Swanky's Cookout Supply is an absolute gem!! My husband wanted a new grill for his birthday and a…read morefriend recommended that we skip online shopping and sub-par box store offerings and go directly to Swanky's- it's across from the Witch Hazel factory in Essex-well worth the short ride!!! The shop is family owned and operated- and it is just lovely. They offer a variety of propane and natural gas grills, as well as pellet smokers and fire pits. There is something in every price range. Additionally, they offer beautiful and high quality outdoor furnishings, serving platters, grilling utensils, spices, sauces and rustic decor. Mason was there to help- never hover. He asked all the right questions and helped us to make an informed decision regarding our purchase. I will definitely be going back for my birthday!!! Thanks for a great experience- stay Swanky!!!

This is a BBQ'ers dream. The selection is great and very high end. It is expensive but most of…read morethe stock is american made and the highest quality. The staff is actually knowledgeable about what they are selling and can provide information beyond the single page sales brochure. It might be the best grill & outdoor cooking store in Connecticut and certainly a destination for a road trip.

Priced out the fireplace extraordinaire 864 by me in Bellmore. The wait was 12 weeks for…read moreinstallation and there was a significant up charge for an elbow in the venting. Called NYC Fireplaces and spoke to Stephanie who was extremely polite, knowledgeable and helpful. The unit was $2000 less than it would have been from the Bellmore store. NYC fireplaces installed the unit in a week and a half and the install came out perfectly. Raphi meticulously cut the siding for the vent cap and the install came out perfectly. Would highly recommended the team at this store.

As a follow up to my own going dealings with Sal from NYC Fireplaces, Please see the attached email…read moreI just received today! I am going into month 3 of having a nonfunctioning, unuseable outdoor kitchen which still remains a half built shell on my back deck because Sal sold me a damaged, subpar outdoor kitchen which he refuses to provide any level of customer service! This business owner cares about one thing and one thing only... HIMSELF! He does not care what happens to you after your check or credit card clears! As seen in the attached image, Sal from NYC fireplaces has revoked even the smallest simplest gesture of customer service since I wrote a negative review! This man thinks his word is all that matters in this world and does not believe that actions speak louder than words! Another tit for tat expectation from a shotty self centered looser of a business owner! RUN RUN RUN from this company! Go to absolutely anyone else! This man is a thief. This man is a corrupt business owner. My credit card company says numerous people have opened claims against this man! Even the OEM manufacturer of the kitchen island has said they will be refusing to allow this man to represent their company moving forward! Do not fall for all his positive reviews! They are admitted friends who he has leveraged to boost his scores!

I purchase 3 products from New England Grill and Hearth. Worked with the owner as i live long…read moredistance from my second home in Rhode Island. The owner provided a best in class, service experience. He guided me through the many options of an indoor gas fireplace, an outdoor gas fireplace, and a gas grill that is connected to a gas line on my property. All three products were delivered to my home as they arrived in his store. Very happy with product and service!!

I have been a customer of this business for years, both in my personal capacity and as a design…read moreprofessional. The owner, Saleem Magriby, is the embodiment of why small independent businesses are the backbone of America, and why we need to support small businesses like his. NEG&H strives to provide the widest selection of quality in its Grill and hearth product offerings and best of all, service. When you have a problem, all you have to do is pick up the phone. Saleem is there, not some 20 year old behind the counter who doesn't know much about the products, to answer your questions and give you the best advice on solving your problem. The service they provide does not end when you sign the credit card slip, it marks the beginning. You can't go wrong here.

I've used Jetmore for 10 plus years to maintain my FireMagic gas grill. They always come through…read morewith great service and parts when needed. Eric, one of the techs , is the best! He is a true professional , courteous, and efficient.

This is the go to place if you want a good barbecue. They excel in knowledge,quality and service…read more We dealt with them for the second time in nearly 20 years. They answered all our questions intelligently, the prices are competitive and they have biggest selection anywhere. What matters most to us is service: they properly disconnect the old barbecue, put in the new one, connect it to the natural gas line and dispose of the old one. This equals to a lot of peace of mind and that's priceless!

This location gets a 10 for customer service! Jeremy went above and beyond and helping me find what…read moreI needed, picking up my online order, and answering questions about seeding for lawn care. It's always nice to have a smaller box hardware store within the neighborhood. Some of the items are priced a little higher, but the service makes up for it.

Always greeted at the door by someone that can help me find exactly what I'm looking for. Well…read morestocked shelves with a variety of things that you need to do general lawn, house and boat upkeep and maintenance - and bigger projects too ! They are one of the few places that fill propane tanks in the area. The store brands are reliable and practically priced and are a nice alternative. I stop here to avoid the big box stores whenever possible. Highly recommend.

This place is great. Unbiased info about different home hearing fuels. They won't push you towards…read morewood, coal, or pellets depending on what they feel like selling. Knowledgeable, friendly staff will listen to you, ask questions, and then make a recommendation. Pellets aren't for everyone. Coal has pros and cons, and so does wood. They will help you figure it out. Or, if you know what you want, they'll help you get it and wont tell you lies about atmospheric pressure in RI making a certain solid fuel "impossible" to burn (ahem, Frederickson Stove Shop.) I purchased my coal stove elsewhere (a chubby coal stove-hand made in Pembroke MA) but I buy my coal from Fuel & Flame. Excellent prices, and a few times when I almost ran out, they stayed open a few extra minutes so I could get there to get a few bags so my family wouldn't freeze. Now that's service! If you are looking for a stove or insert to heat your home full time, part time, or for emergencies, don't go anywhere else. Check out fuel & flame. Worth it.

I came here to pickup up some Dizzy Pig seasoning. It's quite a small place with a small parking…read morelot. The woman inside was very nice. They have wood and pellet stuff plus other grilling things. (Sorry I'm not an expert on that stuff, not sure if I explained it right). Their Dizzy Pig seasoning is right in front and some directly behind it. They didn't have the flavor I was looking for in the bottles but they did have it in these little sample baggies. I didn't know there was sample sizes before but I got a couple to try. This place is good to check out if you like grilling or Dizzy Pig seasoning. One more thing I want to add is they do accept debit cards.

I thought this service was not worth the money - some superficial areas were cleaned but I am…read morefinding how the job was not througough - also they followed up with some follow up that didn't make economic sense and include led 190 of labor for 5 minutes of work - this service is a waste of money - don't use

Our barbecue had not been professionally cleaned in the 15 years we owned it. It had 15 years of…read morebuilt-up grime and grease, and even a few critters (mice) living in it. I hired Bar-Be-Clean to resuscitate our barbecue. By the time Nick finished the job, our barbecue looked brand new! I could not believe the transformation! Nick arrived on time and did an incredible job! He was a pleasure to work with as well. In addition, he suggested parts that needed replacement and offered to order the parts and come back with them. He sanded and cleaned every inch of the barbecue. It does not look like the same appliance! What a difference! I would highly recommend this company and we will definitely be using them again in the future!

What a great job Peter did on my Weber grill! I recommend…read morethis service to all on Long Island.

Would not recommend. Cleaning was fair but nothing you couldn't do yourself…read more Promised repairs that were never made, even after several attempts at texts and phone calls. Never return. Waste of money!!!

SPRINGS HARDWARE OWNER IS A MEANIE (LOL)…read more Today, I decided to visit SPRINGS HARDWARE to buy salt and a spreader. If you're familiar with the parking lot there, it's absolutely terrible when it's busy. Unfortunately, my car was over the line a little since the two cars beside me were double parked. Once I left the store, the owner of the store came in a ram truck and parked beside me. He then approached me and started talking to me very rudely. If that was my car, asked me why I was parked like that. But I told him that unfortunately, all cars were double parked, and it was the closest spot to the store. He rudely told me to move my car and park it better. I responded by telling him that he could ask me more politely. He responded that I was the owner here and that I had 15 minutes of parking or he would call a truck to tow me out. I ignored him, and he responded, "I better not see you again here, you A**hole!" He got in his truck and proceeded to move it closer to my car so that I wasn't able to get in my car. I waited to see if he would move his car after he unloaded what he had, but seeing how he was already, I knew he wouldn't. So, I had to squeeze through my front door. I'm actually glad I didn't buy anything because I ended up taking the drive to Riverhead Building Supply and purchasing what I needed there. I hope this helps anyone who decides to purchase from SPRINGS HARDWARE. I've seen many reviews online on Yelp that say how rude he is. I used to go in and purchase many things for my business and for fireplace auto collision. I'm glad to say that I will be taking my business elsewhere if we need anything.

They have a lot of "stuff " that you might need . Being that they are in a little shopping center ,…read moreeast of town , they are very convenient. Especially if you want to avoid the crazy scene in town (east Hampton's, chaotic entitlement scene.) and I have found the helpers very helpful