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    Murdock

    4.7 (3 reviews)
    Open 7:30 am - 5:30 pm

    Services - Murdock

    Auto brake repair

    Auto exhaust repair

    Auto general diagnosis

    Auto HVAC repair

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    5 years ago

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    3 years ago

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    3 years ago

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    Crane Tire - Crane Tire - Odenville, Alabama

    Crane Tire

    (1 review)

    Went to Crane Tire to have tires balanced on my truck. went back because there was a shake, he…read moreremoved both back tires and they were good, he charged me for the re-balance full price. Drove the truck, still shaking, went back and he re-balanced both front tires which were way out of balance with the weights he put on, he removed the large amount of weights and put on much smaller amount, he charged me again, so I paid for 2 times the normal charge ($80 total), and had to go 3 times for him to get it right (which he never did, can't tell until it is driven), why was I charged all over again? I told him that the imbalance was not my fault. He said he had to pay for the repair of his compressor. That is not good business, although everyone there was very nice. Have since gone to Walmart and had them balanced (I have the receipt $60 for LIFETIME balance and rotation) and the truck no longer shakes. That is proof that the problem is with his equipment or use of said equipment, (he installed used weights, not new ones). He also said he just bought the used tire equipment, maybe that was the problem. In any case it was not my fault and I should get a refund especially since he double charged me for his problem. I will file a complaint with the BBB. Every business makes mistakes, it is how they handle the mistake that makes the difference.

    From the owner: Crane tire is proudly serving Odenville Alabama. We provide new and used tires at the most…read morecompetitive rate in town. Call today or come visit to book your appointment.

    Christian Brothers Automotive Trussville

    Christian Brothers Automotive Trussville

    (18 reviews)

    I had a very frustrating experience with Christian Brothers Automotive in Trussville. I took my…read morehusband's Audi in on a Monday for what we were told was a water hose and a few other hoses that needed to be replaced. What should have been a fairly straightforward repair ended up taking over a week. Throughout the week we were given multiple updates that turned out not to be accurate. Starting Wednesday we were told the car had been pulled in and was being worked on, and at one point we were told it would be ready, but it wasn't. Each day we kept getting different information, which felt like the runaround. We didn't end up getting the car back until the following Tuesday. Being without a vehicle that long was a huge inconvenience for our family. When I asked if there could be any type of discount because of the delay and miscommunication, I was told they couldn't offer any percentage off because they had to use a more expensive part for the Audi. While they did apologize for the miscommunication, the overall experience was still very disappointing. To make matters worse, about five days after getting the car back, we started smelling gas and had to bring the vehicle back again to have it checked. That was very concerning, especially after just having repairs done. I understand that repairs can take time, but better communication and making sure the job is fully completed the first time would have made a big difference.

    Had a good experience in the past so I called for an estimate on some work. A week later and they…read morestill haven't called back with an estimate. I assume they either don't want to do the work or don't know how to do it. Poor communication skills.

    Murdock - autorepair - Updated May 2026

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