Great time looking through the selection here! The workers helped us so much, and chatted so much I…read moreloved my time! Will be back! They have so many disco balls too-- too much fun and full of surprises.

Amy is THE BEST! Came in with a problem and she went out of her way to help us! Such a great store…read moreand an amazing selection!!!

Some of the salespeople are fantastic. Others are horrible. I got two keys copied and was…read morewondering where they were after 25 minutes. It was not busy. The salesperson was a nowhere near the key copying machine for 20 minutes, when I asked a cashier how long they paged this guy. When he came around after another few minutes he raised his voice at me and said "I told you it would be a minute!" I said it's been 25 minutes! At which time he began ridiculing me in front of my son and other customers. Finally, he shouted "next time you need keys made go to the Home Depot!!!" And he kept shouting. It's a short drive to Wainscott Hardware or Sp[rings Hardware.

The WORST! Rude. Entitled staff behind the counter. The owner is a complete jerk. Disrespectful…read moreand dishonest. Selection limited. We have gone there for over 30 years. Will NEVER EVER EVER go again. The people working the floor are quite nice and professional. Thankfully they don't take after the owner.

The new store is amazing. Amy Hardware is the new name. Amy was friendly. The store is renovated…read moreand organized.

I am extremely unhappy with my experience at Henry Persans & Sons on 24th August 2024. I went in to…read morebuy some pool cleaning equipment for approx. $50 and parked in their car park. I nipped around the corner after to buy a cup of coffee, before returning 30 minutes later to find they had booted my car themselves and demanded me pay $300 to take the boot off. The car park was empty, the signs in the car park said customer parking only (which after spending $50 in the store I most certainly was). I pleaded with the teenagers at the desk to please take the boot off my car, but they would not until I paid them. When I disputed this charge with my credit card provider - Henry Person & Sons said they had booted my car because I was not a customer - all lies, lies, lies. I do not recommend this store at all. The are SCAM ARTISTS AND RIPPING THEIR CUSTOMERS OFF. Avoid them at all costs.

Could these folks be any more obnoxious? It's as if they are doing you a favor by selling you…read moresomething. I'll drive an extra half hour to avoid this place and their bad attitude.

Amazing customer service! We bought a three piece teak outdoor furniture set from Thayers more than…read morefive years ago. We noticed two braces underneath the couch were cracked even though no one over 200 lbs. sat in it. We called Thayers and Roger and Owen surprised us by picking it up, repairing it better than new and delivering it in time for our company to arrive. Personally, I have never experienced such good customer service! Thank you so much.