Springdale U Storage

Hi there. I wanted to add to my review from last month. If you need a little bit of clerical…read moresupport, they helped me with a small mailing at a great price. from Sept I have been doing business here since June 2022 and love it. The owner is a total pro, friendly and hires and trains good support. Don't even get me started on the great gifts you can get there at the last minute if needed (and I have and so has my husband.) From shipping needs, to getting copy jobs done, this is my 'go to.'

Service is terrible unless you're fine with very unfriendly behavior. They're always in a bad…read moremood and appear to hate their job. I wish there was another place in Siloam or nearby. As it is, we'll be taking our business elsewhere.

U-Haul Neighborhood Dealer

4.0

Helpful employees…read more Recently rented a truck to pick up some furniture purchased on craigslist. Guys helping out in the store could not have been nicer. Even tried to figure a way to get a better price for me though I hadn't asked. That didn't work out as there were no more of the size truck needed available closer to the stuff. Possible improvement: speed the service up. Perhaps run more discounts. Was surprised how much the total bill was.

U-Haul Neighborhood Dealer

I Didn't even rent from this facility because they were out of the type of truck that I needed…read morehowever they took the time to look up the closest U-Haul facility that did. However they went above and beyond even that and reserved the truck for me. When I got to the facility I told them that I wanted to rent the truck outside and they told me I'm sorry it's already been reserved and there was a little mixup because obviously it was under my phone number however I was pleasantly surprised that that happened and so pleased with the customer service from this specific facility that I will definitely rent or even provide any business that they offer.

U-Haul Moving & Storage of Springdale

1.4

(16 reviews)

Bait and switch. Almost every time. Went for a 2in. Ball. Spend 40. There was a hauling connector…read more32.99 when purchasing. Lady said price was from last years inventory. New price 64bucks. Said pass but do need a connector she did provide a 7500lb connector with 2in ball plus wiring. 40 bucks. It's not what I purchase what I recall. It's the bait and switch feeling. What do yall think? Am I not being fair? It sat for a year at that price and now that I want it I can't have it. Unless I pay double. Am I petty?? Oh and purchase wait was 40 min. But that's for another time.

Before is say anything, U-Haul as a company is GREAT. THIS LOCATION Is a HUGE PROBLEM. I had over…read more$1500 worth of things taken. I stored my belongings in this facility for 6-7 months. The MANAGEMENT at this company has a serious issue with following policy . When I purchased my unit I bought a lock from the place and the employees told me the lock was fine to use. A couple months after I was emailed by MANAGEMENT that the lock was wrong and I needed to get a different one. I called the facility and said that I was out of town for work and dont know when I would be able to be back. According to their policy if for some reason a customer can not replace it themselves then MANAGEMENT is supposed to put ANOTHER lock on while keeping the current lock snd mail you the key. NONE OF THIS HAPPENED. I return to the facility to get my stuff and move into my new apartment and I come in to find that the lock that was in question was REMOVED and REPLACED with a completely different lock. I go to MANAGEMENT to tell them and the first the she said was "well the lock you had on wasnt the right lock." And in order to remove that lock I need to pay for a lock smith. Just to open it and find alot of things were stolen from the unit that just so happened to be the unit MANAGMENT told me about. Weird coincidence. When the lock smith comes a completely different employee who has not spoken to me or anyone (I KNOW THIS BECAUSE WHEN I WAS SPEAKING ON THE PHONE ABOUT THE SITUATION THE MANAGER TOLD ME THAT SHE WOULD TALK TO HER TO MAKE SURE SHE FOLLOWS PROTOCOL- YET LATER THE MANAGER TOLD THEIR GM THAT SHE HAD LET EVERYONE KNOW ABOUT THE SITUATION) weird right? Why would you tell me that you have to talk to that employee about not doing what they are supposed to just to tell your boss that you had already told them what was going on? Well that employee that DIDNT KNOW just let me take him back to the units unsupervised and without checking any information to make sure he cut the right lock. Im saying this because I could have had him take off any random lock and just walked away with all of their things. The door in between the door and the storage units that you need permission to enter is also left unattended very often allowing anyone to be able to walk in and out without cause. I DO NOT RECOMMEND storing your belongings here because they not doing what they are supposed to do.and MANAGEMENT in THIS location does not care and is super shady. I was listening to customers complain about MANAGEMENT even the employees talked about the laziness of their MANAGEMENT directly to customers. THAT is the problem. I did not pay to have belongings there just for them not to follow their OWN POLICIES leaving things as fair game to be stolen. If you do have a problem with this place AT ALL, file a complaint with the headquarters and be very detailed with names and time dealing with the issue. The number is ( +1-800-468-4285) OR Better Business Bureau. The GM over Arkansas is very helpful and genuine.

MHC Kenworth/Volvo - Springdale

2.3

Sorryest excuse for a shop ever not just here but the wholenMHC waited 1 week for a fan belt after…read morethat 1 week for a wiring issue, now when I pickup my truck after them fixing it the a/c doesn't work/ worked fine when I took it in 1 star because I couldn't give then a what I wanted

This was probably the best shop we have worked with anywhere in the country and they completely…read moresaved our bacon! My wife and I are owner/ops and were recently hauling for a critically important agent (that would be the type of agent that people try to get in with for years because their freight is extremely high paying, never goes on boards, and only goes to very select teams). While in the middle of our very first run for this agent, and on a Sunday evening, our truck threw a code and within moments began running extremely rough and losing power. We hobbled off the road to the nearest truck stop and used our OTR diagnostics to determine we had an injector issue. This was further confirmed by Volvo remote diagnostics. We figured we were up the creek as we wouldn't even be able to speak to anyone till Monday. To our utter amazement MHC Kenworth/Volvo was open 24/7. Ken answered the phone on a Sunday evening and, as an ex-owner/op himself, was incredibly helpful! He was able to confirm that the issue could be as simple as an injector or could potentially be considerably more complex, but most importantly he assured us he could get us in just about as quick as we were able to get there. I was aware of what a more complex fix could potentially require and even more aware of recent national parts shortages. We got off the phone planning to grab a couple hours sleep and hobble our way in at 5:00am (3:00am by our clock). Within moments Ken took it upon himself to call us back as he had taken the time to check their parts inventory and wanted to assure us that they had parts in stock regardless of wether it was the easy fix or turned into something more. He assured us he'd getting us rolling. We arrived at MHC Kenworth/Volvo and, despite clearly having a full shop, they got us in right away exactly as promised. Super nice folks and even accommodating to our two little pups, one of which is a year old, anxiety ridden nutcase who loves the truck but unfortunately also loves to bark at anyone he sees. The technician, Tony, had our truck diagnosed right away and fortunately our issue boiled down to just an injector. He had us out the door by early afternoon (about noon our time) and the truck is running smooth as butter. Thanks to Ken, Tony and MHC Kenworth/Volvo we not only didn't lose our high paying load but we ended up impressing the agent by how quickly we got the issue taken care of and got back on the road. Upon making our final deliveries we were contacted by this agent and asked to run again for them. Big THANK YOU to all you guys! We'll be going out of our way to come back to you for further service needs!

K and C Enterprise

Kenny was very accommodating and helpful for our special situation. We really appreciated it and…read morewould call them again.

We had a moving emergency. We had to get three very large pieces of furniture to move in 24 hours…read more The furniture was expensive and sentimental, as it belonged to my grandmother. Kenny took the greatest care with our stuff, moved it within our time frame and was incredibly friendly and professional. We will definitely use him again.

Superior Storage - Robinson Ave

4.7

Grant is a kind and efficient manager. I had a problem with my first unit. So Grant checked it out…read moreand didn't hesitate at all. Got me into a different unit- no more issues. This is a newer facility and has plenty of space for cars and stuff while loading and unloading.

I used this storage place a while back. Great customer service and friendly people here. I liked…read morehow there's camaras all around this place. Makes you feel good that your personal stuff is being watched. Only reason I left was I moved further away from here if it wasn't for that I'd still be storing stuff here!!!

College Hunks Hauling Junk & Moving - Springdale

3.7

(6 reviews)

When you make an appointment, SHOW up! You didn't text that you were delayed or anything else. We…read morefound another service that fulfilled their appointment...

Kyle and Mason arrived on time, worked quickly to remove our used moving boxes and other furniture…read moreitems. Made the process so much easier and more convenient for our moving logistics. I also want to give a big thanks and shout out to Asa and Cameron who helped us unpack. They were fun to work with and saved us a lot of time! We will definitely be a repeat customer!

Right Hand Man Moving

I would totally recommend Cameron and his crew for all your moving needs. they were experienced,…read morecourteous, fast and handled everything with care. Awesome service and I'd definitely use them again. Rita

From the owner: At Right Hand Man Moving, we know that moving can feel overwhelming-but it doesn't have to be. As a…read morefamily-owned, insured moving company based right here in Centerton, we're committed to making your move smooth, stress-free, and maybe even a little enjoyable. Whether you're heading across town or across the state, we show up ready to work with transparency, care, and a whole lot of hustle.

Storage World - Springdale

Great friendly service, high quality secure facility, with many size options for all your needs.read more

From the owner: For reliable and secure storage options, trust Storage World - Springdale to help you. Our location…read morein Springdale, AR, has a variety of options available! We have big units indoor and outdoor unit to securely park your boats/rvs/motorhomes at affordable prices. Our 1st months 6th month and 12th month is free .. alot of discounts options.. come see us for more information or call us at 479-282-0138

SafeKeepers Self-Storage

Ive had had a unit for a while now and love it!! It's super clean, no bugs & has air conditioning…read more And front desk is so friendly! 10/10 recommend.

From the owner: Rent storage online from SafeKeepers Self-Storage in Springdale, AR. Residents and businesses in…read moreneed of self storage can browse our range of storage units, which are perfect for many uses. Shop online from your smartphone and move in as soon as today.

HOGBOX

I was looking to purchase a container, and possibly needed 2 or 3. I spoke to Becky and Lori, told…read morethem exactly what I was looking for, and price range. I showed them other quotes I got and they gave me a very comparable price. They offered the different ways to pay, told me up front the CC percentage the processing company charges which they simply pass along, or if I wanted to avoid that, the other methods I could pay. The entire process was hassle free and very, very easy to work with. They were even able to have the containers loaded onto a truck while I was finishing paperwork, when I was leaving, the delivery driver was about to pull out and deliver them. The driver that delivered them, I believe was Jorge or Jesus (I forgot now) was absolutely the best. Very easy to work with, had no issues putting the boxes exactly where I wanted them using 45-50ft trailer. Placed with precision and didn't come close to rubbing the tires on any curbs. If you're looking for a container, go see these people, hands down the best.

From the owner: HOGBOX strives to provide high-quality products and great customer service for all your dumpster &…read morestorage needs. Ground level storage containers, office units, dock-height storage trailers, open top dumpsters.

All Around Storage

Best customer service on planet earth. The management literally just got out of bed early on the…read moreday after a holiday to just to bring me a new key due to my own forgetfulness. Chris is the man!!!!!!

From the owner: Get a storage unit with camera surveillance on site. We have been in business for over 11 years as…read morea self-storage company. We are dedicated to providing clean storage facilities with our top of the line friendly staff. We even offer climate control units with pest control. Contact us today and get a storage unit!

Springdale Self Storage

3.0

(2 reviews)

This is a great facility, a hidden GEM. The new owner/manager has replaced the previous management…read moredue to a lack of proper attention to the property. They are constantly upgrading the property and have taken steps to greatly improve security. The report of BREAK-IN's and lack of security are OLD and have been VASTLY OVERSTATED, this was a problem in the whole area, not just this facility. If you are in the market for a Climate Controlled Storage unit, a Drive Up unit or a Parking Space in the area, stop in and see for yourself why this would be the right place to store your car, boat or personal belongings. And the best part is that they will not raise your rates after 3 months like the other places. They guarantee rates for a full year on most units. AND if needed, they have 10' x 20' units that have access on each side to pull right thru, or get to your stored items. Very Convenient!!

The police report states; THERE HAVE BEEN A STRING OF BREAK IN'S…read more (beware No security here) at Springdale Self Storage in Springdale Arkansas & This facility has not let their customers know this fact??!!??!! I was a victim of this horrible travesty and suffered great losses, with over 3 generations of collectibles (both sentimental & much very valuable). I was told by the police after reporting the incident that this break-in ongoing problem has been occurring constantly for some time Now, I am deeply disappointed that this storage facility Did Not contact me to have a Choice to remove my valuables when ownership Knew that this was going on!! This a very problematic way of doing business especially as I have learned it was done from the Inside (as my locks on my unit were still in tact) I have learned that there is a huge open gaps above the walls on both sides of the insides of the unit, also doors are not locked, just to name a few problems this storage facility has not addressed. These are just a few unsecured areas of this very unsafe facility, I do not recommend this storage facility and I am am especially disappointed in the lack of response (None) from Springdale Self Storage, the greed of this way of doing business is incredible.No Security. I also sent correspondence to the absolute management physical office (the management of this springdale facility) and was given no response. I am Not a customer any longer.........

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