth. She even proactively revised the caregiving shift note template to make it clearer and more helpful for our caregiving team. Family Matters has truly exceeded our expectations because they understand the real meaning of caregiving. On top of that, their participation in the Veterans Assistance Program, which requires stricter qualifications provides an added layer of confidence and experience.

I have a love one in this facility. She has been here for over a year and her care is wonderful…read more The two administrators are up on all the current regulations for assisted living facilities and they are always available for concerns or accolades. The staff is friendly and attentive. It is a facility with 6 clients only which makes for a "family " type setting, it is far superior to the big many client based facilities. I highly recommend this facility to anyone that has a loved one in the need of assistance to perform the daily life functions.

From the owner: Registered Nurse Operated, Provide tailored care plans to…read moreindividual clients needs, Experience work with clients who have Alzheimer's Dementia, Experience work with clients who are on Hospice to end-of-life care, Experience work with surrounding Hospice Agencies, Maintain cleanliness and COVID-19 guideline policies

There were several facilities that I called at least eight or nine facilities. This one Seniors…read morehelping seniors was the most reasonable and helpful. They were with me for two weeks after knee surgery. Every lady that came through here was so helpful and wanted to do so much for me around the house. They did an excellent job in taking care of my Home and taking care of me as well. You will not be disappointed to hire them as your caregivers.

While researching in-home care for a loved one, I contacted Seniors Helping Seniors, South San Jose…read morelocation. Simi was incredibly responsive and generous with her time. She clearly explained available options, addressed all of my concerns, and approached every interaction with warmth, professionalism, and compassion.

I had outpatient surgery and was told someone needed to stay with me for eight hours afterward…read more Since I don't have family or friends nearby who could take time off work, I looked for a home health aide service and found California Seniors Care. The overall experience was very smooth--from meeting the care coordinator Natalie and signing the forms to making final arrangements by text. Everyone here was warm and helpful. A special shoutout to my caregiver, Candy, who was lively and fun. After I got home, I slept for a couple of hours, and when I woke up we chatted--the conversation helped me stay alert and shake off the grogginess from the anesthesia. Being Chinese, Candy understood my needs at home, and that cultural awareness was especially comforting while recovering on my own. Hopefully I won't need surgery again--but if I do, I'll be calling California Seniors Care!

We had the best experience with this care agency. Natalie (owner) and her staff, including…read morecaregivers, are professional & very accommodating. They are always available, even after hours, and have always provided the help that we needed for my 101 yr old mother, who is still living at her home. The bi-monthly billing is seamless too, from viewing the invoice to various options to pay online for convenience. All in all, we are grateful to have found such a wonderful agency to work with!

We had an extraordinary experience with Nahamu Community Care during one of the hardest moments our…read morefamily has ever faced. Peter was incredible to work with. I was genuinely impressed by the range of experienced caregivers he had available, and the pricing and flexibility felt very fair compared with other options we looked at. When our situation suddenly changed and we urgently needed help, Peter moved quickly and thoughtfully and was able to find someone for us the same day. In a moment when everything felt overwhelming, that kind of responsiveness made a huge difference. He connected us with Desiree, and we truly could not have asked for a better caregiver. Desiree brought grace, humility, and quiet strength into our home from the moment she arrived. She cared for my father-in-law with deep dignity and attentiveness, but she also had a way of supporting the entire family during a very emotional time. She seemed to instinctively understand what the moment required -- when to help, when to quietly step back, and how to bring calm into the room. In my father-in-law's final hours, Desiree was there with us. Her presence was gentle, steady, and deeply respectful. Having someone there who approached that moment with such compassion and humanity meant more to our family than I can really express. It felt like she understood the significance of the moment and treated it with the care it deserved. One thing that really stood out to me is that Nahamu clearly attracts people who see caregiving as more than just a job. There's a level of heart, dignity, and humanity in the way they do their work that is rare. We are deeply grateful to Peter and Desiree for the care they showed our family. If you are looking for thoughtful, compassionate care for a loved one -- especially during life's most difficult moments -- I would recommend Nahamu without hesitation.

Nahamu Community Care provides exceptional and dependable service. Peter is wonderful to coordinate…read morewith, ensuring everything runs smoothly and professionally. Caregiver Sophia takes such good care of my mom; she is incredibly reliable, deeply caring, and brings complete peace of mind to our family. We are incredibly grateful for their outstanding support and highly recommend them to anyone seeking top-tier care for a loved one.

Really impressed with Praise Respite Care! Their experience and timely communication stand out…read more Mas

I had a surgery and needed someone to stay with me for few hours after. Jane was very…read moreprofessional. She picked me from the doctor officce and picked up my medication and wrote a schedule for every prescription. She followed the doctor instructions. The rate was reasonable and I'm for sure will use her again. I highly recommend.

From the owner: We are an affordable solution to enable seniors and dependent adults to live independently in their…read moreown homes and communities, rather than nursing facilities. We will bring the best care services to our clients... right at their own homes. Our business believes in the philosophy of "Home is Where the Heart is".

Getting care for your loved ones isn't easy. Cheryl J. Made it easy to find the caretaker for my…read moremom. My mom loved the caretakers assigned to her. Cheryl took the time to find out my mom's needs to best select the right caregiver. Look elsewhere, talk to Cheryl and she will make sure to meet your family's needs.

Great place to work and friendly staff. The manager, Ms. Sheryl Javier, is very accommodating and…read morereally takes care of her employees and clients' needs. Schedule is very flexible and if you are looking for an opportunity to have experience in patient care, this is a great start for your experience. Sheryl has been very organized and she responds to your concerns or questions right away.