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DoubleTree Resort by Hilton Hotel Lancaster

3.3 (141 reviews)
Open Open 24 hours
Updated over 3 months ago

DoubleTree Resort by Hilton Hotel Lancaster Photos

Recommended Reviews - DoubleTree Resort by Hilton Hotel Lancaster

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Gloria M.

Hotel has an onsite restaurant and pool area, if you're traveling as a family or with kids this is a nice place to stay. Not sure why it's called a resort because they just have a restaurant and large pool area with a few arcade games, there wasn't a spa or any other amenities. The room was clean and hotel staff are friendly.

Dana S.

My favorite hotel in Lancaster. Went for a weekend stay around Christmas time with my daughter. It was nicely decorated and the staff were so friendly and helpful when I had any questions. The on site water park is a highlight to the hotel, along with the free hot Chocolate chip cookies at check in. We came in to see a show and have dinner near by at the Dutch Apple Theater. Hotel is at a good location near many food restaurant's. As you can see from the photos, my daughter had a blast! Definitely worth paying a little more for a nice stay. Very clean and have very soft beds. Plan on coming back again next year around Christmas.

Mother's Day Brunch
Hannah W.

*Sunday Brunch Review Only* First time back since I was a child and definitely not what I remembered. The quality just isn't there any longer. Don't let the photos deceive you... Cream of asparagus soup & Italian wedding soup - over salted Corn - canned Prime rib - tough and flavorless Eggs - watery Salad - lacking toppings (tomatoes and cucumber only) Pasta - okay Chicken - dry and flavorless Dessert table - meh :/ Overall, not worth the price tag. 2 adults + 2 children + 1 Bloody Mary = $117. Again, quality all around lacking. Over salted, bland food. Our server was very nice, but there were a few times that we had to clear our own plates and refill our own drinks (the tray with water and tea was beside us). I expected more from the breakfast section. Only eggs, sausage and bacon. Most buffets have French toast or pancakes, maybe even bagels. It's not uncommon for quality to be sacrificed when you are serving hundreds of people, but this was way below par. Drive the 10 minutes into town and get yourself a high quality, freshly made meal for less.

Jennifer C.

My husband & I stayed here when the Fiat Club America put on the yearly Fiat event (Fiat Freakout). This was the hotel that was chosen for us to stay at and where we had some dinners The staff were extremely helpful and nice during the stay. They went above & beyond to help us all. The food we had at the two dinners for the Fiat Freakout was delicious. I know everyone also had fun in the parking lot with all the cars. I would definitely stay here again.

Marqus R.

I can tell you that the DoubleTree Resort By Hilton Lancaster is clearly not a place I care to ever stay in again. The place is really crazy like no other. It's sort of a wedding party hangout. They have their own wedding chapel as well as an on call duty minister to preside over wedding ceremonies. And because it centers around an event area used for wedding parties, be sure to get an outside room or you're going to be listening to wedding party music all night long. When I checked in and went to my room, I found out everything had been left unplugged. That includes the television, the lights & etc. along with other connective wiring that was beyond me. So, back up to the front desk, got the usual apologies, a ticket for a complimentary breakfast, but the buffet type, not the sit down service type, and a new room. My room was actually very nice but involved a lot of walking and elevator riding as I think I was on the first floor and the reception lobby area and restaurant area are on the second floor. Sounds weird, I know, but that is the arrangement. One of the miserable things is that my hallway always had clutter sitting around in it. Trays with leftover food and scrapes along with baby cribs and luggage carts. Worse, they didn't seem to go away but remained for over a day, then only to be replaced by more.

Broken phone from the 1970s in the room

Bare minimum. That's what you get with this hotel. I stayed a few days and noticed that the hallway on the floor that I stayed on smelled like weed. Also, bathroom in room was not clean, someone's hair in the sink and on the shower wall. Phone in the room looked like it was from 1971 and it didn't even work. Restaurant was just basic. The staff at the hotel is friendly. But unless they work on some things to bring this up to what it was when it was Willow Valley, I don't think I'd return.

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6 months ago

SO FUN!!! Great Pool. Could be bigger. WELCOME COOKIES!!! Staff was super nice. Great stay.

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2 years ago

The staff was fantastic. The grounds and rooms are beautiful. Looking forward to our next stay.

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5 years ago

The large blue water slide has been taken down and is not there anymore. Just a tip.

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Ask the Community - DoubleTree Resort by Hilton Hotel Lancaster

Review Highlights - DoubleTree Resort by Hilton Hotel Lancaster

*** One thing..... If you plan on buying adult beverages close to this hotel, you will not find any..

Mentioned in 4 reviews

Read more highlights

Lancaster Marriott at Penn Square

Lancaster Marriott at Penn Square

(177 reviews)

$$

Reasonably priced and centrally located, this hotel puts you within easy walking distance of just…read moreabout everything worth seeing in downtown Lancaster. One of my favorite touches was the enclosed walkway between the parking garage and the hotel, where historic photographs line the walls, telling the story of the grand department store that once occupied the building before it was transformed into the Marriott you see today. It's a neat little glimpse into Lancaster's past. The parking garage is just around the corner and connects directly to the hotel via the skywalk. That said, I'd recommend pulling into the front entrance first to check in and unload your luggage before parking--it'll save you from hauling bags through the garage. We booked a corner room, and I think it's easily the best value in the hotel. The extra windows offer great views of downtown from two sides, making the room feel much more open and bright. The indoor pool is modest but perfect for a refreshing dip after a day of exploring. There's also a well-equipped fitness center and spa for anyone looking to unwind or keep up with their workout routine. Don't miss the rooftop restaurant and bar. It's well worth stopping in for the views alone, whether you're grabbing dinner or just enjoying a drink. One thing to know, though: at the time of writing, access is from the exterior entrance rather than directly through the hotel. Overall, if you're planning a visit to Lancaster or exploring Amish Country, this is an excellent place to stay. Comfortable, convenient, reasonably priced, and full of character, it's hard to beat as a home base for your trip.

I stayed one night with my husband. We attended a NPRA gala. I did not experience much but what I…read morehave seen it was great. The room was good. Spacious and nice, bed was comfy, fluffy pillows. Had a coffee area in the room. I did see a Starbucks on the first floor. Overall I had a nice stay.

Eden Resort and Suites, BW Premier Collection - 1 Bedroom villa

Eden Resort and Suites, BW Premier Collection

(200 reviews)

$$

Want to offer a counterbalance to some recent reviews that took place over 4th of July…read more.. We stayed here for 2 nights. Room was spacious and comfortable - 4/5 Housekeeping was excellent. Baby made a mess 1st night and they handled professionally and friendly -5/5 Pools and kids splash zone were excellent. Only complaint is that they were packed like sardines. Also kids splash zone had a lot of adults with 0 sense on how to act. They went into pools wearing outside clothes and shoes, and some were using kids splash pad as a shower. Not so much Eden issue as id*otic guests - 4/5 Now here is where story gets interesting. Storms knocked out the power on 4th of July to all of Lancaster. Hotel had no power, pools closed, fridges defrosting, no phone charging. Did it suck - yes. Is it fault of Eden - no. All of Lancaster had no power and downed trees. We slept 2nd night in pitch dark with no AC and it was just fine. Hotel refunded 2nd night promptly so ended up paying just for 1st night. Can't seriously blame the resort for power outage caused by storms

PART 1 My family…read morewas on vacation at the Eden Resort in Lancaster, PA to celebrate our daughter's 10th birthday. Our stay was cut short just one day after arriving. My 2 daughters enjoyed the pool multiple times from Thursday afternoon until Friday evening with no issues and no concerns. Friday evening 02/06/2026 around 5:35pm while my daughters were swimming with their father. ( I was in the hotel room which is accessed from the pool area) Their father and multiple other guests witnessed the assistant night manager take a photo in the pool area in the direction of my 11 year old daughter. The assistant night manager then left the pool area within seconds of doing so. My children's father called me immediately to come watch over the kids while he went to confront the assistant night manager or to speak to someone if he couldn't find him. I checked my kids, walked to their father and 2 other guests that were speaking about the incident. Stating they without a doubt saw the assistant night manager take a photo with my daughter in it. At this point the assistant night manager enters the pool area again. The girls father and I approached him and asked if he took a photo of our child. He denied taking a photo with my daughter in the picture. His reaction spoke volume he was shaking when approached and tried to walk away. He stated he was "doing his job" and then stepped into a closed area with his phone in his hand. There was a woman in the hot tub next to us who said "I saw everything don't let him delete anything without you seeing!" But that was already my plan! I stepped into the doorway of the area the manager stepped into. I said let's clear this up please show me the photo. After pushing his way out and finally bringing up the photos, I saw my daughter in the photo as he tried to delete them. I grabbed his phone as soon as I saw him trying to delete the photo of my daughter. She was bent over outside of the pool. He tensed up with two fists like he was going to hit me until my girls father got involved. The assistant night manager was shaking even more while my girls father deleted the photos checking his text/emails to make sure they weren't sent to someone.( at this point the asst manager allowed the kids father to have his phone) Everyone in the pool area is still watching. Things got heated verbally. He stated his photos were for work. For safety precautions since there was a tarp/door open in the area. ( there was 2 photos on the asst manager phone from this incident. ONE blurry of the overall area as if taken quickly and the SECOND photo with my daughter in it and the tarp in the background). I called the police. The police interviewed my girls father before interviewing the assistant night manager. They had found a photo with our daughter in his recently deleted section on his android that he told us his android did not have. They also checked his outgoing messages and entire phone to confirm that there was nothing containing our child still on his phone. In between the police being called and speaking with the general manager this man was MIA for at least 10-15 minutes. The GM's response and reaction was beyond disappointing. Along with all staff at the front desk as if we (along with other guests) were wrong for being concerned about this incident which made this more aggravating due to the type of situation. The GM kept a smile on his face and was dismissive, even when the police arrived. He stated that the assist manager did nothing wrong and will have no repercussions. The GM also stated that I was wrong to step into the staff area. (The police reminded him that any parent would have done the same!) I was not combative or threatening. I clearly stated I wanted, NEEDED to see the photo ( what parent wouldn't in this situation? If the asst manager did nothing wrong and had a clear conscience why did the situation go as it did? Why not handle it professionally, show the photo, apologize ect.) After the night manager was questioned by the police, the police determined that there was NO charges that are able to be filed. Staff confirmed that there are protocols and regulations in place for staff to take photos for safety or other reasons. Which would not allow a minor to be photographed. Given the circumstances and how the situation played out we were angry upset and wanted to make our daughters feel safe and comfortable. We left the Eden resort.

Lancaster Arts Hotel

Lancaster Arts Hotel

(155 reviews)

$$$

Our stay was very enjoyable but a few notes of discontent as well as what we enjoyed…read more Firstly, our check in was delayed due to housekeeping. Secondly, the provided breakfast was very disappointing. So much so that we went shopping for breakfast items to keep in our room as we had no interest in dining out each morning. Also, our suite did lack robes which made it much harder to remain comfortable while we relaxed after soaking in our hot tub and during our morning breakfasts in room. That being said, if you'd prefer prepared breakfasts, there is a great couple cafes just on the other side of the parking garage that open fairly early. Just don't expect this hotel to satisfy any real hunger in the morning. To summarize what was available: Overly lemon juice coated fruits Plain white bread products with a toaster Scrambled powdered eggs and bacon so thin it doesn't even taste like bacon Cereal/milk Oatmeal Overcooked hard boiled eggs (green ring around yolks) I think I saw yogurt on people's tables but it was gone when we arrived. Lastly, the tables in the breakfast room are very wobbly. We moved once and it was still an issue at the next so that was about the time we left. That being said, here are the things we loved: -Great ambiance in the lobby with a couple games and sketchbooks to pass time. -Friendly front desk staff -charming suite with spacious hot tub and powerful shower -comfortable couches, bed, and chairs -in suite table was sturdy and did not wobble -proximity to cafes and shops -free parking -restaurant on site; for dinner only. -nearby park/trail decent for jogging/walking

My wife and I stayed at Lancaster Arts on a recent weekend trip. It was our first time staying…read morethere and our first time in Lancaster. The location is solid, walkable to downtown and right next to the baseball stadium. Plenty of free parking and some really cool businesses right in the vicinity. Check in was easy and staff was very friendly. We stayed in a Loft Suite and were very happy with the room. The bar in the hotel lobby was very welcoming and we enjoyed a couple cocktails both at the bar and brought to our room. Overall great experience and definitely would return.

DoubleTree Resort by Hilton Hotel Lancaster - hotels - Updated July 2026

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