Go to 3132 E Michigan Ave Uncle Chucks total wireless ! Great staff to meet your every need when…read moreit comes to a phone that is right for you and the service is exceptionally good! There is a deal for everyone

Wow! This store is the place to go for screen replacement. Fast and professional service. The…read morehigh reviews are accurate. If you want custom artwork on your phone cases, this is the place to go! Stop by and see for yourself!

Very helpful and friendly. Fast service as well. I came in to fix my daughter's broken screen on…read moreher iPhone and it was ready in less than 30 minutes. He also has great deals on screen protectors and cases. They make their own cases and have a large selection of cases. Rob gives personalized service. I bought a case for my daughter and came back to let her select the one that she wanted. We picked a case for the iPhone 7 (we have a 6) & he custom printed the design on a case for us while we waited.

I have been with 20/20 Communications since way back when they were called Ann Arbor Wireless…read more I dropped my previous cell phone carrier, because they kept "upgrading" and "servicing" their network in ways that caused my phone not to work at all, which isn't much of an upgrade. But I kept 20/20 Communications around, because their service is great, and they can write contracts with more than one cell carrier. I have a long history of beating up and breaking phones and 20/20 has done a great job of repairing and replacing my phones. My current Nextel i530 is about three years old, on paper anyway. But Every part of it has been replaced, except the plastic cover on the back (Got a new flip, an antenna, a battery and then something they called a "swap" wich included replacement of all the guts inside the phone). I understand I could get one of those plastic covers for $12, and then I would have a new phone. My contract included one free replacement battery, so when I mentioned one day that it didn't seem to be charging, they handed me a battery. They have all my contract information on file, so every time I walk into the store, they can pull up everything about my phone, what service it has had, and what it is capable of doing. They do a great job. This is the same company that is trying to install wall-to-wall wireless internet throughout the county, and I'm not as happy with it. Not only is their geographic progress less-than-impressive, but I found the Wi-fi itself disappointing. If you want to log on and use free internet, you have to provide them with a credit card number. (No, thanks.) They're hoping to sell you a higher level of service later, which is supposed to subsidize the free wireless service. Not only do I not want to pay for their services, but I am not going to start punching in credit card numbers every time I find a new wireless router that some guy has perched on the top shelf in his dorm room. How safe can that be? There are way too many free hotspots in restaurants and at the library. Where I live, we have Wireless Ypsilanti, which is doing a much better job of spreading free internet. The businesses downtown are paying for wireless service and keeping it open to the public, without any kind of pre-registration. Wireless Ypsi is a non-profit venture and the guys who operate it will service the routers for free, so it's a lot more progressive than 20/20 Wireless.

I thought I was getting fair customer service, regardless of the absent minded employees. Now I am…read moredisappointed and will not be back. I wanted to get the Motorola Droid so I called ahead to make sure that they had one in stock. The woman assured me that they did and I drove to the store with a friend who had one reserved. Turns out they "sold out" but she tried to get me to buy another phone. Not happy. She said they had more coming in on Thursday and they would call me. So Thursday comes and I call and she says that they sold out once again. I had received no call and she did not offer to special order one until I called on Thursday. Finally, tired of my current phone dying I "special ordered" one. This time I actually received a phone call and went to pick it up. Everything seemed to be fine with the phone until 6 days later (it was thanksgiving break so I didnt use my phone for a few days) when I found 51 pictures that I had not taken on my phone. There were also 2 videos that were not mine.

Best service and the best prices. Thank you rob for helping me with my needs i appreciate it. Gave…read moreme half off cases with my purchase

Nice store clean and great customer service. They got everything you need best price in town and…read morethe give me good deal (breeze 2 for 25$ )

These guys are amazing have been able to fix everything really fast (almost seems like it's even…read morewith no effort that's how good they are) & so far it's been same day service too. & with what I've needed If they couldn't do it right away it was only going to take a day or 2. Also just as importantly They are really sweet people too not cold like every where else I've been & they couldn't fix the same things the Guru DID fix. Also they have fair prices also unlike the other places.

Steve, the business owner, is easy to talk to, knowledgeable and reasonable priced. I have never…read morehad to wait for service/repairs.

Lloyd the owner is cool AF and educates customers on vaping along with the history which was…read moreinteresting to hear. Very fair pricing in terms of the E-Liquids and a very unique selection. I noticed a lot of neat CURRENT vape kits that I will be returning for. Lloyd even made things right when my e liquid exploded in my car, losing half of it. Gave me another with no questions asked on account for a packaging problem. More upscale than most smoke shops, definitely not a trashy or sales pushy environment. I was educated not pressured, I LOVE that. I'll be back!

Well... first of all I do not vape, my wife (as of tomorrow ) however does. She had been doing…read morebusiness here for about 3 years, and has never really been blown away by the customer service, in fact quite the opposite. Despite the proclamations by the owner that he prides himself on customer service, he has often treated her with disdain ,bordering on contempt. She went in last week to pick up supplies , and had her sale rejected by the owner, who told her he could not sell her the amount she wants because If he did so, he would run out of his supplies, and not have it available for other customers... He bemoaned the fact That he always runs out and can never service everyone who wants it . Quick side note, I feel I have to mention that being in management for 20 years, I have learned that one key to a successful business is Having product on hand, instead of deriding A paying customer for wanting to purchase the product, perhaps it would be more beneficial for him to order more inventory, so that he can actually sell to guests who want to buy. The way he runs his stocking, seems counterproductive to a successful business, but that's just me. Anyway, he asked why she wanted so much, and she said she was stocking up... We are getting ready to be married, we are going out of town, she wanted to make sure she had an ample supply of a product she knew she liked... Lloyd( the owner/ manager) Chose to showcase his exemplary customer service by remarking to her "why do you need to stock up, what is going on a zombie apocalypse or something I don't know about" ... I don't know, maybe I'm weird, but to me that seems to Have all the attributes of the opposite of good customer service... But what do I know? She came back out to the car, visibly annoyed by the interaction, and after hearing her tale of woe, I decided, being the gentleman I am, I had to go to my fair lady's rescue and defend her honor, so I decided to go buy the stuff for her (yes, I truly am a hero) OK, here's where it gets a little dicey... I'm kind of... Extra... I can be a patronizing annoying smart ass, and no, it does not require an awful lot of effort...So when I went in, I was looking to be as annoying and passively aggressive as I could. I went in posing as a Vapor smoker, Being perhaps a bit loud and flamboyant... Of course I mentioned that I was stocking up because the dead rising and a zombie apocalypse was close his hand (Just echoing back to the rude comment he made to my wife), Bought the product, and made sure to proclaim loudly to my wife who is waiting in the car as I exited the store that I did not believe the owner liked me either. Consequently, Apparently my wife is now banned, as I would assume I am... And that is fine, that is his prerogative as an owner... Just as it is my prerogative to leave a review... where it gets silly is that he threw a tantrum and deleted my wife's mother's rewards points . Lol , seems a bit childish to me,But whatever... Anyway, just felt I would rant... Listen, I don't want to go to lose Business, other than my own LOL, I just want him to try to not be so snarky, not be so rude or condescending... Then he can avoid having sincerely irritating people such as myself come in just to give him agitation... Just saying...I'm giving a three star because quite frankly, I don't want to see the guy go out of business, on a personal note is probably closer to a one...Just try to be nicer dude, LOL... I'm sure my wife can find this garbage anywhere, but, seriously, she's been a customer for years, you really couldn't treat her any better than that?

Walked in and I was immediately greeted by Ms Darlene. We exchanged pleasantries and everything was…read moregood to go from that point. I explained what I was looking for and she directly began to show me different choices. Shortly after looking a several different pieces I finally settled on one and that was it. The store was clean and inviting, everyone looked professional and was pleasant. I didn't expect it to be busy because it was the middle of the work day in on working class community. That's the very reason I chose this time and stand alone location in stead on going to the mall. Easy in, Easy out! Ms D explained everything to me, asked for my return business and sent me on my way happy with my purchase and a extremely lighter wallet! One of Kay's better locations. I definitely will return.

Great service awesome selection. They custom make rings and offer sales all the time.read more