I'm a single mother of two, go to school & work in the medical field. I hardly have time to clean consistently with two energetic & messy boys. The crew did a fantastic job cleaning all the crevices and crannies in my 2 bed town home. All cleaning services clean, yet they cleaned very well and they exemplified great customer service. AND they cleaned the walls. 98% of the companies I called wouldn't even touch my walls. read more

Cleaning person was very good but [[HIGHLIGHT]]customer service is a joke. They would show up without notice, the company acted like it was a hassle for them to send a notification.[[ENDHIGHLIGHT]] Would not recommend. read more

They show up hours late and lie about when they showed up, do a poor job of cleaning, [[HIGHLIGHT]]communicate terribly.[[ENDHIGHLIGHT]] I submitted a complaint and review with proof of time stamps and pictures of how bad the experience and service was and asked for a refund. All they provided was a $20 credit. This is the 3rd or 4th time I've used them for ease of scheduling but have been disappointed every time. I've cancelled my cleaning subscription. read more

[[HIGHLIGHT]]Terrible customer service and sub-par cleaning - not happy.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]They cancel last minute and don't reschedule for up to a week.[[ENDHIGHLIGHT]] They rush through the process and probably underpay their staff. Not a reliable service and poor quality all around. read more

[[HIGHLIGHT]]This company was recommended to us by our building and couldn't be more disappointed with the service that was provided.[[ENDHIGHLIGHT]] We paid for and asked for a premium clean and it was nothing of the sort. The cleaning that was done was completely half assed and none of what I would consider a "premium clean" was done. I have reported the company to the better business bureau where they have begun a formal investigation. I hope everyone who considers this company sees my review before contacting spruce. Hopefully the BBB will shut them down before they take any more money from any more customers. read more

I paid extra for a "premium" cleaning that was less thorough and double the price of other cleanings I have gotten with different companies. It was clear that the cleaning had no effort, I hardly noticed someone had been there when I got home. Nothing was moved in order to clean, the kitchen counter tops had not even been wiped down, there was still a layer of dust on everyday objects, she did not vaccuum everywhere, etc. This is 100% not worth the money. [[HIGHLIGHT]]When I complained to customer service they offered less than 15% off my next service.[[ENDHIGHLIGHT]] This company is a scam, don't waste your time or money! read more

Awful service! No difference in my apartment! Will never use again. Did she just come in and make my bed??? read more

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As a single mom I wanted to do something nice for myself for the holidays. I hired Spruce as I saw there was a discount code for 1st time users. I keep my house very clean even with a 2 year old. I really just needed my appliances, toilets, etc. cleaned. I came home Christmas day to a clean apartment; however, the microwave from the exterior was filthy and also when I opened it, clearly it was all overlooked. I reached out with no response with photos. I will not be using them again. read more

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Company was referred to me directly by my apartment complex in Chicago. My stainless steel fridge was ruined - whatever was used was not safe for the fridge and within 2 days the entire fridge and freezer was rusted and pitted. After reaching out to Spruce, they apologized and asked for the invoice for repairs. Once I sent the invoice- they told me they actually would not pay for the repairs and denied any fault or ownership. They refused any further discussion or involvement in fixing the problem despite multiple attempts. I am now stuck with $1400 of repairs for damage that was clearly a result of the cleaning service, from a company that was recommended by my leasing office. I have never written a review until now- DO NOT recommend if you value anything in your home. They are extremely unprofessional, unhelpful, and cold. Would not trust them in my home ever again. read more

Spruce Commercial Cleaning, Inc. - Office Cleaning Near Me - Chicago, Illinois

We had them come out and clean while we were out of town so I was excited to come home to a clean apartment. I walked in and the bed was made, blankets were folded and trash was emptied. That was about it. Floors still had crumbs, my hair and dog hair was everywhere and even two stains were on the floor proving they did not mop either. Extremely disappointing and all they gave was $20 off the next service. No way I am spending a good amount of money for having nothing done. read more

Thank you guys so much for your timely response! I was in a bind and wanted to impress co-workers by inviting them to my home and you helped me look great!! read more

Easter Sunday weekend mine and my wife's family visited. 35 plus, and let's say the mess they made would have required a couple dozen to clean. Needless to say a cleaning service was needed and we contacted the new, but knowledgeable Spruce Cleaning and within hours their team of two cleaned our home 4 bed, 3 bath better than it was before the football team of family visited. Will use & refer them again and again. read more

I work for a local movie theater located in Chicago. Often times the movie theater is packed with people. This means for the staff we have to optimize on our time while effectively completing our task to insure good costomer service. Let me start off by saying that Spruce commercial cleaning is defenitly not your typical cleaning company. Before them we had a private contract with another cleaning company that didnt really leave the place feeling clean and just couldnt keep up with our face paced environment. Not only did Spruce commercial cleaning inc actually clean they did it in such an effective way that we were able to open doors earlier for shows. They took a hugh load off of our backs. Im so happy we made the switch!!!!! read more