Jenna and Greg, a brother and sister team with a long-term family presence in the Bay Area, are…read moreeverything you could ask for in a rental agent and property management service.. I used them recently when I was in a terrible jam as a landlord, needing to rent at the last minute when other agencies who said they help did not make good on their promises. BCPM responded to my crisis with calm confidence and an impressive reservoir of knowledge of the real estate market in Berkeley/Oakland/SF. They listened and took the whole situation in. I relaxed immediately: you could feel the realism and common sense from the first minute. Such a contrast to the hyped up, shark-pool norm in the Bay Area at this point! This group is the backstop everyone involved in renting in this crazy market longs for and desperately needs. For renters and landlords, I cannot recommend their services highly enough.

I was a tenant of BCPM for 7 years and though at first they were responsive over the years they…read morestarted taking weeks to respond to us. They also did not fix things adequately and we just learned to live with the state of house declining due to deferred maintenance. We moved out eventually and were due our security deposit over a week ago and have been completely ghosted.

Professional and Reliable Property Management I have been…read moreworking with The Cal Agents since 2025 to manage my house rental in the Bay Area, and it has been a consistently positive experience. Key Highlights: 1. Exceptional Team: I've had the pleasure of working with Wilsen, Ahyeza, Chris, Patricia, Jana, Fiona, Nikki, and Ramiro. They are professional, attentive, and easy to collaborate with. 2. Problem Solvers: One of their greatest strengths is that they never shy away from a hard problem. Whether it's a maintenance issue or a tenant concern, they tackle it head-on with a level of responsiveness that is hard to find. 3. Trusted Partnership: When you are looking for a partner to manage an investment property, creating an empathetic and caring relationship with the tenants is the most important factor. They have proven themselves to be reliable stewards of my property. Pro-Tip for Owners: Because they manage a diverse portfolio of both condos and houses, I found that providing clear context on my specific expectations for house-level marketing and maintenance from the start created a great feedback loop. Their receptiveness to this high level of communication is exactly why our partnership works so well; it ensures everyone is aligned from day one. Overall: If you need a team that is responsive and capable of handling the complexities of the Bay Area rental market, I highly recommend The Cal Agents.

So I am in the process of finding an agent or company to rent out a family home. I put the need out…read moreon Yelp and received several responses. I spoke to one agent, then made an appointment to have calls with others. The Cal Agents called me, and in less than a minute I realized it was someone from a Philippine call center. What a slap in the face. Outsourcing is a hot button issue, and I will NEVER share personal information with someone overseas, but also: WHY? Are they too busy for a two minute call to make that connection? Introduce themselves? Answer relevant questions? And perhaps MOST CLOYING: is this the same company that employs those same call centers to make masked cold calls asking to buy our property? HARD PASS.

We have been working with top tier for almost 5 years and have been very happy with them. We really…read moreappreciate their fast and dedicated responses. Both Christian and Paige are amazing to work with and their services are unrivaled.

Christian and his team have been diligently managing my properties over the years and I have…read morenothing but positive things to say about them. They are always easy to reach and know how to get the job done properly and efficiently, even during stressful situations.

My partner had to decide to rent or sell his house. We met with Nick from Ukiyo twice and we were…read moreso impressed with his knowledge, direct approach and patience. We were looking forward to having them manage our rental and felt very confident with the selection based on the support and communication provided. We have had to put renting on hold but Ukiyo will be our first call if we decide to move ahead.

We saw a property on the Ukiyo website, and they quickly accommodated a tour. My partner toured the…read moreunit and loved it, so we applied. Saj was in touch with us frequently through the application process, but once our applications were submitted, communication was less consistent. That said, we found out the next day that we were approved! At least, we thought we were. Nobody at Ukiyo had confirmed whether we have pets (we do, and didn't want to double-list them with multiple adults applying), so they had to recalculate the deposit and needed us to provide vaccination records. Once we did so, we paid the deposit and went to bed, feeling like the next day we would pick up keys to our next home. Instead, we found out that the property owner doesn't allow pets, and that our entire application process was wasted. Not only are we not moving into what we thought would be our home for the next decade, but also we're having to find another option and wasted a week of time and energy. I can't claim I understand property management. That said, either the owner provided incorrect information to Ukiyo (in which case Ukiyo needs to do a better job screening owners since they "don't work with just anyone" according to their site) or Ukiyo didn't ensure that they had the correct information in their listing. Whichever is the case, the entire process has left us with a terrible impression of Ukiyo's business. It's already exhausting enough to navigate bay area housing without this kind of mess.

While my rating is 4 stars due to what had happened I want clarify that all team members mentioned…read morein this review were extremely helpful and kind and deserve 10/10 stars. When I moved in I received the wrong key, resulting in me having to wait 4 hours to get into my unit. I do appreciate how they have after hours customer service which is how I got in touch with MJ who helped contact a manager to come out and help me. She was very nice and gave me updates when she could. Danae is who came to help even though it was not her building so I really appreciate how she came from her house on a Sunday. She ended up having to call a maintenance man to drill out the door since no one could find the right keys. She was also able to help me put in works orders I needed in the building and was extremely nice. I wasn't able to get the name of the man who drilled my door but he was nice and helpful too. I also had an issue with parking. I was told I could park in a specific spot but was then notified that I couldn't park there because someone had reported me and I had to move or be towed. This was a stressful and confusing situation but Ryan Garcia the customer service rep was able to give me updates and walk me through the situation the best he could. I was eventually able to get the situation resolved with a satisfactory solution. Efrain the maintenance man who came to help with my work orders was super helpful and nice. He went out of his way to give me a better lock on my window and went to the store multiple times for better parts. He was very efficient and respectful of my space. I appreciate that he came out promptly to help fix my issues. Lastly, although my agent Colter was the one who gave me the wrong keys, he was extremely apologetic and otherwise very helpful during my application and move in process so I appreciate him as well. While I had a rocky start to my move-in, I appreciate the help from the team members and I am overall satisfied with my unit.

It's hard to imagine a group with more contempt for tenants and less pride in their work…read more Usually no one picks up the phone when you call - or calls you back. Repairs can take weeks to months and are done as cheaply as possible so they always look shoddy. They don't even replace smoke detectors - they just add new ones so my apartment walls now have three dead ones, one active. Clownish. The property manager typically ignores calls, emails, and texts for literally months, and wouldn't come to the property even when there was a safety emergency. The accounting department is prone to making mistakes, but, like the property managers, ignore emails and calls for weeks so it's hard to resolve things. Notice that most of the few positive reviews (not many of them tbh) mention maintenance people that SG contracts with... Not SG. Don't believe me? They have an F rating from the Better Business Bureau.

Pedram has been managing my property for some years now. Insurance in California has become a…read morenightmare and we had to jump through so many hoops including replacing all the electrical and a large number of punchlist items all within a 30 day period or we were going to be cancelled. He handled the entire list well before the deadline. A ton of logistics to say the lease!!

My husband and I rented from BEM for 3 years. Pedram and his team were excellent in handling all of…read moreour needs throughout the time we spent with them including an apartment flood. We highly recommend working with BEM for any future residents or landlords in the Bay Area!

My partner and I lived in a Myerhoff & Associates unit for just over 6 years. In that time, the…read morewhole team has been responsive, respectful and courteous. Maintenance requests were taken seriously and remedied quickly. We really loved our unit and would rent from them again if we didn't leave the country.

I rented an apartment with Myerhoff & Associates from 2020 to 2026. This was the longest I'd stayed…read morein the same apartment my entire adult life, and if I didn't leave to move out of the country I'd still happily be renting from them in the same spot. Rent was very reasonable for a beautiful high-ceilinged 1-bed, 1-bath full of natural sunlight in the middle of uptown Oakland. We had a full-sized washer and dryer in unit, a gated parking spot, and even a small front yard with a loquat tree. Laura, Nick, Chandra and team were always friendly, supportive beyond our tenant-landlord relationship, and quick to respond to maintenance requests, which were easy to place using the online portal provided. This was by far my best experience renting in my time in the US, and I miss my former apartment already.

The resident, site and point of contact folks at premium properties for my apartment on Hillegass…read morewere incredibly professional and supportive. That building wasn't always managed by premium properties, and once they took over a couple of years ago, it positively improved the experience of the building. All requests were taken seriously, and were taken care of promptly. Overall, they were quick to respond and were especially accommodating. I lived at my place for 12 years and just turned in my keys. They had managed the property for the last 3 or so years and no complaints. Loved my time there, and especially with all the amazing improvements they made. Highly recommend their properties.

Avoid at all costs…read more Maintenance is shady (had a broken window for a year, painted without primering, etc), cannot reach people when needed, will give you the runaround when you ask for reasonable requests. Allowed strangers into my unit without notice i.e. for a cleaning service I opted out of, they never even told me what date it would be happening. No notice that people would be using power tools for maintenance while I was working from home. They even insisted I leave by noon on my last day even though I was paid through the month. The owner Sam Sorokin called his employees "stupid people" ("What are we going to do with these stupid people" he said to me personally). At one point I had a plumbing emergency on a Friday heading into a holiday weekend and the after hours emergency line was shut off. I had to turn off all water and figure out how to fix it myself. They fought against reimbursing me for a $60 part for weeks -- I wasn't even trying to charge labor for work I ended up doing myself. Just a house call from a plumber would have cost them more than that! When I left they communicated specific times that they would be showing my unit, but their people never showed up. At one point they asked me how showings were going, I was like hey, I was out of town, you never asked me to, and I have no idea why *you* didn't show it.

I've rented through Advent Properties for a year now. They have been responsive and considerate…read more There are some glitches with the ap Meld, but they have been easy to resolve.

This company managed my property for 10+ years (1 Bed Condo), there was always something or another…read morethat frustrated me about them but I let it go. Our renter moved over in Sept 2025 and we sold the property (vendor was unhappy that we didn't use them to sell property). This month (May 2026) I get a notice from City of Oakland that a lien had been placed against my property that vendor sent me for lack of business license or registration of rental on May 18th (payment for lien was due May 28th) at no time did vendor sent me updates or requests and now I have to deal with the city of Oakland to get lien removed. You would think that after 10 years, they could have sent me proper notice.

I have bought and sold homes for over 40 years across California and Maryland, and Alice Chang is,…read morewithout question, the most prepared and focused agent I have ever worked with. When I decided to sell my home in Sonoma, Alice came to our first meeting with exhaustive research and a clear, actionable plan to get the best price. Even though she was working outside her home county, her preparation was flawless. The results speak for themselves: my home sold within one week. Alice is now helping me find my next home, and she is just as impressive on the buying side--quick with disclosures and comparatives, and always providing sound, honest advice.

Alice helped me sell the home that I grew up in. Alice is experienced and knowledgeable, and she…read moreworks really, really hard. Alice isn't the type of agent who tells you what needs to happen and then says, "call me when you get it done." Alice will actually manage the fix-up process for you, which enables you to get your home on the market in a very timely fashion. If you think about it, that makes good business sense for her, too. My family home, as you can imagine, had a lot of emotional meaning for me and let me just say that there was also some family drama. Through it all, Alice showed what a determined AND compassionate person she is. Her team members are also on the ball, and I felt their support the whole way through this first-time selling experience. I'm glad I chose to work with Alice and her team at New Horizon Real Estate and highly recommend them.