Very pleased with the King room accommodations on the third floor. Stayed here for one night while…read moreviewing a performance at Sight & Sound. Comfortable bed. Loved the unfinished wood ceiling and brick walls. Yes, you can hear the occupants, walking around, in the room above. This did not interrupt my stay. The front desk staff is very welcoming. Received a text message that my room was ready before check in time. I appreciated that. Amazing building with amazing history. Had a cocktail in their bar. Another beautiful room. Would most definitely return and recommend.

Hotel was very nice , redone old factory , very clean all employees were helpful n nice from front…read moredesk to cleaning , would stay again

Reasonably priced and centrally located, this hotel puts you within easy walking distance of just…read moreabout everything worth seeing in downtown Lancaster. One of my favorite touches was the enclosed walkway between the parking garage and the hotel, where historic photographs line the walls, telling the story of the grand department store that once occupied the building before it was transformed into the Marriott you see today. It's a neat little glimpse into Lancaster's past. The parking garage is just around the corner and connects directly to the hotel via the skywalk. That said, I'd recommend pulling into the front entrance first to check in and unload your luggage before parking--it'll save you from hauling bags through the garage. We booked a corner room, and I think it's easily the best value in the hotel. The extra windows offer great views of downtown from two sides, making the room feel much more open and bright. The indoor pool is modest but perfect for a refreshing dip after a day of exploring. There's also a well-equipped fitness center and spa for anyone looking to unwind or keep up with their workout routine. Don't miss the rooftop restaurant and bar. It's well worth stopping in for the views alone, whether you're grabbing dinner or just enjoying a drink. One thing to know, though: at the time of writing, access is from the exterior entrance rather than directly through the hotel. Overall, if you're planning a visit to Lancaster or exploring Amish Country, this is an excellent place to stay. Comfortable, convenient, reasonably priced, and full of character, it's hard to beat as a home base for your trip.

I stayed one night with my husband. We attended a NPRA gala. I did not experience much but what I…read morehave seen it was great. The room was good. Spacious and nice, bed was comfy, fluffy pillows. Had a coffee area in the room. I did see a Starbucks on the first floor. Overall I had a nice stay.

Our stay at Eden Resort and Suites was absolutely lovely! From the moment we arrived, the staff was…read moreaccommodating, kind, and welcoming, which made our family getaway even more enjoyable. Our two-bed room was spacious and comfortable, and I was ecstatic to find a microwave in the room! That little convenience made a big difference, especially while traveling with our babygirl. We were on the first floor, and our room overlooked the formal ballroom. The resort itself is HUGE and, honestly, felt a little like a maze at first. But once we figured things out, we loved exploring everything it had to offer. One of our favorite features was the three pools--one indoor and two outdoor. The indoor pool also has a sauna, which was a nice bonus. We went to the indoor pool our first night, but it was overly crowded, so for the rest of our stay, we gravitated toward the outdoor pools. We especially enjoyed the outdoor heated pool because it was much more spacious and gave our babygirl plenty of room to practice her swimming. There's also a splash zone for the kiddos, although our little one wasn't interested in that at all. She wanted to do what the big kids were doing, the pool. Another nice touch was the outdoor food truck, which offered quick handheld bites along with both alcoholic and nonalcoholic beverages. It was convenient when we wanted something to eat or drink without having to leave the pool area. Our room was cleaned daily and fully restocked, which we really appreciated. Eden Resort and Suites was the perfect place for our family getaway. We felt comfortable, had plenty to do, and made some great memories together. Hubby asked me if I would return... My answer? ABSOLUTELY! We would definitely stay here again!

A Celebration Ruined by Unprofessionalism, Neglect, and Severe Safety Hazards 8/29-8/31/26…read more We chose this resort for a landmark birthday celebration, expecting a high-end, relaxing experience for the two of us. Instead, we encountered a severe lack of management oversight, nonexistent customer service, and shocking safety violations. The red flags began before we even arrived: I called ahead of check-in and left a voicemail to coordinate details, but no one ever called back. From there, the property and its operations completely missed the mark. It genuinely disheartens us to write this because we met a few wonderful individual staff members, but the overall management is deeply broken. Severe Safety and Life Egress Code Violations The most alarming event occurred when we were physically locked inside the gated pool enclosure for the evening. After being turned away from the bar, we sat on the lounge chairs, only to discover that staff had wrapped heavy cable/bicycle locks around ALL the exit gates-directly through the panic bars (crash hardware)-without conducting an area sweep to verify if anyone was still inside. We were entirely trapped in an environment with two pools, nearby chemical storage facilities, and potential drowning or medical risks. Under Section 1010/R310 of the adopted Pennsylvania Uniform Construction Code (UCC) and International Building Code (IBC) egress standards, required egress doors and gates serving assembly areas must remain operational from the inside without keys, tools, special knowledge, or effort. Wrapping physical cable locks over panic hardware explicitly violates state building codes by disabling the continuous path of emergency egress. Furthermore, while the PA Public Bathing Law (28 Pa. Code Chapter 18) mandates surrounding barriers and self-latching gates to restrict unauthorized entry, it strictly prohibits trapping patrons inside. To make matters worse, we immediately called and texted the front desk while trapped, but no one answered our emergency outreach - leaving us with zero means of emergency escape or communication, not even the following day. Beyond being locked in, the pool deck was entirely unmonitored. Guests were actively jumping into the water from elevated, wet landscaping rocks-a massive slip, fall, and drowning hazard that staff completely ignored. People were also permitted to use heavy machinery barefoot in the fitness center, creating another severe liability and physical injury risk. Sanitation and Maintenance Failures Upon check-in, our room was heavily covered in dust and poorly maintained. Front desk personnel apologized and promised housekeeping management would perform a deep cleaning. This never happened, and no one ever followed up; in fact, as I was checking out two days later, someone in the hallway casually asked if they could clean my room. Additionally, the resort fails to enforce basic public health hygiene-guests are not prompted to rinse off before entering the water-and the pool temperature fluctuated wildly, dropping to an uncomfortably cold level that suggested mechanical neglect. Unprofessional Service and False Amenities Front desk communication is nearly impossible, as the phones consistently ring indefinitely-a problem we experienced from our pre-arrival voicemail onward. When we attempted to dine at the bistro at 9:15 PM over the weekend (well before the advertised 10:00 PM closing time), the brick oven was already shut down. The bartender at the other bar on property ignored us, and at 9:18 PM, abruptly announced last call, offering us beers in takeout cups while two other guests sat at the bar enjoying their drinks. When we brought this to the front desk, the male supervisor was entirely unresponsive, dismissive, and unhelpful-a toxic, unprofessional attitude we encountered from him multiple times. We were also unable to order the special birthday desserts advertised online, and amenities like the fire pit were left non-functional even after the weather cleared up. Final Verdict: Do not risk your money, your vacation, or your physical safety at this property. Management has completely ignored our post-stay outreach, proving that guest safety and satisfaction are not their priorities. Avoid this resort at all costs. *** it's officially been days and I have not heard back from hotel management. I received a brief email from Jim C. That no record was recorded or on file after I spoke with several people on property at the front desk and was promised notes would be made and a manager would call. I am hoping someone from the corporate offices is reading this as it's gone unresolved. It's 9/9/26.

Positives: -Spacious rooms…read more -Free hot breakfast -Rooms have full kitchen. -Good location, close to everything. Negatives: -Pool is small and no hot tub. -Weak water pressure in shower.

Stayed here for a business trip. Couple thing to know - gps tries to take you you to the back of…read morethe building. If you go down one more set of lights it's the front door. There is a walking path out front to the shopping plaza /grocery store but if you go through the plaza and cross the street there is a beautiful park! The round trip walk is about 1.5 miles. Now the hotel itself my room was spacious and clean. The staff friendly. Breakfast every day was lovely! Overall good value for the money!

Had a two-night stay at the Fulton Steamboat Inn with my girlfriend and loved the experience…read more Our room, a Victorian-themed Captain's King on the Observation Deck (2nd floor) was perfectly set up with a very comfortable bed. It would have been nice to have electrical outlets on both sides of the bed but that didn't take away much from the experience. The gift shop was nicely stocked with plenty of fun items, Huckleberry's Tavern was a fine place for an alcoholic beverage and snack, and had one of the tastiest breakfasts ever at Huckleberry's Restaurant. The pond had lovely Every member of the staff that we interacted with were kind and pleasant. We weren't too far from all that we wanted to do and we knew that we'd be coming back to a very unique, fun, hotel room. Definitely a winner!

I've traveled extensively for pleasure and business this Inn has to be one of the most impeccably…read moreclean hotels I've ever been in, readily accessible, a perfect location to visit all the sights/restaurants in Lancaster to Strasbourg easy to find your way around. There's an amazing restaurant on premises for breakfast, fresh coffee in the lobby. Amenities galore!! I couldn't suggest any higher than this is a one of the kind places to visit/stay business or pleasure.

The breakfast was not terrible!…read more The hotel itself could have used a good cleaning. Getting into the walk in shower is a joke! To turn it on you need to step in the shower and get blasted with water. Who thought up that brilliant design? Y'all should try it out . The towels were very thin and even holes in some. Absolutely no place to put anything in the bathroom. It might be updated but its a very poor update design. Will never stay there again unless I'm desperate.

The girls at the front desk was so helpful especially Mary! The hotel was very clean and all the…read morestaff was helpful and friendly. The breakfast was great! A lot of options. I would stay here again. In fact we made reservations for next month !

Our stay was very enjoyable but a few notes of discontent as well as what we enjoyed…read more Firstly, our check in was delayed due to housekeeping. Secondly, the provided breakfast was very disappointing. So much so that we went shopping for breakfast items to keep in our room as we had no interest in dining out each morning. Also, our suite did lack robes which made it much harder to remain comfortable while we relaxed after soaking in our hot tub and during our morning breakfasts in room. That being said, if you'd prefer prepared breakfasts, there is a great couple cafes just on the other side of the parking garage that open fairly early. Just don't expect this hotel to satisfy any real hunger in the morning. To summarize what was available: Overly lemon juice coated fruits Plain white bread products with a toaster Scrambled powdered eggs and bacon so thin it doesn't even taste like bacon Cereal/milk Oatmeal Overcooked hard boiled eggs (green ring around yolks) I think I saw yogurt on people's tables but it was gone when we arrived. Lastly, the tables in the breakfast room are very wobbly. We moved once and it was still an issue at the next so that was about the time we left. That being said, here are the things we loved: -Great ambiance in the lobby with a couple games and sketchbooks to pass time. -Friendly front desk staff -charming suite with spacious hot tub and powerful shower -comfortable couches, bed, and chairs -in suite table was sturdy and did not wobble -proximity to cafes and shops -free parking -restaurant on site; for dinner only. -nearby park/trail decent for jogging/walking

My wife and I stayed at Lancaster Arts on a recent weekend trip. It was our first time staying…read morethere and our first time in Lancaster. The location is solid, walkable to downtown and right next to the baseball stadium. Plenty of free parking and some really cool businesses right in the vicinity. Check in was easy and staff was very friendly. We stayed in a Loft Suite and were very happy with the room. The bar in the hotel lobby was very welcoming and we enjoyed a couple cocktails both at the bar and brought to our room. Overall great experience and definitely would return.

We truly had a lovely stay at the Lancaster B&B and we'll certainly be back! The place was so cozy,…read moreespecially the living room and library with the fireplaces, it was almost like being at home! We loved the Foxglove, it was a spacious, comfortable room. The breakfasts were incredible, it was like dining at a gourmet restaurant! Kim and Jason were fabulous innkeepers, this is the best place to stay in Lancaster!

Celebrating a special occasion, our stay at the B&B was the perfect choice for our visit to…read moreLancaster. Kim and Jason are wonderful hosts and we will be sure to return. In fact, we can't wait to see what Chef Jason will prepare for our next gourmet breakfast. (And, Kim's homemade cookies are not to be missed!)

Excellent!! Great stay, very nice, clean and comfortable. Wish we would've found it sooner. Stayed…read morein dump chain hotel previous night for more than what it cost to stay here! Do not waste your hard earned money staying in some crappy chain hotel. Good breakfast with made to order omelets, beautiful room with nice furniture, real wood and granite, not garbage like other places.

We have stayed at this hotel three times and have had a wonderful experience each time. We love…read morethat they have an adults-only wing. The view from the rooms is of an actual Amish farm. We loved the beauty of this scene and watching them work their fields. The room itself is well appointed with a lovely shower that is large enough for two, plus a wonderful tub with a television to watch. There is a sofa and a reclining chair in the room as well as a desk and rolling desk chair, meaning there are plenty of options for relaxing in this spacious room. We loved the wet bar that is included in the room as well and the large windows. They offer a free breakfast that includes several options including made to order eggs. When in the area we always go out of our way to stay here.

This is where we stay when we visit Dutch Wonderland in Lancaster…read more We never get acknowledged or explained the perks at this place for being diamond members. They have free breakfast for members but really nothing special. But my daughter loves their pools so I guess we will keep going here.

This is my second time here…read more First time was in 2023 and they were renovating the lobby area and there was a wedding. The wedding was loud and disruptive until 10 pm. Breakfast was in a conference room with impromptu tables and chairs. It was a weird experience back then. This time, it had improved. The lobby is finished and it looks nice and updated. Very modern. The restaurant is done and clean. Breakfast had some clean and relatively new silverware. The experience this time was at least better. The rooms are not done renovating yet and it is still outdated. As of this date, they are still working on Floors 4 and 5 and 5 has been closed off. The location isn't too bad. It's great for golfing which I think is why people like coming here.