Brought a necklace here recently with a broken clasp. I waited a few minutes as the shop owner was…read morehelping an existing customer. When it was my turn I handed over the jewelry and explained the issue. He looked at it and had it fixed in 2 minutes! This necklace was a gift from my late grandfather, so I'm so happy I can wear it again.

Walter is kind and professional. He checked and replaced my watch battery faster than a jackrabbit…read moreon a date.

I went in for a piece of custom gold infinity symbol to be made or purchased for a bracket or…read morenecklace for my son. She could only show me a cheap looking silver chain. I don't think she listened very well. I was told by the sales woman that what I want can be purchased on Etsy. Ok, then!

Keith is a fantastic jeweler. His hand craft pieces are expertly crafted with quality materials and…read morehe stands behind his work. Reasonable pricing and pieces made to last multiple lifetimes. He cleans jewelry too. Family owned business - local Mainers. Go check out his store!

In Maine for the holidays. Coming from NYC, I'm always trying to do chores that might be a little…read moremore convenient! So in need of some watch batteries, my father-in-law recommended Day's. Popped in with 3 watches - the nice lady said 10-15 minutes, so I came back. (Was offered coffee, water, soda). Watches were complete in the amount of time, set to the correct time (and date), and a great value. Only $15! You can also get a lifetime watch replacement, which I would do it if I lived nearby.

Dropped off two stainless clips - that I use for scuba diving - a few weeks ago. I had a pick up…read moredate of a week after drop off. I was heading on a dive trip and wanted to bring one clip for a friend. They weren't finished a full week after the scheduled pick up. I was - - incredibly sad and disappointed. Giving two stars because staff were friendly, apologetic and offered to mail them back to me since I won't be home to pick up for three weeks. UPDATE 9/13: I'm home. The clips were not shipped as I was told they would be on 8/26. I had to drive to the store - 30 minutes - to check status. They were still just sitting here. I waited weeks for engraving that never happened. I waited weeks more for shipping that never happened. Not once did the store contact me. Not once did they do what they committed to doing. I will not, again, work with this jeweler.

I went to a few different places in search of the perfect engagement ring before I walked into…read moreRepublic Jewelry. I can not tell you how happy I am that I included them in my search. Not only was their staff overly helpful, but it was clear that they cared about me and my story and not just my money. Republic has a great selection and by the time I chose "the one" my nerves turned into excitement. To make my experience even better, the prices at republic are unbeatable. I literally saved thousands over the other stores. It wasn't even close. My fiancé absolutely loves the ring and she receives multiple compliments every day. Thank you and thank you again to Chrissy, Dan and everyone else at Republic. You truly made my ring buying experience an enjoyable one.

We called here to see if we could have a brass bell engraved. They were confident in their answer…read morein being able to engrave it so we dropped the bell off with them. We called to check on the bell and first were told the girl who could work on it didn't come in until 10 one morning and they would call us with an update. I'm sure there was some confusion with myself calling and my husband being the person they called back however, after we called to check again on the bell, we were told that they engraved it, didn't like how it came out, buffed it, and would be re-engraving it. Once again, when we called to check on it, we were told that the girl that did engraving didn't work on Mondays. Then, next thing we know, they are telling us they can no longer engrave it. I understand that unpredictable situations occur and perhaps my perception of the experience is a bit different, but we were told they could do something and then after apparently doing work, could no longer perform the service requested. It just felt a bit off... everyone was friendly when we would call so nothing against the employees, just ended up being a situation that set us back on this project (a gift) a few weeks longer than we would have liked and just seemed like we were being given false information.

They did a hard sell on my teenage daughter and then wouldn't take a return when she came back a…read morecouple days later, even though they didn't tell her that there were no returns. She feels like they pulled one over on her.

Truly a hidden gem (no pun intended), with countless beautiful pieces, especially the gorgeous…read moreMaine Watermelon Tourmaline. But second-to-none is the outstanding customer service; it's like the good old days!

Creator and purveyor of unique nautical-themed jewelry, this small Maine company, gets my coveted…read more'5-Star' rating. THE ROSES: The pieces themselves are very well-made, creative, and a good value for money when you consider the quality and intricacy of the work. Their customer service is what really puts them on top. My wife and I have a his-and-hers set of Turk's head braided gold wedding rings. I work a lot with my hands, and over the years the strands have broken. Every time this happens, I send it to AGA C&S for repairs, and every time they do a wonderful job and return it - no charge! Show me another company that stands that steadfastly behind their product? They've been doing it now for 19 years in my case! THE THORNS: They're in Maine. I'm in Washington state. I'd love to stop by their showroom and meet these fine people, but it's a bit inconvenient. THE VERDICT: If you want truly unique jewelry that garners lots of compliments (I can't tell you how many people have complimented my wedding ring), and the backing of a company that truly stands behind their product, you need to look up AGA Correa & Son in Edgecomb, Maine. Fortunately, they're on the web!

A hidden gem. Beautiful Maine jewelery and gold. Handmade in unique nautical Maine designs. All the…read moredesigns are unique to Correa. Friendly, knowledgeable people working in the tiny shop. It is primarily a mail order business and Internet, but they do have all of their jewelery designs there. Wonderful turks head rings and bracelets with woven gold threading. Numerous tied knot designs in 14k and 18k gold. It is a hard to find shop, but well worth it. The best nautical solid gold jewelery I have found. Been coming here for years and it is fantastic jewelery. Great customer service and special ordering. Take a look at them on the Web and get their catalog.