Some of the salespeople are fantastic. Others are horrible. I got two keys copied and was…read morewondering where they were after 25 minutes. It was not busy. The salesperson was a nowhere near the key copying machine for 20 minutes, when I asked a cashier how long they paged this guy. When he came around after another few minutes he raised his voice at me and said "I told you it would be a minute!" I said it's been 25 minutes! At which time he began ridiculing me in front of my son and other customers. Finally, he shouted "next time you need keys made go to the Home Depot!!!" And he kept shouting. It's a short drive to Wainscott Hardware or Sp[rings Hardware.

The WORST! Rude. Entitled staff behind the counter. The owner is a complete jerk. Disrespectful…read moreand dishonest. Selection limited. We have gone there for over 30 years. Will NEVER EVER EVER go again. The people working the floor are quite nice and professional. Thankfully they don't take after the owner.

I wanted to support a local hardware store in the Hamptons. My house is located right on the edge…read moreof East Hampton and Wainscott. I stopped by to pick up air filters for my air conditioner, met an associate who read the specs and handed me two filters per my request. I returned home with the two filters that was indeed the wrong size. I went back to the store to exchange the size and they told me they don't do any exchanges or refunds. I'm not sure how the heck this hardware store thinks they can stay in business. The cashier basically said your purchased it you own it. I left the unopened filter and I recommend skipping this boneheads. East Hampton Hardware or Riverhead building are the better choice.

this is a great store, if only it were not on Montauk Highway in the middle of bottleneck traffic I…read morewould come here more often.

Great place with lots of help all around to help and answer questions. On top of that they have an…read moreenormous selection for a "local" hardware store! I will definitely be back there again.

They call me by name when I come in, which always feels nice. And they don't mind that usually my…read morepurchases are tiny. But they have everything and can translate "you know, the thing that does the thing ..." into exactly the right tool or part one needs. And they have a fabulous selection of Carhartt gear.

What an absolute piece of garbage the owner is. Went in to buy a tee shirt for my 6 year old…read moredaughter. We looked at 2 shirts, a small and medium, to see how the sizes ran. Ended up buying the medium. I had to run back in for something and the owner, under his breath, said 'back to ruin the rest of the shirts?' Dude, we touched 2 shirts and bought 1. If he doesn't want people disturbing his pile maybe come out from behind the counter and make yourself useful. The tees are pretty shitty quality and you're selling them for $30 bucks. I'm sure he is making a mint all summer but can't stomach the business it brings. He is so uptight and unfriendly. Witnessed him also being rude to a young woman who came in. You're better off going just about anywhere else to buy a decent quality tee from a local business that actually will appreciate your business.

Lousy service. Been in a couple times, always zero customers, owner can't answer basic questions.read more

Pierce Becker on the kitchen design team was knowledgeable helpful and extremely efficient. A…read morepleasure to work with!!

The closest Home Depot to the Hampton's is in Riverhead, so this is your only choice. They have a…read morelarge selection , have recently modernized the store with a new layout, and for the most part have friendly and knowledgeable staff. The prices are higher than Home Depot, but it's convenient not having the hour drive to Riverhead. They also have a design and showroom with much of the options on display for you to see before buying. They also offer installation on things ranging from front doors to ceiling fans.

The new store is amazing. Amy Hardware is the new name. Amy was friendly. The store is renovated…read moreand organized.

I am extremely unhappy with my experience at Henry Persans & Sons on 24th August 2024. I went in to…read morebuy some pool cleaning equipment for approx. $50 and parked in their car park. I nipped around the corner after to buy a cup of coffee, before returning 30 minutes later to find they had booted my car themselves and demanded me pay $300 to take the boot off. The car park was empty, the signs in the car park said customer parking only (which after spending $50 in the store I most certainly was). I pleaded with the teenagers at the desk to please take the boot off my car, but they would not until I paid them. When I disputed this charge with my credit card provider - Henry Person & Sons said they had booted my car because I was not a customer - all lies, lies, lies. I do not recommend this store at all. The are SCAM ARTISTS AND RIPPING THEIR CUSTOMERS OFF. Avoid them at all costs.

Great staff...knowledgeable, helpful and courteous Nice…read moreinventory Easy parking I Like !!

AVOID this place. Usually, I try to support local businesses but today they tried to charge me $22…read morefor one quart of 5W-30 motor oil (not synthetic). That's price gouging! When I questioned the woman behind the counter, she was insistent, but relented when I took back my $20 bill and told her I was in the week before and bought the same oil for $12 (that is double the price of what Home Depot charges: $5.99). She also looked it up on the Emporium True Value Hardware website (the other hardware store in town, minutes away on Main Street) and said it was $9.99 there. So I agreed to pay $12 + tax again . If I didn't say anything, they would've charged $22 plus tax. I think they just make up prices when you get to the counter (no price on item). The New York State Attorney General should look into their price gouging.

5 stars. Have been using them as my supplier for my construction company for 35 years.read more

Arrogant employees too impressed with themselves to even be courteous, not to mention helpful, to…read morethe Harry homeowner type. This one was only spending under $60 today, but they certainly will get none of the $70k we are about to spend on a home renovation.

I LOVE the GOLDEN EAGLE ! I love everything the golden Eagle…read moreoffers .The classes are soooo AMAAAAAZING ! The artist giving the classes are phenomenal you will walk away with so much knowledge,looking forward to the next class .The owners are delightful . The store is wonderful . It's so nice having access to the store when taking the classes . It's like being in a candy store for creativity . I can't say enough . I flew in from Texas to take classes for a month, and can not wait to come back !!! I also love I'm Able to take private classes . If you have a desire to spark your creativity this is the place you want to be . It doesn't matter if you are a beginner or advanced . Head to the Golden Eagle

Very limited supplies very over priced but convenient. The kid is nice who works there. Everything…read moreis about twice as much as you would pay at Blick. They have good quality oil paint, some brushes, everything you need if you are in a pinch. Of course it's East Hampton so it's artsy to over spend.