The hotel overall appeared to be very clean and organized. Customer service was warm and welcoming. For breakfast , they had many great options available , we especially enjoyed the jalapeño 3 cheese soufflés. The room was spacious and very comfortable. I would recommend this stay to anyone who is looking for a nice stay for a reasonable price. The surrounding area is generally quiet but with plenty of dine out options. read more

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Staff 5/5: Extremely professional and courteous. Extremely professional Brand-new inside very clean Staff is wonderful Rooms are just like every other Springhill but again very clean Special note left for me to have a nice day by the cleaning staff was nice to see that with a little :-) read more

This place looks great from the outside, but I was extremely disappointed once I got inside. There was a dropped ice bucket or something that you had to walk on crushed ice to get on the elevator. Then my room was freezing, no big deal, just turn up the heat. Except it didn't work. It was 57 when I went to bed and 58 when I woke up. I told the front desk and they said they would get with maintenance. No points, no reduction in price, not even an apology. Note: those things should be offered to anyone, but I have stayed 140 nights at a Marriott this year so you would think they'd go above and beyond. The finish on the bathtub was also peeling off. Can't believe this place went downhill so fast! read more

Well the best thing about this hotel was the front desk rep. He was very kind and hilarious. I wish I get good customer service like him everywhere I go. He has so much energy, you can tell he enjoys his job. As for my room, as soon as I walked in I could smell cat urine. I tried to use my air freshener to mask the horrible odor. Nothing helped. The Marriott can try to steam clean the carpet or put down new carpet in Room 218. Room is very outdated. I stayed at the Marriott in Chicago Midway. Fabulous hotel. My stay on 4/22 was very disappointing. I love the area. Close to Horrocks. My next visit will be at the Hilton. read more

Got in from a flight from Detroit, and nobody at the front desk....Wait....WHOA!!! Alec came from the back and I swear he's a delightful burst of sunshine and oh so friendly and professional. No question or request was to large, he set the stage for a good stay. The things I noticed was the carpeting and couch were stained, not horribly, but enough to not want to sit on it. The tables next to the bed were dusty in the shelves and the bathroom floor was sticky. It was like it was cleaned and not rinsed, so I took a hand towel with hot water and cleaned it up. The towel turned up a little dirty, but I felt better knowing I cleaned it. The bathtub was starting to peel on the bottom, just a little and when the water pooled on the bottom of the tub after it drained, it left a grey ring. And no...it wasn't from me. I'm not sure I would stay at this Marriott again, I usually stay at the Fairfield Inn and Suites near this one, but the plumbing had burst and they had to close until September 2022. Thanks to Alec....I hope you or your boss can read this, you deserve the recognition. read more

Great hotel. Needs updating, but they are renovating and it looks great. Staff is awesome and is in an excellent location.

Standard hotel and then some! Wifi, pool, a strong fan in the bathroom for those post taco bell nights! Pretty good hotel except that the elevator kind of smells of fish in the morning after everyone heads to the pool. Came in summer and the crowd was real, but that might have to do with the generally good area of this place; near all the major outlets and even a game stop...so uhh for nerds. Totally not me...*bought myself a 3ds title regardless...* + Polite staff! Morning breakfast! Swift Internet!! Nearby stores like Walmart and basically everything you need. Even a hospital on the previous exit (93A, this is 93B I believe...) -Something died in the elevator? I'm literally taking the stairs up as I finish breakfast. read more

SpringHill Suites by Marriott Lansing - Looking at the entrance from the breakfast area. - Hotels Near Me - Lansing, Michigan

Decent and clean. Nothing fancy. No room service, no 24/7 meal service. No Spa facilities on the premises. Pool was closed due to COVID.

I'm never disappointed with SpringHill Suites by Marriott, these spacious 2 bed with sofa bed rooms are great for traveling with my AAU Basketball Team. It's enough from for these teens to laugh, giggle, and play around. There is always an after hours canteen and hot breakfast in the morning. The selections could improve but who questions "free breakfast ". Definitely will be back again. read more

This review is for those who like to take their kids to a place for a weekend getaway. This place is very nicely decorated and newly renovated. The rooms are spacious and clean. Divided wall is a nice touch. Overall a solid room that was quite. Here is the part that sticks out to us, the pool area. I love to take my kids to different places in the winter to burn energy and swim (I really just want the hot tub), when there is no snow to play in. It's a standard pool, 3' and 4' at its deepest. Rather chilly the day we went, but the kids don't mind and I'm headed for the hot tub!! WRONG. Hot tub was FREEZING cold! Front desk said they had to drain it the night before. Sooo so much for my plans:( Would have went to the Hampton down the street had I known. The pool area is nice however, even though my wife had ants crawling on her ankles, but this was because someone dropped food on the floor (small smushed in chip or something, easy to miss when cleaning so I seriously don't fault the staff for that), possibly the night before. My kids had a blast spraying the poor things with their super soakers. Overall clean property, nice and convenient. Plenty of restaurants and shopping in the area. Decent breakfast, standard cereals and bagels/muffin/fruit/yogurt/eggs fare. Would stay again, only if hot tub was working. read more

I love the Marriott brand hotels. They are always clean, vibrant, and welcoming. Springhill Lansing is no exception. We had a few beverages in the bar after dinner. Danielle is an amazing hostess. She was friendly and efficient. She checked on us frequently and talked with us a bit. The bed was comfortable, but the linens could have been higher quality. And again with the towels - they are not big enough or fluffy enough to actually dry your entire body. But overall, this is a very nice hotel. read more

SpingHill Suites (especially for the bargain my mom was able to reserve it at) had the BEST staff, amenities and super comfy king size bed. So why should you trust me? Let's see...I was having major roommate problems and as a first year law student who needed to do well on her exams ...I had no choice but to find a place that would provide peace of mind. I stayed at the SpringHill Suites, then the Hampton Inn and lastly the Ramada. Why 3 hotels? You don't want to know why, lol. Anyway, SpringHill Suites (Marriott) was the BEST hotel out of all of them. They have a lot of freebies like free wifi, indoor pool and jacuzzi, breakfast (make a waffle, some pastries, some cereal, some bananas, apples, oranges, oatmeal, dried cranberries, syrup, no ruit toppings or whip cream... but it's still really nice - I love how big their bathroom is..and the maids are nice too) Oh yes, they have a microwave! (at least in my suite they did..) and a small sink to wash dishes...and omg, they even have paper plates and plastic utensils in the room! So I was easily able to "defrost" my frozen foodsand eat it without even taking a step out of my room. And there was a mini fridge too- perfect for putting my bottled water, leftover foods, and juice~ So for the service alone, I would give SpringHill Suites 5 stars! Why? Well, you be the judge. I asked them for scissors and tape so i could wrap a "gift" - no problem! I needed white out, not the liquid but the "tape" kind - no problem! I needed four dollars' worth of quarters - no problem! Now I need a shuttle - so sorry, we don't have one...so how about a cab? Ok, what kind of cab? And So Rolando HIMSELF called around just to find a cab service that would offer me a flat rate to take me to school for my exam - he got me a great deal! Thanks Rolando! And there was another young gentleman at the front - (really cute too! lol) that allowed me to check out over the phone~ so yes, I didn't even need to bring my hotel card keys ... (i was literally at the end of the hall) to the front desk. The ONLY reason I took off half a star is because the location of the hotel is not exactly convenient for those that don't have a car...but hey, they've got a great staff that are more than willing to help you. I would definitely come back to stay with them. Oh dear ol' SpingHill Suites, you are tucked away behind Lowe's - I'm hidden away ...when you have so much to offer! Your staff is 5 star material and thank you for the wonderful stay! PS I forgot to mention that I was studying from 1am-4am in the cafeteria and this lady with shoulder-length blondish hair came to check on me to make sure I wasn't "too cold" and then came again to offer me freshly baked chocolate chip cookies! Like wow, I felt like I was at a relative's place...seriously, I cannot rave enough about the staff because they have totally spoiled me ..which is probably why my rating for the Ramada is a 2 star rating (Yes YOU Ramada (also located on Saginaw) everyone please try to avoid Gary - he is the man that lets you know he's annoyed and there was the: "No, ma'am, you need to call the cab service yourself - WE do not get involved" And also," Yes, we offer shuttle service but the for date you suggested... NO, he won't be able to take you at that time." Nice job Gary - you make me want to go back to SpringHill Suites) read more

Great place to stay! The staff is exceptionally welcoming and friendly, the rooms are clean and updated and the complimentary breakfast is outstanding. I would highly recommend! read more

We really enjoyed our two nights at SpringHill Suites. The hotel was clean, the staff was friendly and the breakfast was good. I will definitely return if I'm in need of a hotel room in the Lansing, MI area. read more

Not clean..the Manager was rude and unprofessional..There was hairs in the bed and the tube wouldn't drain.I got there around 4a.m.I called down with the issues and was told to speak with Manager in around 7am.The asst. Manager was very respectful and said she would address the issues and my concerns..I waited for a call but didn't get one.So I called a couple days later and the Manager was just plain rude..told me I should've left the room.I told her I'm calling Corporate on this matter..rude rude rude..I will never go back.. read more

Had a great stay Memorial day weekend!! Prices were $199 per night/ it was a holiday. Knowing my standards I decided to book. I had a king suite which was just lovely, clean and comfortable. Check-in & checkout were smooth sailing. The hotel is located right in a shopping district there's a Wal-Mart and plenty of restaurants within a mile. Being a female traveling alone I felt safe the grounds are well kept and the parking lot is well lite. read more

Ugh! -10 stars doesn't even do this place justice. I checked in for a business trip in October. There was a creepy old man, Mr. M. who was lingering in the lobby after checking in. All of the staff goes gaga over him and he LOVES the attention. I was assigned a room on the third floor, so I proceeded to the elevator and to my room. This creepy guy rode the elevator with me and made me so uncomfortable. I could tell he's a regular at this hotel because they address him by name and he seems to know all of the details about them. He proceeded to say some really creepy things to me. He got off at the second floor, and I proceeded to the third. Upon entering my room, I noticed a foul smell. Once I opened the door, it was a mix of mildew and smoke. The carpet had not been vacuumed, the sheets were dirty and the bathroom had smeared junk all over it. The bathroom floor desperately needed a good cleaning, as well as the shower and sink. I was so disgusted by this place, I went back down to the desk and asked for a refund. The manager came out and apologized. She was very nice and professional. I explained that the room was gross, and didn't feel comfortable with the creeper that checked in before me. I don't recommend this place. read more

Disappointing to say the least. First off, let me say the staff is beyond polite. They go out of their way to make their guests happy. The hotel was sold out for the weekend. No big deal right? Wrong. The walls here are paper thin and most fellow guests have no regard for others. This includes, but not limited to: slamming doors constantly, a three way in the room next to me (i'm not kidding folks), and guests taking chairs out of their rooms to "tailgate" in the hall. I almost felt like I was at a Motel 6. Again, great staff but not enough to come back unless they comp me a room or something. read more

Definitely would stay here again. Rooms are nice and big. Pool is kid friendly depth. Exercise room is decent for a quick run or workout. Breakfast is decent but not made to order. Staff is very friendly and helpful. read more

Very nice room... Clean, spacious, and comfortable. Front desk service was very good and even though the battery for the lock of our room died someone helped us promptly, got us in the room, and replaced the battery. Decent breakfast buffet.... read more

I recently stayed here for a wedding. We stayed in rooms that were blocked off for the wedding and got a wonderful price! The staff was super friendly and our room was very clean. The breakfast was the star of the show. The oatmeal/yogurt bar was delicious and the fresh coffee all day made the cold MI weather more bearable. read more

My stay exceeded my expectations! We asked to check in early, since we arrived early for a wedding, and the room was ready for us. The room was clean, bright, comfortable. I needed an iron and ironing board to press my shirt, it was in the closet where I expected it to be. Front desk staff were friendly and efficient. Well stocked pantry at front desk for a late night snack. A very nice comfortable stay during a very hectic weekend visit. I couldn't wait to leave the wedding that evening to crawl into a very comfortable bed!! read more

Hockey tournament and the breakfast was unable to keep up with the demand. Very unhappy group of players

Exceptionally clean, modern amenities, and large rooms. Staff is awesome and very personable. Tanya is the best. Been here twice and will be back again. Highly recommended. read more

My stay at Springhill Suites was enjoyable,they were able to accomodate me with an early check-in because of a wedding I was attending that afternoon. The room was comfortable and everyone was very pleasant. After returning from a wedding around midnight a few of us chose to have a night cap and Catrice was kind enough to reopen the bar for us. Thanks again Catrice and Springhill Suites. read more

Decent hotel....however front desk personnel are non existent day or night...hiding way back in the office area, takes several minutes to get anybody's attention.....been here for 3 nights, housekeeping skipped my room one day and they may as well have missed the second day....half assed. read more

We were in town for a wedding and stayed here two nights. The rooms were ok, a bit awkwardly arranged, with the TV and dresser kind of blocking the passage between the living area and the bed area, but it's not impossible to maneuver around. We also had some trouble with the drapes. The black-out curtains were hard to find, and we didn't even realize they were there till in a fit of sleeplessness i decided to try and cover the bright window (you're right off the highway, near shopping centers) with the coverlet. They are hiding behind the sheers, don't let them fool you! I also really liked that fresh fruit was always available in the lobby. The breakfast was decent too. not good enough to get us out of bed by 10am on the second day, but well enough i thought. I'm not sure if i'd stay there again. it was a good value for the money, but not a spectacular enough experience to draw me back to Lansing. read more